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Qa Analyst Resume


  • ISTQB certified Software Testing professional with extensive experience in Software Analysis, Design, Development and software testing of Client Server and Web Applications.
  • Experience in Analyzing business requirements at all stages of software development life cycle models - predictive, adaptive such as Waterfall & Agile methodologies.
  • Strong experience in manual and automation testing- Functional, Regression, User Acceptance Testing (UAT), Integration, Performance (Apache JMeter), System Testing and API Testing (Postman tool).
  • Managing testing teams, utilizing HP and Rational testing tools (QTP, Quality Center, Clear Quest, Load Runner, Test Director, JIRA)
  • Well versed in Test planning, Test Scenarios & Test case Design, Defect tracking and Reporting, Root cause Analysis.
  • Strong knowledge of Selenium Web Driver with Java, TestNg, BDD Framework - Cucumber, POM frameworks and Mobile app testing.
  • Proficient in UML models and business processes and creating process flow diagrams, activity diagrams and use case diagrams.
  • Automated, Implemented Business process improvement ideas to increase efficiency in terms of Accuracy, time and money.
  • Enjoyed working collaboratively with both Technical (Developers, Business Analysts) and Non-Technical (Clients, management) members.


Operating Systems: Windows 10, XP/7/8, MS DOS, Linux

Web Services Testing Tools: Postman, Apache JMETER 5.1

Automation Testing Tools: Selenium Web Driver (Java, Test NG, Maven), BDD, Test Director, QTP 9.2, Apache JMETER

Defect Management Tools: HP Quality Center, Bugzilla, Clear Quest, JIRA

Database Tools: SQL Server, Oracle, IMS DB, DB2, MS Access, TOAD

Version management tools: VSS, Rational Clear Case, Rational Team Concert, MS Visio

Scripting Languages: COBOL, JCL, VB script, VB 6.0, Java

MS office package: Microsoft Excel, Word, Power Point, MS Access, Microsoft Project plan



QA Analyst

Environment: FACETS, Java, Windows, Oracle, Selenium, Load Runner and Quality Center.


  • Involved in developing detail Test Plans for different benefit packages according to Business requirements documentation.
  • Involved in discussion with the Subject Matter Experts (SME) during creation of test plans and updating of business requirements.
  • Acting as liaison between end user and Facets for user problems, outstanding issues, training needs and new software releases
  • Follow up management on errors made by Data Entry associates.
  • Performed UAT Testing Manually in coordination with UAT group to ensure correct business logic.
  • Worked with business leaders to translate business requirements and processes into test cases according to Facets package requirements and subsequent effective configuration.
  • Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
  • Set claim processing data for different Facets Module.
  • Performed Manual Testing using Quality Center (QC) and User Acceptance Testing (UAT).
  • Monitored workflow of the Resolution/Adjustment Unit, delegate tasks accordingly, and ensure that quality, quantity, and efficiency standards are met or exceeded.
  • Worked under HIPAA compliance standards.
  • Performed Front-End Testing, Functionality Testing, and Data Driven Testing using Selenium.
  • Developed test automation scripts using Selenium.
  • Maintained Test Matrix which gives overview of the Testing Effort.
  • Tested Claims intake/Logged claims/Filed claims data from Pulse tables to Oracle Financials.
  • Monitoring the defect life cycle, generating customized graphs and reports for the client, using Quality Center.
  • Used Quality Center to record documenting information useful in debugging process, evaluating test data.


Quality Assurance Analyst


  • Mobile QA Analysis, Manual Testing, create and maintain test scripts, test cases, traceability metrics, and test summary reports for end to end functionality.
  • Worked on Agile methodology. Attend Daily Scrums and support
  • Test client server, web-based and Mobile applications.
  • Design Review and Requirement Analysis meetings.
  • Ensure coordination of build and test environments teams and Build release teams, configuration management.
  • Raising the defects found in the system through Change Requests and tracking them in ALM and JIRA.
  • Worked with business analysts, developers, and content department to resolve issues.
  • Analyze the defects technically and retesting of the bugs fixed and closing the Change Request defects.
  • Run Compatibility Testing (cross Windows/Mac and Android/IOS platforms, cross mobile devices - phones)


Software Test Lead


  • Preparation of the Test Strategy and guiding the team.
  • Involvement in the System Test Plan Preparation and Requirements Streamlining.
  • Prepared Test Procedures, Test Scenarios, Test Cases and Test Data.
  • Used Java as programming language with Selenium to test web application.
  • Sync points are used wherever necessary so as to make the scripts pass.
  • Page Object Model approach has been implemented to reduce code redundancy.
  • Dynamic Xpath has been written to handle hidden and dynamic web Elements.
  • Created Test cases Using Element locators and Selenium Web driver methods.
  • Enhanced Test cases using Java programming features and TestNG Annotations.
  • Performed API testing using POSTMAN and database testing to confirm all the data is being migrated to the specified tables.
  • Test and Run various APIs as part of System Integration Testing.
  • Responsible for GUI and Functional Testing, using Black box Testing Techniques.
  • Involvement in Test Execution, RTM, Results Analyzing and Defect Reporting using QC.
  • Conducting Data driven testing, cross browser testing and parallel test execution.
  • After execution, generated test reports and have been shared with all the stakeholders with status reports.


Test Engineer


  • Involved in ‘Module Test Plan’ Preparation and Requirements Streamlining.
  • Preparing Requirement Traceability matrices for New business Module.
  • Involvement in Test Design includes Test Data preparation and peer Reviews.
  • Responsible for Functional Testing using Black box Testing Techniques.
  • Develop and execute and maintain performance test scripts for load and stress Testing of UI, and Web services testing using Apache Jmeter.
  • Assisted automation teams for Recording test cases and uploading them to Automation Desktop to perform Regression testing by automating test cases using Selenium tool.
  • Actively participate in establishing project plans, estimating work and monitoring progress against milestones.
  • Execute, monitor, analyze, and report performance tests for 1000 users.
  • Worked with developers to troubleshoot and resolve performance issues.
  • During development, assess performance vs. design targets and help product development.
  • Involved in solving Environmental problems along with Technical Support People, especially in Sever Connections and Database sharing issues.
  • Reviewed deliverables and log defects to Jira and reporting it based on the severity.
  • Preparation of weekly and monthly status reports.

Sr. Software Test Engineer



  • Participated in Business Requirements reviews to understand the functional requirements.
  • Created Test cases, Executing Tests, Test data preparation and setting up of testing environment.
  • Prioritized test requirements and organized test cases accordingly as per the testing needs.
  • Involved in system testing and system integration testing, Regression testing, BAT.
  • Reported and tracked the defects in Quality Center and coordinated with the development team for quick fix of bugs at the release of each build of the application.
  • Coordinate testing with the Development team members and all stakeholders in Agile workflow.
  • Peer review of deliverables and log defects to Rational Clear Quest (RCQ).
  • Provided Root cause analysis of defects found and reported, Reviewed test results to manager.
  • Involved and Supported the Test Lead in performing high level impact analysis and Testing Metrics.
  • Extensive regression testing after defects has been fixed.
  • Assisted test closure activities such as archiving test ware, preparing Test Summary Report, Lessons learned Document, Items Transmittal Reports.

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