OBJECTIVE

• Experienced and accomplished HCM analyst looking to leverage ERP - HCM Integration skills and extensive implementation of Quality Analyst skills in a challenging collaborative environment.

PROFESSIONAL EXPERIENCE

Confidential

PeopleSoft HCM QA/Integration analyst

Responsibilities:

• Working with business users to understand existing business process and Integration points with legacy systems on Core HR, recruitment and Benefits modules.
• Responsible for creating Test Plans, test cases and Documenting them for Business Users.
• Responsible for End-to-end testing for Core HR, Recruitment (External/Internal) and benefit processes, and designing various Data metrics for On-boarding testing purposes.
• Preparing Business Process Workflow/Data flow visio’s for various test and use cases.
• Working with offshore to coordinate testing strategies and test scripts allocation/compilation.
• Organizing scrum calls with offshore on test script execution and resolve them if there are any issues also report to the PMO on on-Time delivery for User testing.
• Working on preparing sample XML’s for all Inbound integration points for API testing with test Data.
• Documenting various Query reports for Employee classification in Workforce administration.
• Working with Internal Health system team to integrate legacy data in to Peoplesoft and preparing Data analysis metrics to make sure Data Integrity between systems.
• Documenting Test Cases, Test data and Test XML’s for API Testing for Production Support Team.
• Providing the Effort Estimate to the Project management.

Confidential, Wisconsin

PeopleSoft HCM Functional/QA Analyst

Responsibilities:

• Owned end-to-end Quality and acted as gate keeper for Recruitment, Benefit, Payroll and Core HR module testing to make sure no scope creep based on FDD.
• Developed use and test case creation for HCM modules, also worked with business on successful User acceptance testing.
• Developed attribute metric for all Integration points and prepared Document with Sample XML’s for API testing .
• Lead Recruitment testing with external site integration and acted as first responder during Go-Live issues as well using my Test XML’s.
• Ensure issues are identified, tracked, reported, analyzed, and resolved in a timely manner and determine whether escalation is required all the while retaining ownership through JIRA.
• Worked with Core HR, Benefit and Recruitment teams to Document various Reporting needs...
• Acted as first line of defense in all API issues and resolved them quickly working with development team using Postman and QA test scripts.
• For API Issues Worked with Internal IT team to Document Integration needs and built various Queries for Data Validation during testing.
• Prepared several queries for User Permission lists and roles as per Admin department requirements for auditing purpose.
• Organized scrum calls with offshore team to make sure we meet project timelines and receive status updates also report change management process if any escalations.
• Created multiple adhoc Query reports for Benefit Team based on business needs.
• Create multiple Abstract use cases for reusability purpose for QA team to use across multiple modules.
• Coordinate and facilitate conference room pilot and demo sessions with various user groups to review planned enhancements.
• Supported Development team in replicating Production blocker issues using Automated Test scripts.
• Developed PTF library scripts that helped to test the Confidential system faster which led to early Go-Live.
• Coordinated User acceptance testing using QA test scripts as well as Business specific use cases.
• Met SLA in all production Blocker Issues.

Confidential

Functional Support/QA Analyst

Responsibilities:

• Involved in Production Support Issues and documenting/tracking them through JIRA.
• Worked with Development team to make sure the issues are addressed in Timely manner and work with Users to get UAT approval for deployment.
• Developed QA libraries for all various combination of Onboarding API testing also Produced various JIRA reports to show the SLA.
• Support DEV Team for Production support issues using the Test data/scripts.
• Created various independent reports for Data analysis also for QA team.
• Track deployment until Production move and then close JIRA ticket.

Confidential

Developer

Responsibilities:

• Work with the Project management team to understand the requirements and communicate the requirements effectively to the product team.
• Prepared TDD documents based on Business Process FDD and Requirement analysis.
• Develop/Customize various Records, Pages and Components according to the Business requirement using application designer.
• Involve in writing People code programs to implement the business rules and data validations as per Business requirements.
• Worked on Single sign on functionalities.
• Followed Agile Methodologies for Development.
• Modify PTF scripts to perform multiple test cycles for Unit testing.

Confidential

Production Support Analyst

Responsibilities:

• Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
• Create QA sizing estimate based on the changes to the web services for the scope defined in a release cycle
• Any production blocker issues able to debug using test data and replicate them in Copy of production before send to Development.
• Document all production applications and resolve all application issues using Replication steps.
• Involve in regression testing on every quick fixes.
• Fully managed onboarding functionalities, and always tackle any kind of Integration issues. Used Postman tools to isolate IB related Issues.
• Updated JIRA issues and assigning them to QA team.
• Develop reports of varying complexity and to troubleshoot and fix programmatic issue.
• Provide training to various end-users and assist with expert knowledge on all production processes.
• Troubleshooted production issues and implemented resilient tests to prevent future issues.

Confidential, NY

PeopleSoft Functional/Data Analyst

Responsibilities:

• Involve in the requirement analysis, preparing design specifications, developing and testing reports and Interfaces in HR.
• Support production system, testing, training for Portal, Integration, Application Messaging, Workflow, Security and Query.
• Data keying and testing of various test scenarios in job data component for both regular hourly and salaried employees to impact payroll processing
• Create Unit test scripts to test the business functionality for the delivered code based on the requirements.
• Involve in Interface testing. Do setup or configuration based on technical specs for the custom interfaces in test environment. Coordinate with infrastructure team and functional team.