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Sr. Quality Engineer Resume

Wilmington, DelawarE

SUMMARY

  • An experienced quality engineer analyst, user acceptance tester, business analyst, certified technical Trainer, and technical documentation specialist with extensive experience who is highly motivated in the execution of all phases of the waterfall and agile methodologies. Ability to interpret and validate business requirements to ensure accurate results and deliverables within the project guideline.

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, Delaware

Sr. Quality Engineer

Responsibilities:

  • Leading several TSYS® process improvement initiatives to decrease time required to validate the build and set up process from three weeks down to three days; automated process still in use within the CD areas across all sites.
  • Created test plans/strategy to perform system and application integration testing over internal customer website and external partners interfacing application.
  • Interpreted approved business requirements and functional specifications to create robust white box test cases and scripts.
  • Decreased time spent creating test plan 75% by creating a scalable template for use across all projects regardless of purpose and scope.
  • Maintained 0% production incidents/defects overall while completing all deliverables/tasks within the project timeline and under budget.
  • Created and executed test cases to verify the internal customer application website build (graphics, field positioning, data entry, response time, error messages, etc.)
  • Assigned as the lead tester on multiple agile teams within the Technology and Operations.
  • Participated and performed internal audits over customer delivery policy and procedural compliance documentation.

Confidential, Newark, Delaware

Sr. Test Analyst

Responsibilities:

  • Designed and created test cases in ALM Quality Center®.
  • Performed peer review and audit over test results of other testers to ensure accuracy and effectiveness.
  • Work closely with the assigned Project Manager to ensure the business requirements presented are current, clear and concise prior to creating formal a test plan/strategy.
  • Assigned to agile teams to create and execute white box and black box test cases over the internal Customer Lending application.
  • Converted individual functional specifications into comprehensive program/system process flow charts across multiple systems.

Confidential

User Acceptance Test Manager

Responsibilities:

  • Supervised daily test assignments for up to seven Consumer Lending UAT resources.
  • Facilitated daily defect calls and assisted in the triage to resolve issues.
  • Work closely with the assigned Project Manager to ensure all requirements are addressed
  • Designed project framework in ALM Quality Center®
  • Provided weekly updates to department managers.
  • Created high level UAT project documentation

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

  • Designed, created and executed all test plans, test scenario and test scripts associated with the project
  • Assisted in creating and maintaining comprehensive tracking logs (script status, release schedules, etc.)
  • Attend daily project meetings to provide test phase updates
  • Instrumental in establishing an internal QA methodology for the Replenishment Group

Confidential

UAT Test Lead

Responsibilities:

  • Created project framework in Quality Center®, entered and executed test cases
  • Designed UAT documents (Test Plan; UAT Implementation Plan; SIT/UAT Readiness Festival Plan; Stop/Stop Plan) across multiple releases.
  • Provided daily work assignments to the other seven UAT resources

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

  • Created the project schedules and procedural documentation over internal business rule processes
  • Performed SIT and unit testing over new build/releases
  • Assisted business areas with developing and documenting their procedures
  • Updated test results in the project tracking and management application

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

  • Perform all areas of testing (black box, white box, and regression) over newly acquired software (AppWorks Student Loan Origination System)
  • Created, entered and executed use cases, test cases, and test scripts
  • Created user documentation and facilitated training sessions to educate end users on system functionality
  • Facilitate software training sessions with internal and external project members

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

  • Perform all areas of testing (black box, white box, agile, regression)
  • Develop and write use cases, test cases, test plans, decision tables, and test scripts
  • Maintain internal database used to establish Broker/Dealers and Agents
  • Facilitate team meetings with business unit and project team
  • Generate defect tracking tickets and resolutions

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