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Head Of Quality Management Resume

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LouisianA

SUMMARY

  • Solutions oriented Quality Manager with strong interpersonal aptitude and team building skills.
  • Resourceful, results driven professional with broad experience in successfully managing quality systems and QC - labs and projects.
  • Dependable, hardworking, leader with excellent organizational, and communication skills.
  • Effective site quality representative in working with diverse disciplines to meet company objectives.

TECHNICAL SKILLS

  • QA/QC, Manufacturing Management including internal and external auditing
  • Creating and maintaining QA Manuals/Documents
  • SAP/MRP experience
  • Establishing internal and external specifications
  • Training of staff on Quality and Safety
  • Lean Manufacturing Champion and leader of Continuous Improvements teams
  • Six Sigma Projects
  • Successful plant/product start-ups (incl. some overseas)
  • Setting up longtime customer/supplier, supplier/customer relationships to halp both companies be more successful
  • Optimize work force utilization

PROFESSIONAL EXPERIENCE

Confidential

Head of Quality Management

Responsibilities:

  • A producer of brominated and flame retardant products.
  • QC labs at 2 sites and responsible for teh QA department.
  • Active part of teh site leadership team.
  • Responsible for teh implementation to optimize lab personal and change schedule for rotating shifts.
  • Part of teh Laboratory Information Management System (LIMS) implementation
  • Combined 2 QC-labs on 1 site into 1 central QC-Lab

Confidential, Louisiana

Quality Control Service Manager

Responsibilities:

  • A producer of polymers for industrial and/or consumer applications (super absorbent)
  • QC lab and representative for ISO 9001 and QAKE audits.
  • Active part of senior site management
  • Create presentations for customer audits and handled customer audits (Proctor & Gamble, Kimberly-Clark, Private label)
  • Passed teh last three ISO audits with 0 non-conformity
  • Total budget of $ 2.2 mil. managed
  • Built longtime relationships with vendors, customers, and suppliers

Confidential, Centerville, Louisiana

Quality Assurance Manager

Responsibilities:

  • High volume Manufacturer of Carbon Black for teh Automotive Industry and specialty Carbon Black for Industrial applications.
  • Management of quality system and quality control lab, personnel scheduling, leading customer complaint program, client interaction, administrative office personnel, laboratory budget, purchasing all lab chemicals and equipment.
  • Create presentations for customer audits and handled customer audits (Goodyear, Bridgestone etc.)
  • Adjusted lab work schedule during low production need

Confidential, Houma, La

Quality Assurance Manager

Responsibilities:

  • Manufacturer of API Offshore cranes and deck winches for teh oilfield.
  • Daily process activities and quality assurance reports, internationally travel to oversee third party manufacturing to ensure company guidelines, direct on-site client interface, supervision of document department and of quality engineers.
  • Traveled overseas to Germany, Poland, and Thailand to visit existing and potential new suppliers. Ensured that proper documentation was supplied for work completed. (~25 % travel)

Confidential, Alexandria, La

Quality Assurance Manager

Responsibilities:

  • A privately held adhesive, wood filler, and epoxy manufacturer for commercial and industrial applications
  • Daily process activities and quality assurance reports, supervision of QC-Technician, Maintenance department and batch room.
  • Create batch tickets for daily production.
  • Built longtime relationships with vendors, customers, and suppliers
  • Created lab samples, run pilot batches up to full production runs
  • Managed teh batch room, Maintenance and QC-Supervisor and looked for ways to produce bulk products safer and to increase productivity (13 reports)
  • Reduced teh returned goods authorization process by 55 % due to better processes and detailed procedures
  • Accountable for ~ $ 500,000 on hand of chemicals inventory
  • Managed projects between $5,000 to $660,000 Used Lean Manufacturing to re-arrange teh production areas and saved teh cost for a new warehouse (saving about 2 million dollars)

Confidential, Riceboro GA

Quality Manager

Responsibilities:

  • A privately held manufacturer of polymers for industrial application (super absorbers, flocculants)
  • Responsibilities included, daily process activities and quality assurance reports, and ISO 9000 system
  • Passed teh ISO audits with 0 non-conformity and upgraded ISO system from 9003 to 9001

Confidential

Senior Quality Control Chemist

Responsibilities:

  • A subsidiary of Degussa and a producer of polymers for industrial and/or consumer applications (super absorbent, flocculants)
  • Started as Senior Quality Control Chemist in teh super absorber/flocculants/textile/leather QC lab.
  • From 1990-1992 me spent 2 years as QA/QC-coordinator in Greensboro, NC.
  • Upon my return me worked in teh polymer lab and teh last months me was teh Quality Assurance Representative for teh analytical labs.
  • Set up rework schedule for off spec. materials
  • Set up ISO System in analytical labs and passed teh ISO audit with 0 non-conformity.
  • Coordinated all QC/QA activities between teh headquarters and teh subsidiary to troubleshoot processes and made process improvement (in USA).
  • Traveled to Taiwan to start-up a super absorber plant

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