SUMMARY

• An accomplished Sr. Functional/QA Lead with extensive experience in Project management, requirements definition, software testing and quality with more than Ten years of experience in testing of Mobile Applications, Web applications, both front - end UI as well as back-end Databases, Application Servers, and Services in Windows environment and SAP ISU, MM, SRM, IM, & WM, PP and SD modules and third party systems.
• Experienced in developing and implementing comprehensive SDLC and AGILE testing methodologies.
• Experience in Unit Testing, Integration testing, System testing, and Performance Testing, Security testing, Regression testing, interface testing, GUI testing, Backend testing, Functionality testing, Mobile App testing, cross browser testing and Load testing.
• Experienced in estimating the Level of testing effort, Resource Management, Projecting Project Timelines and Preparing test strategy.
• Proficient in capturing business requirements and documenting functional specifications, User requirements, creating Requirements Traceability Matrix for High-Level Requirements, User Specific Requirements and Functional Requirements.
• Worked as a primary liaison with Business, QA, Development teams, Onsite, Offshore and Vendors for major releases, re-creation of customer issues, providing defect resolution adhering to SLA. Conducted weekly meetings with team members to verify goals, responsibility, and understanding of assigned projects; clarify their projects and roles by reviewing their test cases and documentation.
• Possess strong knowledge in designing and developing test strategy, test plan, business scenarios, test cases, testing traceability matrix and generating test reports, HP ALM/JIRA, Worksoft Certify automation and product quality assurance documentation.
• Managed various QA phases, trained and mentored team members on process/test methods and single handedly owning, operating and upgrading test environments for entire QA group.
• Extensive hands-on experience and possess knowledge and skills in all phases of implementations - Business Blueprint, Realization, Testing, Pre-Go live, Go live, User Training, and Post-production support.
• Excellent business communication and interpersonal skills, combined with good analytical, diagnostic, troubleshooting and problem solving skills related to configuration, business processes, and ability to work effectively in a fast-paced environment.

TECHNICAL SKILLS

ERP Products: SAP R/3 ECC 6.0 - MM, SD, WM, IM, PP, PP

Software Tools: HP Quality Center, ALM, JIRA, Visual Studio, Worksoft, Selenium

Packages: Microsoft Office - MS Word, Excel, Visio, MS-Project, SharePoint

General Tools & Methodologies: Waterfall, AGILE, Software Development Life Cycle, and SAP ERP Full Life Cycle Implementation (Blueprint, Design, Realization, Cutover, Go-Live and Support)

PROFESSIONAL EXPERIENCE

Confidential, Jackson, MI

Sr. QA Lead/Functional Analyst

Responsibilities:

• Establish and evolve formal QA processes for TCoE (Testing Center of Excellence), ensuring that the team is using industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Lead and mentor QA team members (onsite and remote).
• Develop and execute test scripts, plans and procedures
• Test the system as modules are being developed including doing full regression testing as needed.
• Working closely with the Application Development Manager to ensure the application is delivered to client as expected and on time
• Responsible for Lead, Manage and Drive QA teams and development teams involved in Unit testing, Integration testing, UAT, Regression testing and Performance testing.
• Implement Iterative testing process using SDLC and Agile methodologies
• Responsible for test effort estimation, test planning, resource planning and alignment.
• Design and Audit QA Processes and Templates for Testing, System and Processing teams of the organization.
• Determine milestone deliverables, Communicate changes to schedule, Determines impact of schedule changes on quality objectives, Coordinates schedule with dependent groups
• Managed a team of 20 both onsite and offshore.
• Developed and maintained testing strategy, Detailed Test Plan, Test Exit Report documents for multiple projects by understanding Business logic and User requirements, Maintained tracker for testing deliverables
• Created Testing Traceability Matrix mapping User Specific Requirements to Functional Specifications to Test Scenarios.
• Extensive experience with testing tools, HP QC, ALM, JIRA and leveraging Worksoft Certify automation.
• Hands on experience in projects involving Genesys speech enabled IVR testing, Mobile device testing with multiple OS, cross bowser testing on Browserstack, CITRIX Upgrade, UI/UX web portal/redesign testing, webservices, SAP Travel and Expense system, HRSP upgrade, SAP Identity Access management, SAP GRC, SAP Billing system.
• Responsible for day-to-day monitoring of Testing execution progress and Defect tracking in HP ALM and sending daily status reports to QA Management and project team.
• Conducted daily status call, defect triage call between onsite and offshore teams during test execution and weekly meeting with leads, Solution Owner and Project Managers.
• Following up any outstanding open test risks / issues and report to senior management.
• Map quality measurements to Customer satisfaction goal. Determine effective quality metrics, Establish quality criteria / release criteria Compiling test metrics for management.
• Identify test approaches that optimize the delivery schedule.

Confidential, Dublin, OH

Sr. QA Test Lead

Responsibilities:

• Responsible for governing overall testing teams and development teams involved in Unit testing, Integration testing, UAT, Regression, Security and Validation testing.
• Responsible for resource planning, scope assessment, testing framework, communication plan, reporting metrics template, defect reports, change management.
• Facilitated a daily testing progress and defect review meeting for local and remote team members including Business SMEs Project Management, development, customer representatives, QA and UAT test members to review and prioritize defects.
• Reviewed functional requirements and provided input on missing requirements as well as improved requirement clarification during requirement review meetings
• Created Test Plans for scheduled monthly application releases containing new and modified functionality and sent out to team members for review and approval
• Created and provided QA Signoff documentation to Project Team members for each monthly production release
• Documented process of creating test plans, test cases/scripts, test execution, and metrics reporting for RQM
• Provided monthly QA metrics scorecard on test cases created and executed, defects found by severity, defects verified and closed, number of builds tested and failed

Confidential, Mason, OH

QA Test Lead

Responsibilities:

• Coordinated business partner end-to-end testing multiple SAP modules and third party systems.
• Defined complete testing strategy and execution procedures to facilitate the PMO Change Management process, Requirements Entry, Test Case Planning/Execution, Defect Tracking and process improvement activities for the organization.
• Supported testing teams in creating Test Plans, developing Test Scenarios, Test Scripts and carry out System & Regression Testing using HP Quality Center.
• Responsible as QA Lead for driving SAP QA and DEV refresh project in preparation of related training documents, project estimations, Master Test Plan, Exit report, Analyzing test scenarios and monitoring HP ALM for execution, defect tracking.
• As QA Lead for SAP Mobile device upgrade for PRC CN3 to CN70 including system and integration testing.
• Governed pre and post deployment defect resolution working with developers and other technical teams to have a defect free release and reduce post deployment incidents.

Confidential

SAP QA Lead

Responsibilities:

• Worked directly with technical teams, business users, and managers to analyze, design, plan, prioritize, and manage solutions for business.
• Reviewed business requirements, process design documents, and functional specification documents, and supported technical developers in building technical specification documents.
• Supported testing teams in creating Test Plans, developing Test Scenarios, Test Scripts and carry out System & Regression Testing using HP Quality Center.
• Generated reports using SAP queries and provided functional specifications for custom reports that helped management in decision making and minimizing the inventory.
• Proposed new process for inter-company stock transfer, which required defining new PO types.
• Developed MM module which involved redefining reports layouts and remapping of IDOCs.
• Prepared documentation of the end user training and trained the key users and end users during Business Integration testing.
• Executed Functional test scripts for smoke testing HP Quality Center upgrade from QC10.0 to QC11.0.
• Resolved issues related to Purchase-to-Pay cycle, including Vendor Master Data, Source determination, MRP, Purchasing scenarios, Purchase orders, Automatic PO generation, Contracts, Goods receipt, AP Invoices, Stock Transport orders, contract management, and outgoing payments.

Confidential

QA Lead

Responsibilities:

• Designing and developing interfaces between HP-SAP and Confidential -SAP systems and update SAP with MM and WM data.
• Configured SAP to receive and update MM purchase orders when generated and saved in HP-SAP.
• Configured IDOC types ORDERS, PORDCR with message types ORDERS05 and PORDCR03 respectively.
• Prepared mapping documents for IDOC mapping from ORDERS05 to PORDCR03 for PO creation using BAPI (BAPI PO CREATE1).
• Configured IDOC mapping for PO change from ORDERS05 to PORDCH02 for updating the created PO with the corresponding changes.

Confidential

Sap Lead

Responsibilities:

• Team Lead responsible for ensuring compliance with standard processes, and provided guidance to the team regarding testing strategies and best practices.
• Requirements Gathering - interacting with users, requirements analysis and translated the functional requirements into Test plans and Test cases.
• Developed documentation for functional business processes.
• Collaborated with project development team to assess and document issues found during testing.
• Estimated time lines and resources required for testing assignments.
• Gather and synthesize new Master Data Conversion requirements from Process Teams.
• Executed the QA and UAT test scenarios using efficient tools like 'IBM Rational Quality Manager, Automated Work Environment & HP Quality Centre.
• Identified, reviewed and analyzed the Defects and reporting.
• Created weekly bug reports for development team.
• Participated throughout the testing life cycle including implementation, follow-up testing, Release level Sanity,

Confidential

SAP Functional Consultant

Responsibilities:

• Worked as production support Analyst for Materials Management, Supplier Relationship Management, and Procure-to-Pay cycles.
• Role involved handling customer/event tickets through service center (Issues Logging Tool- Peregrine).
• Involved in day-to-day monitoring of systems and reporting.
• Tested sandbox and development environments as per test cases in enhancement process from the business users.
• Managed CTS transports between Development, Quality Assurance, Production Support and Production systems using Solution Manager.
• Involved in SAP archiving of purchasing documents: Purchase Orders, Purchase requisitions, Goods Receipts, etc.