Senior Test Lead Resume Irvine CA - Hire IT People

SUMMARY

I am looking for a position as a QA Manager, Project Manager, Producer, or similar. In this way, I can use my troubleshooting, process administration, and management skills to bear in maximizing productivity, minimizing undue cost, and building customer satisfaction.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Senior Test Lead

Confidential, Irvine CA

Responsibilities:

Managed a team of 5 Test Analysts supporting the User Interface and Online Features sub - teams of the Heroes of the Storm. I managed my team's workflow and made decisions based on the current best data to ensure that they produced the reports needed by the development team and that the work met or exceeded the quality key performance indicators.
• Created test case and bug-writeup acceptance criteria increasing acceptance 3-fold.
• Improved communication flow between the QA team, the design team and the development team receiving commendations from the team's project managers about my team's level of communication and adaptability.

Program Manager

Confidential

Responsibilities:

Found and resolved misunderstandings between Confidential and Harman’s Aditi Technologies that could have cost $100K+
Facilitated communication with all stakeholders minimizing misunderstandings of the financials within the statement of work receiving commendations from my management team.
Mentored future manager-leaders within my organization to facilitate continual learning. 4+ have continued into positions of QA management.

Program Manager

Confidential, Bellevue WA

Responsibilities:

Built open communications with all stake- holders including development, quality assurance, design and management resulting in the delivery of requirements ahead of time and became known as an honest and passionate voice of the company to the contract-testers.
Analyzed and advocated issues presented by contract testers and worked at all levels to bring about quick and complete resolutions resulting in higher than expected loyalty from the team even at the end of the project.

System Engineering Hardware Manager

Confidential, Bellevue WA.

Responsibilities:

Discovered a discrepancy between ordered and delivered items saving the company thousands of dollars on multiple occasions.
Implemented a process, requiring Engineer buy-in that increased item delivery efficiency by 300%.
Discovered a failure in product quality based on a supplier’s failure to deliver items in BOM, saving Confidential thousands.

System Test Engineer :

Confidential, Bellevue WA

Responsibilities:

Created a database of console info as proof of concept for console internal diagnostics later automated in the Xbox One.
Increased the scope and veracity of the genealogy tracking system for over 2,700 consoles across multiple test service owners.

Functional Certification Lead (Project Lead)

Confidential, Redmond WA.

Responsibilities:

Researched issue using NetMon proving it a server issue and not a game's, saving the submitting company $5,000+.
Worked cross-regionally with teams in the Europe and Asia to modify functional test cases for the better and was considered the statesman of the group for my ability to calm contentious situations before they became unproductive.

Test Lead

Confidential, Eugene, OR

Responsibilities:

Led quality assurance on shipped titles like TRIBES and Trophy Hunting 2.
Optimized testing in 3D environments using 3-observer test techniques and tight test discipline.
Received and processed 200+ beta (focus testing) bug entries which resulted in better quality games.

Test Analyst

Confidential, Eugene, OR

Responsibilities:

Ran black-box tests against game software, researched observed issues and wrote concise reports.
Acknowledged as a top rank tester after filing 750+ significant bugs against a single title during a 3-month period.