SUMMARY

• Experienced Senior QA Lead with 14 years of testing Software applications for functional, Automation, Web Services, Regression tests, UAT in Banking, Retail, E - Commerce, Health care, Pharmaceutical domain.
• Extensive experience withSoftwareQuality AssuranceTesting onGUIbasedClient-Server&Web Based applications, ETL, Web Services, Data Driven Applications, Data Warehousing projectsusingManualandAutomated testingprocedures.
• Involved in various stages of Software Development Life Cycle (SDLC) implementingWaterfall,V-Model,andAgile, Iteration, Scrummethodologies.
• Experience inHP/Mercury Interactive Testing Tools(Quick Test Professional, Win Runner,Test Director, Quality Center).
• Worked onWeb ServicesTesting usingSOAP UI 4.0/3.0, Apache Axis Client 2.x, Eclipse 3.4,and IBM RAD 7.0.
• Experienced in Automation of Testing activity using QTP 10.x/9.2, Selenium IDE 1.3, and Selenium RC Server.
• Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
• Experienced in Black Box, White Box, Smoke Testing, Sanity, Shakeout, Integration, Regression, Functional, Front End and Back End Testing.
• Efficient in implementing QA processes, establishing standards, procedures and methodologies.
• Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.
• Excellent verbal and communication skills with the ability to successfully work with all levels of IT professionals and end users.
• Possess extensive experience in analyzing the Business Requirement Documents, Functional Specifications and Technical Specifications.
• Proficient in developing/writing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements, Specifications and System Requirements documents.
• Experience in designingTest Cases/Test Scripts/Test Conditionsfor the Unit Testing, verifying and validating Web basede-commerceapplications, like Boundary Value Analysis.
• Responsible for Analysis and Defect Tracking using HP Quality Center, Test Director, BugZilla, JIRA, IBM Clear Quest.
• Experienced in writing JUNIT Test cases for Java and J2EE applications.
• Experienced insoftware Analysis,Requirements Management,Quality Assurance, Configuration Management and Change Control.
• Experience inBlack Box, White Box, and Grey Box Testing, GUI Testing, Regression testing,Ad-hoc,Silk,Selenium RC and Selenium Grid,CompatibilityandWebsite Testing
• Very good understanding and experience on differentPOSplatforms.
• Experienced in Testing of ETL, Data warehousing projects.
• Extensive working knowledge inShellScripting,UNIX, LINUXandWindowsplatforms.
• Proficient inSQLQueries, Stored Procedures andPL/SQL programs.
• Has good knowledge of web technologies likeWeb Services, SOAP,XML, HTML, Style Sheets, ASP, JSP, ASP.NET, .NET, JavaScript, Perl, VB Script,VB,Java, C, C#, and C++.
• Experience in working on UNIX, Sun Solaris, Linux, Windows platform. Developed Shell scripts.
• Excellentcommunication skills with good presentation skills

TECHNICAL SKILLS

Operating Systems: Windows 2000/XP/NT, UNIX, Linux, Sun Solaris, IBM AIX.

Databases: Oracle11g/10g/9i, SQL Server 2000, DB2, MySQL, MS-Access, Sybase

Development Languages/Tools: C, CPP, Java, J2SE/JSE, JDK 1.6/1.5/1.4, J2EE/JEE, J2EE 1.4/1.3, ASP 3.0, ASP.NET, VB 6.0, VB.NET, C#, ASP Web Forms, XML, HTML 4.0, DHTML, CSS, SQL, VB, VBA,VB Script, Java Script, Groovy 1.8/1.7, XML, Web Services(SOAP and RESTful ), Eclipse, Soap and Restful Web Services, SOAP UI 4.0/3.X,, TCP Monitor, Apache Axis 2, IBM WSAD 5.1.2, IBM RAD 7.5/7.0

Servers: IBM WebSphere Application Server, WebLogic Server,Tomcat and IIS Server

Software Tools: Jing, Snagit, Rational Rose, MS Front Page, Dreamweaver, MS Project

Configuration Management Tool: SVN, CVS, PVCS, Rational UCM and IBM Rational ClearCase

Testing Tools: QTP 10.x/ 9.5/9.0/8.0, Selenium Server 2.x, Selenium IDE 1.3, SoapUI Pro 4.x, Data warehousing Testing, ETL Testing, Mobile Application Testing, JUnit.

Defect Tracking & Management Tools: JIRA, Test Directory 7.6/5.0, Quality Center 10.0/9.x, IBM Clear Quest, Test Manager, Bugzilla 3.6.6/3.4, SharePoint, Site Scope.

Applications: MS-Word, MS-Excel, MS-Power Point

Data Ware House / Others: Business Objects andCrystal Report

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Coordination with other teams (Dev, Systems) for closure of bug.
• Perform the development of common test data, scenarios, and scripts for the application.
• Technical architecture components of an SAP Work Management - EAM / PM / PS solution integrated ABB Service Suite at an Electric & Gas Utility.
• Gathered business process requirements and utilize Salesforce functionality to automate and achieve those objectives.
• Involved in preparing and execution of Functional/Regression Test cases based on SRS/FS (Functional Specification about particular feature)/Change request Specification
• Accounts Management - Account Creation process ( SAP - SFDC intergration), Account Update process, Account Delete process
• Supported the extraction, transformation and load process (ETL) for a Data Warehouse from their legacy systems using Informatica.
• Analyzed application data using the SQL to identify the ETL processes.
• Design, customization and implementation of Salesforce.com solutions
• Manage data migrations/conversions from other data sources into Salesforce
• Responsible for Functional, Regression, UAT Testing.
• Review project plans, project cost estimation, budgeting and monitors project progress.
• Accountable for working with LIQ Business, Project Manager / Tech Lead to plan QA tasks, schedule, strategy, test effort estimation and prepare project test plan.
• Performed manual, ad-hoc, functional, integration, User Acceptance Testing (UAT) on the web-based application.
• Performed UAT regression testing after the defects were fixed.
• Performed (UAT) User Acceptance testing exclusively in an Agile environment.
• Work with other developers, designers, testers, and architects to make sure that the application will be tested to meet the project requirements.
• Performed functional, Integration, regression of the application on LINUX.
• Analyzed Business Requirements, use cases AGILE (SDLC) PROCESS, high level designing and detail technical design of JAVA application.
• As a part of QCOE team at UIL, I was responsible to gather requirements which included conducting review session to gain Functional, Navigational and Architectural understanding over Business requirements and software specifications.
• Became part of QCoE - And was key member in QCoE as part of transition for Merchandising area
• Responsible for all types of tests like Business Functionality, Load Testing, Documentation testing, User Acceptance Testing (UAT), browser compatibility testing, Integration testing and maintain technical design documentation in Oracle and Windows environments.
• Tested applications compatibility on different browser versions(IE,Firefox, Safari and Chrome) across multiple platforms (Windows, Linux, Mac OS)
• Involved in Design and development of SQL Programs, procedures, UNIX shell scripts to track status and data files on real time basis.
• Give training/Seminars to the new joined in the team.
• Quality Center: Reporting and Analysis. Creating Report Templates and generating various reports for requirements coverage, Test Assets, etc.
• Preparation of various reports for the team like Daily status report for client, Resource tracking sheet, Monthly Client engagement reports.
• Involved in Preparation of Resource Tracking Sheet, Weekly Status Report and Traceability Report.
• Test documentation, participated in defining quality requirements, development of quality assurance standards, documented and analyzed software defects by using Clarify and HPQC bug tracking systems.
• Involved in Requirements meeting, created Test Cases, Test Plan document and have them reviewed with Leads.
• Involved in retesting the fixed defects and keep track of defects through defect life cycle.
• Designed Test Plans for Projects and work with Project Teams to obtain approval.
• Testing in UAT and SIT environments.
• Handle offshore resources and provide them daily tasks.
• Regularly followed up with thedevelopment teamto discuss thedefectsidentified during Testing.
• Involved withTest Coverage MetricsandDefect metricssuch as Defect Density, Delivered Defect Density, Defects by Severity, Number of Defects, and Defects per build, Defect Fix Rate, Test Case Utility, Test Effort and various other measurements.
• Interact withend usersand investigate issues related to the QA.
• Coordinateduser acceptancetesting with final users. Prepared end userdocumentationfor the new system.
• UsedQuality Centerto store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Participated instatus meetingstoreport issues. Communicated with developers through all phases of testing to prioritize bug resolution usingQuality Center

Confidential

QA Lead

Responsibilities:

• Creating Requirements document, Test plan and Test strategies.
• Performed functional, Integration, regression of the application on LINUX.
• Involved in utilizing ACH Network for batch-oriented electronic funds transfer in Credit card services.
• Worked on 3270 mainframe applications and Web Applications those are critical to Wells Fargo Business for Credit Card Services from project and Regression stand point.
• Responsible for managing the Functional Testing and Automation effort within CSCL-Credit Card Services.
• Worked with several projects such as Contactless Credit Card, Custom Photo Card, Stored Value Card, Spring Re-pricing as part of Credit Card Services release schedule.
• Creating Test Scripts based on the Business Requirements Specification documents in HP Quality Center.
• Involved in ETL process testing using Informatica ETL tool.
• Review message specification, instrument data documents for Market Data, Trading and Market Operations per iteration.
• Interact with trading, market operations and metrics streams to resolve day-to-day issues.
• Supported the extraction, transformation and load process (ETL) for a Data Warehouse from their legacy systems using Informatica.
• Analyzed application data using the SQL to identify the ETL processes.
• Involved in integration testing between PeopleSoft HCM and third party Kronos application.
• Tested real time integration and transaction updates using integration broker for adding applicants from third party external site to PeopleSoft application.
• Extensively worked on Mapping Variables, Mapping Parameters, Workflow Variables and Session Parameters to extract only the additional data added during that period.
• Involved in writing SQL statements to create test data for test cases and data validation tests to extract data from the tables.
• Interact with various Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
• Executing Test Cases in QC and logging defects.
• Prepare documentations like Testing Progress, Test coverage and providing status to Project Manager.
• Helping the Business team in carrying out the User Acceptance Testing.
• Migration of Service Cloud data into Optum Insight SalesForce using Data Loader.
• Create new SSIS packages to ETL data from Salesforce to SQL Server and vice versa.
• Eliminate and merge duplicate Accounts and Contacts in legacy Onyx and SalesForce.
• Periodic data load into various Configuration only and Developer Sandboxes after refreshes, using SSIS.
• Provided support as a Salesforce.com administrator to 200+ users.
• Analyze Salesforce system usage and data storage patterns to improve efficiency
• Gathered business process requirements and utilize Salesforce functionality to automate and achieve those objectives

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox, Data Loader, Oracle, Windows XP.

Confidential

QA Lead

Responsibilities:

• Analyzed system requirements for preparing test cases
• Involved in preparation of test scenarios and test cases
• Creation and Execution of Test cases for functionality
• Performed regression testing of application
• Tested a number of complex ETL mappings, mapplets and reusable transformations for daily data loads.
• Worked with ETL group for understating mappings for dimensions and facts.
• Developed SQL scripts for verification of data at extraction phase to ensure, transformation phase and loading phase of the data to ensure correctness of the data and also verifying the ETL mapping rules.
• Wrote data conversion and data migration scripts for ETL process.
• Created ETL execution scripts for automating jobs.
• Creating test cases for ETL mappings and design documents for production support.
• Creating Structure for Test Plan and moving test case from one quality center database to another
• Excellent in Requirement analysis, Testing strategies, Testing Approach, Manual testing
• Methodologies, Test case writing, Test data preparation, Reporting, Test management,
• Defect management and in concepts of end-to-end project execution.
• Requirement Analysis and updating Use cases.
• Creation and Execution of Test cases for functionality.
• Data validation testing using MS-SQL Server 2008.
• Investigation of bugs, tracking and get closure on them
• Coordination with other teams (Dev, Systems) for closure of bug
• Give training/Seminars to the new joined in the team.
• Quality Center: Reporting and Analysis. Creating Report Templates and generating various reports for requirements coverage, Test Assets, etc.
• Preparation of various reports for the team like Daily status report for client, Resource tracking sheet, Monthly Client engagement reports.
• Involved in Preparation of Resource Tracking Sheet, Weekly Status Report and Traceability Report.
• Test documentation, participated in defining quality requirements, development of quality assurance standards, documented and analyzed software defects by using Clarify and HPQC bug tracking systems.
• Involved in Requirements meeting, created Test Cases, Test Plan document and have them reviewed with Leads.
• Involved in retesting the fixed defects and keep track of defects through defect life cycle.
• Designed Test Plans for Projects and work with Project Teams to obtain approval.
• Testing in UAT and SIT environments
• Handle offshore resources and provide them daily tasks

Environment: /Tools: ALM 11.5, Oracle OSM, Siebel CRM, Microsoft Office Suite, MS-SQL Server 2008

Confidential

QA Lead

Responsibilities:

• Responsible for UI, Functional, Web Services, cross browser, Automation, ETL, Reports Testing of Web, distributed, SOA, Reporting, legacy, J2EE applications.
• Developed ETL test scripts based on technical specifications/Data design documents and Source to Target mappings.
• Manual and automated testing of Portfolio Trading application.
• Involved in utilizing ACH Network for batch-oriented electronic funds transfer in Credit card services.
• Responsible for managing and deploying code on Portfolio trading - EOM and TORRO QA environment.
• Extensively interacted with developers, business& management teams to understand the OPM project business requirements and ETL design document specifications.
• Tested a number of complex ETL mappings, mapplets and reusable transformations for daily data loads.
• Creating test cases for ETL mappings and design documents for production support.
• Performed Data Analysis and developed Data Mapping documents for ETL (SSIS) projects.
• Involved in testing changes to PeopleSoft benefits system - incorporating new benefit plans, different benefit types, vendor changes and enrolling employees to new plans for test setup to make sure all the way through to the payroll deduction from beginning to end.
• Develop test plans based on test strategy. Created and executed test cases based on test strategy and test plans based on ETL mapping document.
• Performed Manual/Functional Testing of Deposit, Vouchers, and Check Processing in online and offline mode.
• Written user-defined functions and generated Test Matrix
• Set up and integrate Salesforce.com for company with divisions in 3 Locations and provide routine maintenance.
• Gather detailed requirements by performing document analysis, conference calls, business process descriptions, and use cases to customize Salesforce.com and integrate new applications to meet the needs of end users.
• Efficiently and effectively work on projects for Salesforce.com, providing timely, detailed solutions, helping to streamline business processes.
• Support end-users to encourage effective use of all CRM systems.
• Implementation and system administration of Salesforce.com and provide routine maintenance.
• Analyse clients’ current software to determine appropriate strategy and timeline for transfer to Salesforce.com platform.
• Design, customization and implementation of Salesforce.com solutions.
• Manage data migrations/conversions from other data sources into Salesforce.
• Maintained central repository to determine the readiness of the application by combining Planning, Execution and Defect Tracking.
• Worked on Selenium IDE to Automate Testing of Web Application, developed test scripts which includes sequence of commands to be executed
• Used SOAP UI, WebLogic ANT task to test Web Services running on WebLogic Server.
• Importing requirements, create test cases, validate requirements with test cases and generate reports using Quality Center
• Manage the testing process, schedule batch tests, log and track defects using Quality Center.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
• Participate in review meetings to resolve bug related issues with developers
• Involved in daily meeting with Team members to keep track of defects and provided update on Testing progress to the Team Lead.
• Created JUNIT TestCases, TestSuites using JUnit for Java Service Layer which was developed using Spring, Persistence layer using Hibernate.
• Developed and Executed JUnit Test Cases using Eclipse IDE.
• Developed SQL queries to test the data after executing transactions like deposit processing and check processing in batches.
• Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
• Participated in daily defect resolution status calls to discuss defects with vendors, project management and users.
• Worked on Testing of City for Citi Payment Web Application which uses Restful Web services, XML, DOM, JSON and AJAX features.
• Citi Market Place is an E-Commerce application which is used for online sales.
• Worked on E-Commerce applications for RadioShack and other clients, provided support in Requirements and Testing Phase of application.
• Worked on Testing of Restful Web Services for Citi Portal.
• Created training material for offshore team as well as trained the new hires on application and bringing them up to speed
• Worked in Automation of two modules using QTP. Developed VB Scripts in QTP which was used later to Automate Check and Deposit processing modules.
• Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages
• Performed Back end Testing-using SQL queries, generating reports to ensure data integrity and validate the inserted and updated data.
• Worked on UNIX environment in Test and UAT environment.
• Worked during weekend during Production Implementation to perform Sanity Test, Shakeout testing by doing testing in production environment during User Shakeout process.

Environment: Quick Test Pro 9.2, Mercury Quality Center 9.0, Java, JDK 1.6, Groovy 1.8/1.7, J2EE, WebLogic Application Server 10.3, SOAPUI 4.0, JSP 2, Restful and SOAP, ASP.NET, C#, MS Web Forms, Web Services, XML, XML, Schema, XSD, WSDL, Oracle 11g/10g, JUnit, Excel, SQL, Windows NT, UNIX, Sun Solaris, Putty.

Confidential, Moon Township, PA

QA Tester

Responsibilities:

• Coordinated day-to-day changes, activities for testing, processes, and environment changes/impacts to the Release
• Involved in Requirements meeting, created Test Cases, Test Plan document and have them reviewed with Leads.
• Performed functional testing of application by executing Test Steps from Test Cases. Provided update to Team Lead about the daily Testing activity progress.
• Developed Scripts using VB Script language for Automating Testing Activity in QTP
• Responsible for creating Test Cases in Quality Center and execution of the same for assigned modules.
• Created defects to keep track of issues or software bugs which breaks the functionality or doesn’t meet the requirements.
• Involved in retesting the fixed defects and keep track of defects through defect life cycle.
• Defined the test execution and defect reporting needs; determine frequency and communication of these reports.
• Involved in Automation of Web Application using QTP.
• Used Apache Axis utility to generate client for Web Services, executed Web Services using Eclipse Java IDE and SOAP UI.
• Escalated testing issues, risks, dependencies, resources constraints to the Testing Enablement Team leadership.
• Developed Test Cases for Application using JUnit Framework using Eclipse IDE.
• Responsible for developing JUnit TestCase Classes, Test Suite in Integration environment.
• Involved in SOAP and Restful web services using SOAP UI, axis client.
• Developed Groovy scripts to test Report application output.
• Responsible for developing Scripts using Groovy 1.7.
• Facilitate/Assist with daily/weekly meetings held by Testing Enablement to discuss status of testing and calendar activities.
• Understand the application by following HL7 and CDA standards.
• Create and sent mass mailing to Testing community with linked materials
• Attend testing meeting of key projects (as needed/appropriate).
• Provide in-depth analysis of test execution metrics and communicate with project teams to understand changes, impacts, discrepancies
• Validate and approve entry/exit criteria forms for System Integration and User Acceptance Testing
• Facilitate the Testing Kick-Off Meetings, and prepare the PowerPoint presentation/Live meeting materials
• Responsible for keeping Planview and Share Point sites up-to-date
• Proactively identify and report on defects, issues and dependencies for the project
• Provide a Go/No Go Decision from a testing prospective for all projects

Environment: Java, J2EE, XML Web Services, Apache Axis, HP Quality Center 9.0, QTP, SOAP UI 3.x, Axis 2.0, Web logic Application Server 9.0, HTML, XSD, ASP, .NET, IIS, WSDL, JUnit, Web Services, Groovy 1.7, MS SQL Server 2008, Mozilla Firefox 3.4, Unix, Windows XP.