SUMMARY

• Information technology leader with extensive portfolio management experience in information security, infrastructure and applications.
• Excellent organizational and problem solving skills.
• Managed multi - million dollar budgets and staff of 20 on and off-shore professionals. Delivery focused.

PROFESSIONAL EXPERIENCE

Senior Program Manager

Responsibilities:

• Manage portfolio of 50 Information Security and Infrastructure programs / projects, plan roadmaps and strategy.
• Lead complex application infrastructure updates, improving performance with no business disruption.
• Manage data center moves and storage upgrades, transition to encrypted storage for SQL server.
• Lead virtualization of servers and mid-range computers, allowing creation of additional environments.
• Apply Agile principles to design, testing and delivery of infrastructure projects; consistent feedback cycles.
• Manage resiliency / cybersecurity steering group and coordinate cybersecurity tabletop exercises.
• Mentor Project Managers, coach change control manager, initiate process improvements towards CMMI Level 2.
• Teamed with Risk and Compliance to meet regulatory Cybersecurity requirements for US and Canada, including European privacy requirement GDPR and all four tranches New York State DFS Cybersecurity regulation 500.
• Spearheaded encryption updates for data in transit and at rest, across multiple platforms, protecting data assets.
• Prepare and present projects for Governance. Monthly portfolio reporting to executives.
• Managed vendor selection for ERP, comparing SAP, Oracle and Infor. Developed $2.5 million funding proposal to assess value relative to other priorities.
• Initiated standardized patching cycle for 1000 servers, part of resiliency effort.
• Identify target groups for selected monthly phishing among 1500 US and Canada employees, reduced susceptibility from 20% to 4%.

Confidential

Lead Infrastructure Manager

Responsibilities:

• Managed Information Security and Infrastructure programs / projects.
• Led re launch of Information Security Program, using SANS. Developed strategy, established work streams and staffing, including Hardening, Networking, Passwords, Penetration Testing, Code Scanning, Awareness, Vendor Management, Endpoints, Malware, Identity & Privileged user management. Managed $6 million budget.
• Managed various multi-million dollar vendor relationships; one exceeding $20 million for data center hosting.
• Drove Security improvements to patching and hardening infrastructure, OS and databases.
• Directed workstation and laptop upgrades for 5000 Financial Advisors, without business disruption.
• Negotiated contract renewal with a key vendor, saving $1 million per year.
• Implemented Symantec Data Loss Prevention (DLP) for sensitive data, encompassing outbound email, network monitoring and 6000 endpoints. Oversight of technical teams including Architecture, Data Center, Networking, Messaging, DBAs, Capacity, Storage and Disaster Recovery. Partnered with Risk Management to establish policies.

Confidential

Senior Project Delivery Manager

Responsibilities:

• Managed infrastructure projects supporting multiple business lines.
• Spearheaded build of infrastructure components for a $40 million new product platform.
• Managed data center projects including multiple disciplines - DBAs, Network, Operations, Messaging, Capacity, Storage and Telephony in a CMMI Level 3 organization with onshore and offshore personnel.
• Evaluated, managed and mitigated program risks, daily interaction with C level management.
• Coordinated Disaster Recovery drills, performance testing, internal and external penetration testing.
• Managed infrastructure, database and telephony transition for divesture of a major division.

Confidential

Program / Project Manager, Consultant

Responsibilities:

• Managed portfolio of global Information Security projects for high visibility regulatory commitments.
• Projects concerned compliance and third party risk management for thousands of global vendors.
• Part of Confidential Center PMO, responsibilities included governance, extensive management reporting and preparation of talking points for top executives.
• Coordinated efforts of global executive fifteen-person Steering Committee, for consolidated process and reporting on vendor Information Security across North America, Asia PAC, Europe and Latin America.
• Provided managerial and organizational guidance for Project Managers and Project Analysts.
• Managed implementation of additional Metrics and Quality Assurance, improving monitoring of Third Party Information Security assessments and overall Vendor Risk Management.

Confidential

Senior Project Manager, Consultant

Responsibilities:

• Managed adoption of new Operating System for Confidential, introducing virtualization. Coordinated client activities across multiple disciplines, including Unix Engineering, Database Engineering, Storage Engineering, Network Security, Capacity Planning, Monitoring and Integration Testing.
• Managed data center consolidation projects, which helped save costs including real estate and energy.
• Projects included migration of investment banking / capital markets applications.
• Managed third party vendor readiness for new Operating System at Confidential .
• Coordinated efforts with major tool vendors such as IBM and Veritas to integrate their products with new OS and virtualization.
• Managed charge back improvement effort, including CPU allocation, storage, and memory.
• Wrote chargeback business requirements.
• The goal was more precise cost tracking for each application.
• Organized performance tuning for new applications being installed in Sun environments.
• Managed staff of seven architects and engineers, plus extended staff and matrixed client personnel.