SUMMARY

• Mr. Verinder has been leading teams in the Information Technology field for over 17 years.
• Mike has been nationally recognized for implementing a number new products into the market place.
• Major integration projects include Airlines, Retail, Confidential, Telecom, SaaS and PaaS, M2M, Mobile, IaaS and Ecommerce spaces.
• Mr. Verinder has worked with companies such as Drive Financial, Santander Bank, Pizza Hut Digital, Sabre, Confidential .com, Confidential .com, Dairy.com, Confidential .com, Confidential .com, Open Connect, ATT, Confidential, Confidential, US Cellular, Confidential, and HCSC.
• Mr. Verinder is currently a member of the Dallas PMI Organization and the founder of a Selenium and Continuous Integration User Group (98,700 members strong).

TECHNICAL SKILLS

• Automation, SaaS, PaaS, Mobile, Team Leadership, Quality Management, Agile Methods

PROFESSIONAL EXPERIENCE

QA Director

Confidential

Responsibilities:

• Created Quality Operations from Scratch for Mobile, Browser, and Internal Applications
• Created a Modern SDLC f rom scratch with elements of Continuous Testing, CI, CD,
• Oversaw Teams of Developers, SDET’s, and Product Owners

Sr. QA Manager

Confidential

Responsibilities:

• Developed and Implemented E2E Testing Strategies and for Airline Solutions
• Significant Client Interaction and Leadership through UAT
• Responsible for Test Transformation from a Waterfall approach to an Agile approach for Sabre Confidential .
• Crafted Budgets towards strategic initiatives
• Currently Leading End to End Testing efforts for 80 percent of all Sabre products
• Crafted and implemented multiple SOW ’s with new vendors related to Strategic budgeted initiatives.
• Leading and developing strategy for a Team size of over 60, with multiple Team Leads, and Onshore and Offshore locations
• Developed an E2E Automation strategy targeting automation improvements for 90 percent of Sabre AS products
• Very technical and hands on and a leader in the automation space

Confidential

Responsibilities:

• Defined Strategic QA Vision for Web, Mobile, M2M, App, Xbox feeds, environment
• Defined Strategy for UX and User based approaches
• Led QA Managers, Development Managers, and Third Party Managers through Delivery
• Managed and developed Strategic 2 - 3 yr plan for teams
• Respectively worked with C-level to set Open and Cap budget, timelines and expectations
• Setting up new processes and Agile Delivery Teams within their respective E-commerce and PaaS spaces
• Massively improved QA quality focus
• Massively improved Development Deliverables and timeframes
• Worked with Third Parties (such as App development) to facilitate deliverables
• Incorporated Usability Reviews to focus on User flows, and User experience to checkout
• Developed Digital Marketing Strategies for all aspects of the customers focus
• Very involved and passionate about our direction and our work
• Recruited and Retained Talent.

Director Quality Assurance and Product

Confidential

Responsibilities:

• Defined Strategic Vision for Web, M2M, Mobile, PaaS, SaaS, and App environment
• E-comm integration
• Managed the Confidential PaaS Product Platform
• Worked with CTO and CEO to create a Strategic Roadmap to drive execution
• Worked with Sales and Marketing on Product definition and sales
• Drove the Product design, implementation,
• Negotiated Timelines, Requirements, Budgets, Burn Rates
• Worked with business groups to justify ROI, Market Impact and sales projections
• Led efforts for Product, Project Management and QA efforts
• Created Wireframes for product design vision using mockingbird
• Led 2 Managers and multiple Offshore teams
• Structured the team around Agile Scrum with Continuous Integration using Version One
• Led multiple Multi-million dollar projects while delivering new state of the art Products
• Created and monitored SLA ’s and SOW ’s
• Worked with Multiple Major fortune 50 Clients in UAT formats
• Weekly and Daily Reporting Status to the CTO, CEO, and VP Sales and Marketing
• Monitored Burn Rates and Delivery Milestones
• Monitored projects for risk and raised risks to stakeholders

Plano, Texas

Responsibilities:

• Created a QA Program from Scratch
• SaaS Supply Chain Solution Development and implementation
• Scoped, detailed and documented Requirements
• Led a group of Business Stakeholders and Developers, QA ’s, BA ’s through TDD/Agile Software lifecycles
• Java Shop - extensive use of open source initiatives including Selenium Automation
• Initiated daily and weekly project health calls
• Influenced stakeholders on a daily basis
• Developed Project Metric Dashboards to monitor project health and risk
• Developed Entrance and Exit Criteria
• Monitored Burn and Expenses Rates
• Use of Open Source Project Management Tools
• Communicated Project Status and Risk to C-level, Clients and associated IT Teams.
• Worked with Multiple teams to plan migration activities
• Monitored Change Control and Scope Changes
• Presented Plans to Stakeholders for buy in and signoff
• Monitored Projects with the clients to limit scope changes
• Developed, Implemented and Presented for Releases
• Project Accountability and Leadership

Confidential, Dallas, Texas

QA Manager

Responsibilities:

• Turnaround QA Shop (Restructure)
• .Net shop with some Java applications
• Agile - Scrum methodology
• Led QA, UAT, teams and Directed Business Stakeholders
• Developed Project Plans for multiple releases
• Monitored Change Control and Scope Changes
• Worked with over 300 Health Care Companies for QA and UAT efforts
• Worked with Third Parties to develop Implementation timelines and scope
• Established and monitored Change Control and Scope Change process
• Implemented Standardized for Project Releases for Users
• Presented Project Plans and Budgets for C-level approval
• Reported Project Status to stakeholders
• Evaluated and reformed internal QA current processes
• Implemented Automation efforts to reduce regression costs
• Offshore Vendor Evaluation
• Re-established Confidence and repositioned IT ’s visibility and partnership within the Business
• Established External and Internal SLA ’s
• Established and Fostered Joint Team activities with the Business and with the Development Team
• Held daily/weekly status meetings with all teams
• Budget Accountability

Confidential, Dallas, Texas

QA Manager

Responsibilities:

• Implementation of a New Quality Assurance Program
• Hired QA Leads and staff - On and Offshore
• Established Internal and External Departmental Service Level Agreements and budgets
• Established Measurements of Quality (KPI ’s)
• Proven Business Value initiatives with implementation of Quick Time to Market Implementations
• Implemented new UAT strategies with SME ’s from multiple departments
• Process Implementation throughout multiple business units and within IT
• Budget Accountability
• Hire/Fire/On-boarding/Off-boarding accountability
• Implemented Budgets and initiatives
• Managed Burn Rates and Release Cycles
• Agile Scrum Methodology
• Established Career path Progression Tracks
• Confidential .net shop
• Implemented New Testing Strategies including Automated and Manual
• Implementation of new Version Control system

Dallas, Texas

Responsibilities:

• Was part the team that developed a QA Practice from scratch
• Led QA, Production Support, Development efforts in Major Telecom Clients
• Developer for Billing and Ecommerce
• Implemented Project Management initiatives at Major Telecom Retail operations
• Budget Responsibility
• On-Site Implementation and Testing of Amdocs and Convergys Billing systems
• Helped create new “ Quick Time To Market ” Methodologies
• Extensive Requirement Design, Development, Planning and Execution
• Preformed Version Gap Analysis and developed measures to improve gaps
• Evaluated and resolved outstanding Critical production issues
• Team implementation of CMM level 2 at numerous clients
• Architecture Design of QA Process and Procedures
• Extensive QA Methodology Creation
• Use of Rational Suite and Use Cases
• Unix, Perl, SQL, Shell Scripting experience

Confidential Irving, Texas

Responsibilities:

• Provide Software and Hardware Support
• Led UAT efforts with major clients on new software releases
• POS Design and implementation (Hardware and software)
• GPS (Hardware and software) implementation
• Continually Write scripts, Test (Flow and Function) of new software
• Extensive Programming in Access and Crystal Reports
• Use of general SQL commands
• Extensive Point of Sale POS design, Implementation and support
• 8 Direct Reports

Confidential Carrolton, TX

Engineer, Mentor

Responsibilities:

• Technical Support for MSN/Dell Portables and MS Office Products.
• Complete support until issue resolved
• Developer and Tester for support materials in a Web Environment
• Mentored to a Group of over 30 Support Representatives