SUMMARY

• Skilled and detailed oriented Systems Analyst with 15+ years of success and system administration roles to drive business alignment towards organizational growth.
• History of success maintaining enterprise - wide software, upgrading applications, and implementing solutions.
• Keen ability to effectively manage relationship between users, strategic leadership, and third party vendors.
• Works well individually and within team environments and displays strong work ethic.
• Skilled interpersonal communicator, coaching, and motivating others.

TECHNICAL SKILLS

• Application Software Installation
• Project Management (Agile/Waterfall)
• Gathering Requirements/Process Improvements
• SQL, UNIX/LINUX/Shell Scripting
• Technical and Data Analytics
• Change Management

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Responsibilities:

• One of the world’s largest providers of products and services to the energy industry with over 40,000 employees in more than 80 countries.
• The company helps its customers maximize value throughout the lifecycle of the reservoir - from locating hydrocarbons and managing geological data, to drilling and optimizing production throughout the life of the asset with approximately $24 billion in annual revenue.

IT HR SYSTEMS ANALYST

Responsibilities:

• Supported cloud based HR critical applications. Collaborated as key part of high-performing team and served as central liaison between Human Resources, IT developers, and HR business partners. Contributed to the implementation and rollout of new or existing applications and updates across system landscape.
• Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
• Partnered with developers to automate manual processes, saving time and money while decreasing errors. Identify areas of improvement that will increase the team’s performance and provide a better service.
• Acted as primary support lead for HR Talent Management applications, provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation across the company
• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on budget and acclaimed “go-live” of enterprise implementations for up to 50,000 global users.

IT CHANGE MANAGEMENT COORDINATOR

Responsibilities:

• All of Halliburton critical business SAP systems were managed and supported by Confidential Enterprise Services (HPES) in Toronto Data Centers. Served as lead Change Coordinator liaising between
• Halliburton and HPES Business Analysts, User Groups and System and Database Administrators in successfully communicating through a process called the Global Change Process Management for any changes that are implemented through the SAP landscape.
• Design, develop and implement a stakeholder management strategy to drive engagement, awareness and preparedness of/for the project
• Collaborate with project team members to ensure alignment with key cross functional project activities and Integrate change management activities into project plan
• Partner with internal and external IT project managers to ensure integration of change processes (inclusive of communication, governance and ) into the project/program work breakdown structure (WBS)
• Contribute to the development and embedment of a best practice change management framework necessary to implement, reinforce and sustain the change necessary for the success of the function

TEAM LEAD

Responsibilities:

• Spearheaded operations focused on managing real-time, event-driven process automation tool to schedule production batch workloads.
• Certified server integrity aligned with business objectives and took hands-on approach to improvements with 950K+ jobs and 5K+ schedules run daily via Cronacle.
• Developed monthly status reports for CFO, communicated with vendors, and provided technical support.
• Led Halliburton scheduling team in creating and implementing batch jobs for conversion from Confidential Tivoli Scheduler to Redwood Cronacle Scheduler with no interruptions to workflow.
• Responsible for daily operations of Redwood Cronacle systems; ensure that, it is operational 24/7 to global end users. Worked with management and stakeholders to identify problems, suggest solutions and implement improvements.
• Participated in all phases of SDLC; Supported Research, Analysis, Design, Development and Quality Assurance efforts for technical solutions to address business problems and opportunities in collaboration with vendors, internal customers, developers and quality assurance teams.
• Effectively lead, train and manage the level 1 and 2 teams through active and coaching on both applications and other processes.

TEAM LEAD

Confidential

Responsibilities:

• Managed, installed, and configured Tivoli Workload Scheduler software as extended agent on different platforms to schedule SAP background jobs.
• Interpreted business requirements, engaging business IT customers for implementation of Production Control best practices, batch lifecycle standards, and scheduled deployment processes.
• Assisted in streaming legacy job scheduling processes by identifying opportunities and adopting new tools or procedures.
• Participate in security and application audits to ensure sox compliance