Head Of Quality Management Resume
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LouisianA
SUMMARY
- Solutions oriented Quality Manager with strong interpersonal aptitude and team building skills.
- Resourceful, results driven professional with broad experience in successfully managing quality systems and QC - labs and projects.
- Dependable, hardworking, leader with excellent organizational, and communication skills.
- Effective site quality representative in working with diverse disciplines to meet company objectives.
TECHNICAL SKILLS
- QA/QC, Manufacturing Management including internal and external auditing
- Creating and maintaining QA Manuals/Documents
- SAP/MRP experience
- Establishing internal and external specifications
- Training of staff on Quality and Safety
- Lean Manufacturing Champion and leader of Continuous Improvements teams
- Six Sigma Projects
- Successful plant/product start-ups (incl. some overseas)
- Setting up longtime customer/supplier, supplier/customer relationships to halp both companies be more successful
- Optimize work force utilization
PROFESSIONAL EXPERIENCE
Confidential
Head of Quality Management
Responsibilities:
- A producer of brominated and flame retardant products.
- QC labs at 2 sites and responsible for teh QA department.
- Active part of teh site leadership team.
- Responsible for teh implementation to optimize lab personal and change schedule for rotating shifts.
- Part of teh Laboratory Information Management System (LIMS) implementation
- Combined 2 QC-labs on 1 site into 1 central QC-Lab
Confidential, Louisiana
Quality Control Service Manager
Responsibilities:
- A producer of polymers for industrial and/or consumer applications (super absorbent)
- QC lab and representative for ISO 9001 and QAKE audits.
- Active part of senior site management
- Create presentations for customer audits and handled customer audits (Proctor & Gamble, Kimberly-Clark, Private label)
- Passed teh last three ISO audits with 0 non-conformity
- Total budget of $ 2.2 mil. managed
- Built longtime relationships with vendors, customers, and suppliers
Confidential, Centerville, Louisiana
Quality Assurance Manager
Responsibilities:
- High volume Manufacturer of Carbon Black for teh Automotive Industry and specialty Carbon Black for Industrial applications.
- Management of quality system and quality control lab, personnel scheduling, leading customer complaint program, client interaction, administrative office personnel, laboratory budget, purchasing all lab chemicals and equipment.
- Create presentations for customer audits and handled customer audits (Goodyear, Bridgestone etc.)
- Adjusted lab work schedule during low production need
Confidential, Houma, La
Quality Assurance Manager
Responsibilities:
- Manufacturer of API Offshore cranes and deck winches for teh oilfield.
- Daily process activities and quality assurance reports, internationally travel to oversee third party manufacturing to ensure company guidelines, direct on-site client interface, supervision of document department and of quality engineers.
- Traveled overseas to Germany, Poland, and Thailand to visit existing and potential new suppliers. Ensured that proper documentation was supplied for work completed. (~25 % travel)
Confidential, Alexandria, La
Quality Assurance Manager
Responsibilities:
- A privately held adhesive, wood filler, and epoxy manufacturer for commercial and industrial applications
- Daily process activities and quality assurance reports, supervision of QC-Technician, Maintenance department and batch room.
- Create batch tickets for daily production.
- Built longtime relationships with vendors, customers, and suppliers
- Created lab samples, run pilot batches up to full production runs
- Managed teh batch room, Maintenance and QC-Supervisor and looked for ways to produce bulk products safer and to increase productivity (13 reports)
- Reduced teh returned goods authorization process by 55 % due to better processes and detailed procedures
- Accountable for ~ $ 500,000 on hand of chemicals inventory
- Managed projects between $5,000 to $660,000 Used Lean Manufacturing to re-arrange teh production areas and saved teh cost for a new warehouse (saving about 2 million dollars)
Confidential, Riceboro GA
Quality Manager
Responsibilities:
- A privately held manufacturer of polymers for industrial application (super absorbers, flocculants)
- Responsibilities included, daily process activities and quality assurance reports, and ISO 9000 system
- Passed teh ISO audits with 0 non-conformity and upgraded ISO system from 9003 to 9001
Confidential
Senior Quality Control Chemist
Responsibilities:
- A subsidiary of Degussa and a producer of polymers for industrial and/or consumer applications (super absorbent, flocculants)
- Started as Senior Quality Control Chemist in teh super absorber/flocculants/textile/leather QC lab.
- From 1990-1992 me spent 2 years as QA/QC-coordinator in Greensboro, NC.
- Upon my return me worked in teh polymer lab and teh last months me was teh Quality Assurance Representative for teh analytical labs.
- Set up rework schedule for off spec. materials
- Set up ISO System in analytical labs and passed teh ISO audit with 0 non-conformity.
- Coordinated all QC/QA activities between teh headquarters and teh subsidiary to troubleshoot processes and made process improvement (in USA).
- Traveled to Taiwan to start-up a super absorber plant