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Quality Assurance Resume



  • 10 years of IT experience in Software Quality Assurance.
  • Skilled in Retail Banking, Financial, Life Science (Medical Devices) & Healthcare, and Public Safety domains.
  • Strong experience with Software Development Life Cycle (SDLC).
  • Worked as lead in Onsite and Offshore model.
  • Tasked with testing multiple projects in parallel.
  • Designed, developed, created, and executed test plans, procedures and cases based on software requirements and technical understanding of product architecture.
  • Lead software QA testing team including training, mentoring, daily management, assign and coordinate testing resources.
  • Implemented test plans, test creation and execution in Waterfall and Agile Projects.
  • Experience in all levels of testing such as Functional, Integration, System, Conversion, Data(SQL), Regression, User Acceptance, Beta(production release), Black box, Mobile, Device, GUI, Web Services and Browser testing.
  • Experience in testing software in Mainframe and Oracle test environment including batch cycles/jobs.
  • Collaborated with the business, development, testing, and production teams to evaluate requirements for testing new or modified products.
  • Provided guidance to IT functions to ensure quality standards, procedures, processes, and methodologies are being followed.
  • Tracked and reported QA metrics, as well as provided accurate testing status, to project stakeholders and senior management.


  • Card Services
  • ATM
  • POS
  • FDR
  • Debit Cards
  • ALM
  • JIRA
  • Bugzilla
  • SQL
  • Mainframe
  • Cloud environment
  • Knowledge on services JSON testing
  • Automation CICD pipeline, MBT
  • Test management
  • Process improvements
  • Delivers quality results
  • Strong interpersonal and communication skills ideal for a team environment
  • Excellent analytical skills and strong attention to detail



Test Lead


  • Working in Finance - Commissions system in Agile/Scrum environment.
  • Lead a team of 6 QA members in Onshore-Offshore model.
  • Analyzed project requirements to create and maintain estimates and resources allocation.
  • Tested multiple projects concurrently, conducting defect triage and QA daily stand up.
  • Provided daily and weekly QA metrics status reports to project teams.
  • Collaborated with IT teams to ensure quality standards and processes are followed.
  • Ensured QA - UAT coordination to eradicate the UAT test hindrances.
  • Production release (Live) support and testing.
  • Delivering high quality testing for critical finance domain applications.


Quality Assurance


  • Worked in Reta il Banking - Card Processing, ATM, POS Testing.
  • Lead team of 5 testers in onshore-offshore model.
  • Created and maintained estimates, resource allocation, test plan creation and execution.
  • Collaborated with business, development, testing, and production teams to ensure software delivery is efficiently completed to QA standards.
  • Implemented quality assurance test plans ensuring a strategy aligns with quality standards including processes and activities, environments, people, data, tools, and documentation.
  • Executed quality assurance test plans and tests.
  • UAT coordination and support.
  • Executed defect management process.
  • Provided reporting on daily and weekly QA status, defects status, and QA metrics to project teams and senior management.

Confidential, IA

Lead Test Engineer


  • Worked in fire incidents and EMS reporting system testing.
  • Lead a team of 4 QA members.
  • Provided QA estimates.
  • Created and executed test plans.
  • Lead test execution and defect management, as well as status and QA metrics reporting to project teams.
  • Mentored junior technical staffs.
  • POC for onshore and Offshore

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