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Senior Quality Analyst, Lead And Supervisor Resume

Columbia, MD


Methods: Manual Testing, Functional Testing, Regression Testing, Backend Testing, UAT, Integration Testing, Smoke Testing, 508 Compliance Testing, Browser Compatibility Testing, Boundary Value Testing, End to End Testing

Tools: MTM, TFS, Visual Studio, MS Teams, Sharepoint, SQL Server Management Studio, Skype, NVDA

Misc: Scaled Agile (SAFe 4.0), CMMI level 3, Performance Reviews, section 508 compliance, RTM


Confidential, Columbia MD

Senior Quality Analyst, Lead and Supervisor


  • Led a team of 7 member QA team, charged with end to end manual testing web applications generally built in C# and angular code base, and provided guidance of testing approaches and best practices by adhering to agile scrum methodologies
  • Responsible for the testing effort of a large distributed state web based billing systems, and overseeing coordination of development and testing of this web application across 3 teams
  • Involved in the extensive test planning and testing of healthcare claims related application and business functions and Reports validation for thousands of user activities and claims processing
  • Worked closely with automation team for planning automation and provide feedback on developed scripts, and track automated test cases to exclude from manually ran test scripts
  • Managed testing team resources and provide performance feedback, and evaluate performance reviews
  • Participated in scrum ceremonies including: pre - refinement, refinement, daily stand ups, sprint review, retrospective, and sprint planning meetings; discussed capacity planning, sprint goals, risks and confidence votes
  • Involved in sizing stories, and create product backlog items and defects, developed and peer reviewed test cases, validated the PBI’s and log bugs in compliance with the defect life cycle
  • Gained extensive knowledge and experience of 508 compliance testing using NVDA screen reader tool, keyboard testing, and axe chrome extension for web accessibility testing to perform a comprehensive regression of the entire system

Quality Analyst, Lead



  • Led the testing effort for a large scale state provider billing web application system which was a yearlong software development project which smoothly released on December of 2017 with no reported critical defects to date
  • Responsible for planning, organizing, monitoring progress and distribution of the regression testing efforts as well as the integration testing with the main case management web application system
  • Worked with UI/UX team to comprehend and validate the UI design plan for the new user interface in accordance with client’s approved requirements, and provide feedback and suggestions
  • Responsible for the end to end validation of provider claims processing with integration of MMIS, as well as the adjustment of claims through adjudication, provider billing and claims related reports including remittance advice

Quality Analyst



  • Supported a state based web application from initial go live of web system to maintenance
  • Lead role in testing of the integration of a brand new system component, validation of complete workflows, and provided support and Subject Matter Expert advice to team for maintenance and client change request testing
  • Reviewed functional and technical requirements to expose inconsistencies, lack of clarity, lack of details, and identify any contradictions.
  • Proficiently used tools such as Microsoft Test Manager (MTM), Team Foundation Server (TFS), and performed backend testing using SQL Management Studio, and Raven Database
  • Ensure that all software integrations meet functional requirements, system compliance, and interface specifications
  • Perform UAT demos to client and worked with them to understand business requirements for the system as well as interacting with the development team to ensure they are building to specifications. Also provided user training and demos on system to external clients and internal team and groups of new hires on project

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