SUMMARY

• A dynamic, innovative and high - performance IT professional with the proven “Can Do” ability in leading information technology Teams in Agile and SDLC methodologies. In-depth
• Experience in resolving complex business requirements with innovation solutions, implementing change management, quality assurance, user acceptance testing, process improvement, through release management, and continued customer support.

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential, Auburn Hills, Michigan

Responsibilities:

• Scrum Master for the VW Owner’s Portal team for the development a web portal for customers to view, configure, and reserve VW’s new electric vehicles for the US market. Customers will be able to monitor their vehicle status from factory production in Germany to a USA dealer of their choice.
• Conducted all Agile/Scrum/SAFe ceremonies, including Daily Standups, Sprint Planning, Sprint Retrospectives, Backlog Grooming, and Program Increment (PI) Planning sessions, including Capacity Planning and Team Velocity measurements, across multiple teams.
• Utilized Jira to manage Agile Story Cards, including Story Card Pointing and Agile standard formatting.

Scrum Master

Confidential, Okemos, Michigan

Responsibilities:

• Scrum Master for the Infrastructure Architecture and Security Architecture Teams. Revitalized their Kanban Boards to adhere to Agile / SAFe best practices and evolved the Teams to perform as self-directing Agile Teams. Project is to implement OpenStack Cloud-based technologies as a foundation for all core applications and systems.
• Scrum Master for the Integrated Testing Team using the BDD / Cucumber testing application utilizing the Gherkin language. Managed a team of 6 Developers and 4 Testers to implement test case scenarios in Cucumber, to invoke SOAP service testing in an automated and repeatable way.
• Conducted all Agile/Scrum/SAFe ceremonies, including Daily Standups, Sprint Planning, Sprint Retrospectives, and Program Increment Planning, in Scrum and Kanban methods.
• Utilized the VersionOne tool to create and manage Agile Story Cards and adopting the industry standard Agile formats for Requirements and Customer Acceptance Criteria definition.

Business Systems Analyst

Confidential, Dearborn, Michigan

Responsibilities:

• Developed Business Requirements Documents (BRDs), to select the "best in class vendor" to manage marketing information for sales, service, & warranties, for Ford and Lincoln dealerships and customers.

Business Systems Analyst

Confidential, Auburn Hills, MI

Responsibilities:

• BSA liaison responsible to apply Agile development processes, for Requirements, QA & UAT Testing, of a Visual Asset Management System that manages digitized marketing information (art work), photographs, graphics) of Fiat and Chrysler vehicles, for sales, marketing, and art producing agencies.

Business Systems Analyst

Confidential, Colorado Springs, CO

Responsibilities:

• Applied the Agile/Scrum methodology for the development of applications and systems for the best positioning of Progressive’s Home, Car, Motorcycle, Boat, ATV, Commercial, and Snapshot customers.
• Specifically, for the adaptation of General Motor’s OnStar mobile device, as a business expansion offering parallel with Progressive’s proprietary Snapshot device and program.

IT Project Manager

Confidential, Springs, Colorado

Responsibilities:

• Project Manager for a team of 15 developers responsible for in depth research and assessment of Rowe Price’s customer Retirement Portfolio consisting of ~ 400 COBOL2 / DB2 / JCL applications.
• Performed all Project Management activities of the project Team.

IT Scrum Master

Confidential, Springs, Colorado

Responsibilities:

• Scrum Master for IT life cycle phases of requirements, development, QA testing, and implementation of the Service Management Dashboard internet system for Verizon enterprise customers world-wide.
• Managed Agile processes, including Product Owners, Developers, and QA teams (~35 resources), located in the East & West coast USA, Dominican Republic, Argentina, and India.

Senior IT Requirements Manager

Confidential, Springs, CO

Responsibilities:

• Led SDLC project requirements, planning, scheduling, execution, testing, and close down phases across the multi-organizational US Navy & Marine Corps Intranet (NMCI) program, for the USN, USMC, Confidential /HP, and US Government Program Management Offices: NMCI was valued at $1.8B.
• Applied IT Business Analysis research, lead requirements management, and provided recommendations and integration designs for the Application Rationalization and Certification processes resulting in the reduction of USN and USMC application inventory by 65%.
• Developed and conducted presentations of system proposals and design, system integrations, and training sessions to on-site audiences of 12 - 400 USN, USMC, Confidential /HP, and government participants
• Official IT liaison between technical and DoD USN/USMC business teams and end-users.

Senior IT Project Manager/Systems Analyst

Confidential

Responsibilities:

• Applied Systems Analysis and Business Intelligence to research and identify 27 internet systems to replace and automate Aliiant’s existing Excel-based front-end systems that supported Market Analysis, Estimating, Supply, Ordering, Scheduling, Transport, and Billing systems.

Electronic Data Systems

Confidential, Colorado Springs, Colorado

Responsibilities:

• Applied IT Systems Analysis to redesign the financial data extraction, data base storage, and internet billing presentment method, and established a data extraction, storage, and internet presentation standard for 500+ credit union customers and Confidential .
• Systems Analyst for the design of a high volume transactional based Customer Statement of Account internet presentment system for MCI/Worldcom customers.

Site Simulation Test Lead/Senior Systems Analyst

Confidential

Responsibilities:

• Promoted to Site Simulation Test Lead. Led an IT team that conducted site simulation and implementation testing of a workflow management system, supporting the Supply Chain workflow processes from inbound, product receiving, acceptance, storage, order fulfillment, outbound shipping, and corporate accounting.
• Opened 3 Levi Strauss Product Distribution Centers in the USA.
• Developed the Order Fulfillment System, which matched retail sales orders against available Levi warehouse inventory. Performed as applications developer in C++, Oracle RDB/SQL, UNIX, and TCP/IP.

Senior IT Project Lead/Systems Analyst

Confidential, Dearborn, MI

• Developed, tested, and implemented bar code software and hardware equipment including scanners, sensors, printers, & radio frequency equipment, in conjunction with a plant-floor bar code application in Confidential ’s Supply Chain systems in 300+ production and assembly facilities worldwide.

Systems Analyst

Confidential, Dearborn, MI

Responsibilities:

• Developed new application models to migrate from a COBOL mainframe DB2/SQL environment to a consolidated state of the art internet-based platform, using C++/SQL and distributed client-server systems.
• Developed technical requirements for Vehicle Retail & Lease, Tractor & Equipment, Dealer Fleet Purchasing, Vehicle Remarketing, Auctioning, Collections, and Finance/EFT, for Ford & Lincoln-Mercury Dealerships.
• Managed IT production support team for the critical 24 x 7 support for more than 350 FMCC finance locations in the USA and Canada. Managed all Defect Tickets for change management processes.