Testing Software Resume

SUMMARY

Hard Working Insurance Professional wif over 15 years of Property Casualty, Life and Health Insurance experience seeking a position where me can use all my learned skills and experiences to continue to grow and advance.
General office duties, special projects, and communication via email or telephone. Managed Insurance Agency, Trained Producers & Office staff. Managed Agency Network and Computer/Office Equipment. Trained staff as needed.
Networking, prospecting, quoting and selling of Commercial and Personal Lines Insurance. Work wif Insurance Adjusters, Legal Counsel, and others to resolve/escalate Claims.
Excellent and professional customer service skills. Which includes time management, prioritizing projects, answering incoming inquiries from customer or outside professionals, resolving claims and benefits/coverage issues. Ability to follow up and follow through on all tasks, able to multi - task in a fast pace environment. Work quickly and efficiently to meet client’s needs.
On-site technician services which includes diagnosing, troubleshoot both Hardware and Software, repairing and replacing computer equipment on notebooks and desktops in both residential and commercial settings
6 years of Interpreting experience for Legal, Insurance, and Healthcare Services.
Works well as a team or an individual, excellent Interpersonal skills

PROFESSIONAL EXPERIENCE

Testing Software

Confidential

Responsibilities:

Intermediate to Advanced knowledge of Microsoft Windows, Microsoft Office (Word, Excel, Outlook, Access, PowerPoint), Acrobat, and many other Office Related Applications. Quick learner of Proprietary Insurance Software.
Testing Software (SQL, SoapUI, SharePoint, XML Spy, Internet Browsers, others as necessary)
Computer Networking, Repair/Replace Hardware in Notebooks and Desktops, Troubleshooting Hardware and Software