PROFESSIONAL SUMMARY

• Experienced and dedicated QA Analyst/Tester with 20+ years in web - based and client/server projects within multiple industries and system platforms. Sincere work ethic with a deep customer focus on high quality products who responds proactively to adjusting timelines and project resources. Valued contributor and communicator with the utmost respect to a diverse team environment. Particular strengths in:
• Agile/Waterfall MethodologiesOnshore/offshore team coordination
• Production issue resolutionApplication research and troubleshooting
• Risk analysis and prioritizationTechnical adaptability

TECHNICAL SKILLS

• HP/ALM, TFS, MTM, SharePoint, Target Process, Visio, IE/Chrome/Firefox
• SQL queries, SQL Developer, MS SQL Server, Oracle/Toad, XML, Data Warehouse, Web Services, EDI
• Windows, Mainframe, UNIX, Web & Client/Server applications

PROFESSIONAL EXPERIENCE

Confidential, Arlington, TX

QA Analyst

Responsibilities:

• Performed data validation from ETL loads to data warehouse tables for 3 major product initiatives.
• Developed SQL queries, validated XML files, source to target data transfers, assisting data architects and ETL developers.
• Proficient with HP/ALM for defect tracking and creating functional/system test cases from business/technical requirements and ETL specs.
• QA planning, authoring test cases, test execution, defect reporting, and management status reports for large enterprise conversion project.
• Validated new business interfaces, data mappings, XML file formatting, third-party vendor files.
• Collaborate directly with business analysts, data architects, ETL developers, and business users.
• Prevented costly production defects with proven exploratory test methods.
• QA tools included: HP/ALM, SQL Developer, Notepad++.

Confidential, Fort Worth, TX

QA Analyst

Responsibilities:

• Agile development environment with aggressive 3 week cadence timelines.
• Responsible for test estimates, test case creation/execution, QA metrics reporting, QA governance standards, SharePoint project tracking.
• Created SQL queries, executing stored procedures, backend data validation, functional GUI testing.
• Trained/mentored junior testers and offshore teams.
• QA tools included: TFS, MTM, SQL Developer, Visio, SharePoint.
• Responsible for extensive business analysis and quality assurance in a C# and web based product platform for a leading mortgage default/bankruptcy company.
• Performed BA and QA tasks for new system design, including in-depth business analysis sessions with business leaders, creating detailed business requirements with end users, Visio diagrams, system and regression test planning and execution, intermediate SQL query creation and database validation, and planning/overseeing user acceptance testing.
• Performed comprehensive, end to end detailed QA functions in a manual testing mainframe environment for a leading insurance company.
• Comprehensive review of business requirements and technical designs to create master test plans, detailed test cases, defect tracking/reporting, test execution reports, and QA risk assessments in a mainframe platform.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Engaged in business requirements analysis, documentation reviews, test case review/modifications, test execution, and defect tool entries during functional, system integration, regression test, and user acceptance test phases.
• Testing responsibilities included verification of third-party interface applications, Oracle table and data verifications via SQL queries, and accessing vendor applications to create test data to meet test case conditions.
• Provide detailed requirements analysis, test planning, test execution, and defect reporting during system integration and regression test phases for patient and billing/collections healthcare applications.
• Achieved expected test results by providing detailed analysis, planning, and execution during system and regression test phases for an internet-based National Yellow Page Sales application for a multi-billion dollar telecommunications company.
• Product platform and QA test environment included mainframe/Unix commands, GUI server-based applications, and SQL Server database queries.

Confidential,Irving, TX

QA Analyst

Responsibilities:

• Improved quality of test functions and minimized redundancy and costs by designing and developing reusable detailed test plans and cases.
• Met expected business and customer requirements through analysis, planning, and execution in all test phases on multi-tiered and internet-based software projects for several logistics and transportation companies.
• Coordinated 2-4 member project teams on small to medium-scale mainframe and web application projects. Test execution involved UNIX command line entries, Oracle backend validation, SeeBeyond integration platform, and EDI file structure analysis.
• Developed initial QA testing methodology, including test strategy, test plan creation, defect reporting, and test case execution for internet startup company.
• Contributed strong analysis and problem solving to client development team for hospitality product that decreased production release schedule times.
• Consultant II/Test Analyst: Sabre Data Conversion
• Lead Test Analyst: Sabre Product Development
• Product Development Interface Analyst: Agency Data Systems
• Help Desk Analyst: Agency Data Systems