We provide IT Staff Augmentation Services!

Account Qa Lead Resume

SUMMARY

  • Active team player, with excellent analytical, problem solving, communication and interpersonal skills
  • Well - being expert that focuses on improving & driving the professional, mental, physical, and emotional Well-being of each team member.
  • Experienced in managing, creating, and delivering Business requirements, Project & Resource Forecasting, Velocity metrics, Burndown charts, Status reports, SOP’s, P&L’s, GOP, ADR, REVPAR, Payroll, and Scheduling
  • Experienced in creating, analyzing, and delivering based on SOW’s agreements
  • Experienced working closely with Technology team’s, Sales teams, Marketing teams, and Client teams
  • Experienced in Methodologies including but not limited to AGILE(Scrum), Waterfall SDLC, Kanban, KAI.
  • Experienced in testing but not limited too Stand-alone applications, Mobile Apps, Thin Apps, Web Apps, RFID readers, Tablets, POS, Tap devices
  • Experienced with but not limited to the following tools: ALM, Quality Center, Bugzilla, JIRA, Workflow, Version One, SharePoint, BOX, UNIX, and all Microsoft Office tools.

PROFESSIONAL EXPERIENCE

Confidential

Account QA Lead

Responsibilities:

  • Manage the accounts Well-being initiative as the Accounts Well-being Ambassador overlooking the Well-being of 16 + accounts with over 400 resources.
  • Manage Daily and Weekly project status reports (Velocity metrics, Forecasting, Burndown charts, etc)
  • Manage resource hiring and onboarding process
  • Managed a team of PMO’s(Project Managing Office coordinators), and testers.
  • Partner with stakeholders and delivery teams to gather requirements that can be translated into testable scenarios.
  • Responsible for communicating requirements, defects, enhancements, while ensuring the integrity of prioritized business needs.
  • Identify and assemble the appropriate blend of hardware and environment resources to meet project testing needs.
  • Educate project teams and business partners in the integration of standardized project planning methodologies and implementation of QA principles.
  • Implement Lean Technology practices to reduce post go live defects.
  • Create testing documentation to define test processes and ensure members of the QA team adhere to the DCL testing architecture.
  • Manage the testing lab, including: hardware, peripherals, images, software versions, and testing tools.
  • Supporting needs for capital projects, expense projects and assist with production support.
  • Mapping test cases to requirements and creating Requirements Traceability Matrix
  • Creating Functional, Regression, and Integration test scripts for a large variety of applications
  • Tracking and reviewing defects in ALM, Jira, Workflow for multiple projects.
  • Extensively testing Mobile Apps, Thin Apps, Web Apps, RFID readers, Tablets, POS, Tap devices, and multiple other software/application related devices for DCL

Confidential

QA Lead

Responsibilities:

  • Partner with stakeholders and delivery teams to gather requirements that can be translated into testable scenarios.
  • Responsible for communicating requirements, defects, enhancements, while ensuring the integrity of prioritized business needs.
  • Identify and assemble the appropriate blend of hardware and environment resources to meet project testing needs.
  • Educate project teams and business partners in the integration of standardized project planning methodologies and implementation of QA principles.
  • Implement Lean Technology practices to reduce post go live defects.
  • Create testing documentation to define test processes and ensure members of the QA team adhere to the DCL testing architecture.
  • Manage the testing lab, including: hardware, peripherals, images, software versions, and testing tools.
  • Supporting needs for capital projects, expense projects and assist with production support.
  • Mapping test cases to requirements and creating Requirements Traceability Matrix
  • Creating Functional, Regression, and Integration test scripts for a large variety of applications
  • Tracking and reviewing defects in ALM, Jira, Workflow for multiple projects.
  • Extensively testing Mobile Apps, Thin Apps, Web Apps, RFID readers, Tablets, POS, Tap devices, and multiple other software/application related devices for DCL

Confidential

Senior Quality Assurance Analyst

Responsibilities:

  • Planning, managing and executing test scripts to test all releases of products and validating the actual results against the expected results
  • Mapping test cases to requirements and creating Requirements Traceability Matrix
  • Creating Functional, Regression, and Integration test scripts for a large variety of POS applications
  • Tracking and reviewing defects in ALM and Share Point for multiple projects.
  • Coordinated with developers and business users to clarify requirements and resolve defects identified during testing
  • Assisting application developers and technical support team in quickly resolving issues found in testing and production
  • Mentoring junior Quality Assurance Testers, bringing them up to speed in minimal time
  • Perform financial integration testing and user authentication testing for all electronic payments and validate sensitive data is being appropriately masked
  • Extensively testing Mobile Apps, RFID readers and Tap devices to be used in POS outlets

Hire Now