SUMMARY

• Over 14+ years of experience with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance Manual and Automation testing.
• Through knowledge of SDLC and QA Lifecycle development (Test Life Cycle).
• Extensively Involved in Web Services testing using ParaSoft SOA tool, and SOAP UI.
• Having through process knowledge in Agile/Scrum, XP, and Water fall methodologies.
• Given demonstrations to Business User, BAs, Developers, and System Architects during and after application development life cycle to confirm the acceptance criteria.
• Proficient in QA processes, test strategies and performing service, System, Functional, Integration, Regression, UAT, Database, and GUI testing.
• Tested web services and Data Migration testing using ParaSoft SOA testing tool (Service Oriented Architectures).
• Extensive experience in manual and automated testing with ParaSoft SOA tool, WinRunner, QTP, Test Director, Quality Center, ALM, Rational Robot, and LoadRunner, Telerik Testing studio tools.
• Extensive experience with different types of testing modalities including White Box and Black Box testing on AS/400, Mainframe, Client Server, Web, Service Oriented Architecture, .NET Applications and SAP modules.
• Familiar with data migration of legacy systems into object oriented systems, SOA, net, C#, and in SAP ERP.
• Created and build functional and regression test environment for manual and automation test suits.
• Involved in the quality validation of PSIs (Production Support Issues) weekly deployments into QA and production environment.
• Proficient in writing test plans, test cases and created automated test scripts using Telerik testing tool, SOA ParaSoft tool, WinRunner, QTP, and UFT.
• Having some execution and test case creation experience using Selenium IDE, Selenium RC, and Selenium WebDriver, JUnit, Eclipse and preparation of automation test framework.
• Profound knowledge in tractability matrix.
• Used Selenium WebDriver for writing test scripts for regression test coverage.
• Involved in Defect Triaging, and participate in resolving defect Swarm discussions.
• Extensively used Test Director, Quality Center, ALM, Rational Clear Quest, Crystal reports as test management, and defect logging, and defect tracking tools.
• Created, and ran SQL queries to validate test data and update test metrics report for the business and leader ship.
• Extensively used Oracle SQL developer, TOAD, Query Analyzer and SQL server management studio in performing database testing and developed SQL queries for database verification and validation.
• Tested the applications developed in Mainframe, AS/400, OOPs, Web, .Net, and SAP environments.
• Performed SAP end to end & Integration testing for modules such as SD, MM, MDM, FICO and BI/BW modules.
• Validated the Pricing, Costing, Contract, Condition, and Agreements types created by VISTEX.
• Having through knowledge on ETL test process, and lifecycle.
• Validated source, and target data. As per requirement documents, verified data, count, duplicate, datatype, and normalization methods in ETL testing.
• Tested IRV workflow and Created test cases, compared and validated data in custom CTP UI.
• Validated whether mapping is configured correctly and per requirement doc.
• Used Ultra Edit text editor to validate claim information obtained from different source systems.
• Used Putty editor and ran scripts to convert DAT files into excel.
• Extensively used Informatica to load huge DAT files in Oracle database.
• Verified errors in log files and used LINUX commands.
• Used FileZilla repository to move files from shared location to Unix and Vice Versa.
• Used UltraEdit to file loading and converting from DAT files into excel.
• Having little knowledge in programming languages C, VB, C++, JAVA, and ASP.NET.
• Strong team dynamics, worked with BAs, PMs, Developers, and Business Users.
• Closely worked with SMEs to gather requirements, and created test plan, test scenarios and test cases.
• Profound insight to determine priorities, schedule work and meet critical deadlines within budgetary guidelines.
• Strong analytical, troubleshooting and communication skills.
• Extensive knowledge in Rational Unified Process (RUP).
• Coordinated with Business Users & Stakeholders in creating test cases and executing them while
• Performing UAT.

PROFESSIONAL EXPERIENCE

Confidential

Lead and Test Analyst

Responsibilities:

• The bills will be processed at MDMS data base and dispatched to consumers via mail, paperless and other electronic media ways.
• MDMS is integrated with Removal of old meters, Installation of new RF meters. This includes Domestic, Industrial, commercial, government establishments. Validated old meter data and billing information.
• Tested new meters using MAM application to see whether L&G manufactured RF meter as per standards of Confidential .
• Project II: Confidential has developed a web application called Internal Desktop to facilitates its user to verify and help callers (customers) to resolve their issues at one place. Integrated IVR and CTP custom web application. Created test cases, validated workflow such as customer information, start date, end date, change address, outage information in the area etc.
• Responsibilities:
• Participated in business meeting to gather functional requirements.
• Created test cases in excel and loaded them into ALM.
• Tested MAM application as per business requirements.
• Converted .DAT files using PUTTY editor to excel and load them using Oracle database.
• Validated log files in PUTTY editor to verify actual error in the log files.
• Ran SQL Queries to update the Metrics reports for business use.
• Loaded excel files using Informatica into Oracle database.
• Automated .net MAM application using UFT for functional testing.
• Fast phase Agile methodology.
• Logged defects in ALM and TFS.
• Tested IVR call data and workflow in the CTP custom application.
• Verified whether IVR updating customer data in CTP application are not.
• Created manual test cases for Integration testing for IVR /CTP and Intelligent desktop.
• Tested incoming IVR calls that are routed to appropriate customer service agent or call center division.
• Exported Test Scripts using Java Selenium RC, in the Eclipse IDE and Modified the selenium scripts and executed. Prepared Automation test framework.
• Created Automation test framework using Selenium WebDriver using Hybrid Framework.
• Automated Web application test cases using UFT.
• Extensively used UFT to automated regression test cases.
• Retested the bugs after fixing them and updated the defect status.
• Perfumed end to end testing the process of removing old meters, and installation process of new RF meters.
• Tested complete billing cycle of new meter whether it’s working as per rules.
• Organized meeting to update the testing and project status to manager and Project manager.
• Loaded .DAT files using Oracle loader.
• Validated access, read, write, delete privileges for users in Intelligent Desktop application using IAM.
• Executed LINUX scripts to convert .DAT files to Excel to load them in Oracle Database using Informatica.
• Used Java as client library for Selenium and WebDriver to design and developed Automation test Framework using Junit.
• Involved in Functional, System, Integration, Regression, Smoke, and UAT testing.
• Tested Consumer’s data in legacy and compared it with new MDMS system.
• Used Ultra Edit tool to load, convert DAT files to excel.
• Used FileZilla to move files from local to share location.
• Logged defects in ALM and TFS.

Environment: Identity Access Management (IAM), MS .Net, Java, JUnit, Oracle Developer 12.X version, LINUX, Putty editor, Ultra Edit, FileZilla, ALM, IVR, UFT 12.52, WebSphere, WebLogic, ALM, UFT, Informatica, SharePoint, MS Office, Selenium.

Confidential

Test Lead Data Conversion Quality Engineer

Responsibilities:

• Participated in Scrum stand up meetings every day and gave updates on the day to day QA testing.
• Gathered requirements Business Analysts and Business users and created test strategy.
• Created test cases based on the story doc and scope of the document.
• Performed servicing tested using SOAPUI and ParaSoft SOA testing tool.
• Created automated test scripts using SOA tool and executed through the iteration and new implementation changes.
• Tested ETL applications and ETL process using Informatica data warehouse tool.
• Validated the Credit Card / Debit Card messaging / transactions on Tandem server.
• Verified and compared migrated data from legacy and new system.
• Using Oracle SQL developer, queried Legacy, and new system to verify that data.
• Automated the regression and smoke test suite using JSON Assertor, JSON DATA Bank.
• Conducted Regression, and Smoke testing when code moved from one platform to the other.
• Reported test result summary to the team.
• Agile methodology software process development.
• Recorded and playback test in Fire fox using Selenium IDE.
• Created Automation test framework using Selenium WebDriver using Hybrid Framework.
• Used Firebug tool to identify the object Ids, Names, XPath, and Links in the application.
• Exported Test Scripts using Java Selenium RC, in the Eclipse IDE and Modified the selenium scripts and executed. Prepared Automation test framework.
• Created test cases in ALM Testing module, and created regression test suite for future releases and testing.
• Developed smoke, and regression test scripts using UFT 12.5 version.
• Added Annotations to the tests using Selenium.
• Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in Browser.
• Ran tests by using selenium remote control in all browsers to check the browser performance.
• Suggested and given inputs during retrospective meeting during planning and Iteration start day.
• Conducts project development demos bi - weekly to the business users and stakeholders through teleconference.
• Document and updated business rules that were missed during requirement gathering.
• Opened bugs in ALM (application lifecycle management 11.x) and assigned to concern developer.
• Verified service failure error messages in TOM CAT, and Cathalina log files to narrow down the cause of the issue, and reported to developers to fix it.
• Extensively used JIRA to track status of stories, bug tracking, and for AGILE project management’s purposes.
• Used SharePoint to verify Functional, and business documents.
• Involved in UAT, and Production testing.

Environment: SOA ParaSoft tool, SOAP UI, Selenium, ALM, UFT, Eclipse, ALM, SharePoint, Catalina, Tomcat 7.0, Java, TOAD, Oracle SQL Developer, IBM WebSphere, Informatica, Tandem, OAuth2, XML, REST, SOAP, WSDL, XSD, GIT, JUnit, Agile methodology, Jenkins, IBM U-Deploy, Splunk, Git Bash, and JIRA, Selenium WebDriver.

Confidential

Sr. Quality Analyst (Lead)

Responsibilities:

• Develop, and implement automation framework for Regression testing using Telerik Test Studio automation tool.
• Extensively used Microsoft TFS to track User Stories, Defects, and as defect management tool.
• Tested Silverlight application to test Insurance Quote data migration and access layer using SQL Server.
• Gather functional and business requirements from the client and developed test plan, and test cases.
• Working with offshore members and assigning day to day activities.
• Verified and tested IVR call data of the customer in the UI.
• Updated daily testing status of IVR team in stand up.
• Validated IVR calls that are routed correctly to appropriate insurance agent.
• Tested and verified user interrace data and IVR call data that was recorded in earlier.
• Logged IVR related defects in TFS and assigned to appropriate developer.
• Worked with DB developers to created, modified, tested, and troubleshoot SQL Server Reporting Services (SSIS) reports.
• Performed ETL testing using MS SSIS, and SSRS.
• Created troubleshoot, and modify stored procedures used as data sets.
• Setup daily meetings with offshore / onsite team members for issue resolution
• Interface with the Offshore Team and knowledge transition the requirements.
• Task Allocation.
• Worked with MTM tool to store test plans and results on Team Foundation Server (TFS) and shared with other team members.
• Used Microsoft Test Manager to record actions, screenshots, trace logs and other diagnostic data.
• Managed QA Testers for multiple projects through SIT, Regression, End to End, and UAT testing.
• Lead Daily Defect calls, Test Plan Peer Reviews, QA/DEV Unit Testing, Production Validation, and Project Planning & Scheduling.
• Manage test plans for manual and automated system tests using Microsoft Test Management.
• Programmed, VB scripts for the application functionality using TELERIK automation tool.
• Conducted demonstrations to end users to explain the software application functionality.
• Coding customized wrappers around UI controls, C# functions, and C# methods while sourcing data Through XML schema-based data parameterized files and feature files.
• Extensively used SQL statements to fetch the data to verify and validate as per business requirements.
• Participate in daily stand-ups, Sprint planning, Retrospectives, and Tech reviews with developers, and BAs.
• Conducts project development demos bi-weekly (each iteration end) to the business users and stakeholders through teleconference.
• Agile methodology software process development.
• Developed and deployed the code in various environments in every Sprint.
• Deployed SQL, ETL, and SSIS code to various environments and test needs.
• Create automation test scenarios, and execute test scenarios for the application enhancements, releases, regression and Load and performance testing of the software application.
• Involved and developed test automation engineering for a rewrite project aimed at developing a software system to replace a legacy system.
• Maintain current knowledge of automated software testing tools and standards.
• Environment: .Net, Java, C#, MS Visual Studios, TFS, MTM, SSIS, SSRS, Oracle 10i, Web Sphere, Telerik Test Studio Automation, SharePoint SQL Server Management studio 2010, HTML5, Silverlight, and TOAD.

Confidential

Sr. Quality Lead Analyst

Responsibilities:

• Attended walkthroughs to understand the business requirements with BAs, Business Users, developers, and other team members.
• Managed and Mentored Testing Team for all testing activities.
• Extensively coordinated with Business Users, Developers and BA throughout the project.
• Initiated and Coordinated daily status meetings and review meetings with On Site and Off-shore teams.
• Tested the ETL applications and ETL Process using Informatica.
• Created Test scripts for verifying the Informatica process as part of the Enterprise Data Warehouse.
• Created test cases in Test Director and Quality Center for UAT, and Regression testing.
• Queried database using TOAD and Aqua data studio to validate the critical information of the medical claims.
• Verified & validated the provider, member, and policy information.
• Tested the Data warehouse (ETL) applications using ETL tool Informatica.
• Used the Informatica to schedule jobs, testing and debugging its components and monitoring of results
• Validated EOB (Explanation of Benefits) and 835 data using Ultra Edit text editor, and master data in Oracle Financials (ERP).
• Validated the claim payment information between UnitedHealth care, provider, and members.
• Opened defects in QC/Test Director and provided defect report to QA team and stakeholders.
• Reviewed and Validated the Change Control (CRs) according to the business specifications.
• Updated test cases for new change requests for execution.
• Updated the project status to the business users, and to QA team.
• Coordinated with the offshore team to provide business and functional requirements to create the test cases for system testing.
• Extensively used MS SharePoint to create and review and upload business requirements, test plans, and use cases documents.
• Queried the QA and UAT database using TOAD to validate claim data on medical claims (EOBs)
• Agile software development methodology used in the project.
• Retested the fixed defects and closed when the system is up and running as per business specifications.
• Created test cases in excel sheet, and uploaded them to Quality Center.

Environment: Java, Mainframes, Oracle Financials, Oracle 9i, Ultra Edit, MS SharePoint, TOAD, ETL, Aqua Data Studio 8.0, Quality Center 9.5, QTP, Microsoft office 2007, UNIX, Informatica, Windows XP Pro, MS Access.

Confidential

Sr. QA Manual & Automation

Responsibilities:

• Participated in the business meetings to understand the business flow, and functional specifications.
• Interacted with the business users, business analyst, and developers to understanding the business process to create the estimates for testing, test planning, and creation of test cases.
• Created the test plan document, and sign off documents.
• Followed agile methodology in software life cycle development and implementation of SAP.
• Validated the transactional data in the sales order in the legacy systems (Java, ASP.Net applications) and cross checked the same data (migrated data) populated in relevant fields and SAP modules and Oracle database.
• Validated high priority data manually in Legacy systems and SAP ECC once the migration is completed successfully.
• Harmonized and cleansed the business rules for better approach in creating the test scripts and validate the same in front end screens and databases.
• Validated the data in the staging area before system released to the production environment.
• Modified existing scripts created in WinRunner (TSL) for legacy systems.
• Created test cases manually and automated some scripts using QTP for regression and functional testing for SAP modules.
• Created the script using QTP to capture the transaction data from the SAP modules and exported to data sheet in excel format to compare cross check with the legacy system data.
• Created and executed the test cases for VISTEX module to validate the pricing, conditions and Contract agreements.
• Validated the currency conversion and ensured the regulatory accounting compliance.
• Coordinated with business users to validate UAT and provided screen shots of SAP modules to look for expected and actual values.
• Migrated the test cases created in Excel sheet into Quality Center.
• Logged the defects in Quality Center and assigned to appropriate developers and function analyst (SAP).
• Queried the DBs using Query Analyzer and TOAD.
• Validate the data migration from Legacy system to SAP tables.
• Validated the data from SAP ECC to SAP BI/BW reporting module (Data Warehouse).
• Created macros, pivot tables to compare source data from the legacy systems with migrated data in SAP.
• Performed System, Functional, Integration and Regression testing.
• Supported the post deployment and production issues and validated the broken functionalities raised during the integration with other modules.
• Verified financial information of Vendors, and business partners in PepopleSoft ERP, and Compared and validated it in SAP modules, and GUI.
• Updated the status of the testing to the reporting manager and team members.

Environment: SAP ECC (Modules used SD, MDM, FI / CO, BI, BW, MM), PepoleSoft, Java, ASP.Net, VB.Net, QTP 9.2, Quality Center, WinRunner8.2, VISTEX, Informatica, Triple Point Commodity XL, Trillium, TOAD, Oracle, MS SQL, Windows XP, UNIX, MS Office 2007.

Confidential

QA Analyst Manual & Automation

Responsibilities:

• Gathered requirements and business rules from BAs, Business Users to create test scripts in QTP.
• Interacting with developers to know process & data flow from Mainframes to .NET application APVANTAGE.
• Analyzed the business rules and functional specifications to creating test plan, test scripts using QTP.
• Provided updates of the project status to QA manager and PM and met the project deadlines on time.
• Used Quality Center as well as Compuware QA Director as test & defect managing tools.
• Manually validated some of the test cases in the Mainframe using Terminal Emulator and Hummingbird.
• Maintained and logged the mainframe defects in Crystal Reports.
• Queried the database using TOAD and checked successful transaction of the policy data.
• Created test steps to create a policy in the mainframe application manually and automated using QTP once the system was stabilized.
• Created the end to end test scripts using QTP data driven framework for .Net and VB applications.
• Managed and logged defects using internal defect tracking tool ITA and Quality Center.
• Retested the application once the defects and bugs are fixed by the development team.

Environment: QTP, Quality Center, Compuware QA Director, Crystal Reports, Mainframe, Terminal Emulator, Hummingbird, CICS, .Net, Java, COBOL, ITA (Internal bug tracking tool), Windows-XP Pro, MS Office.

Confidential

QA Test Lead/Analyst Manual & Automation

Responsibilities:

• Gather business requirements and specifications to create project test plan and project estimates.
• Designed and developed test cases and test scripts for complete end-to-end testing for the system.
• Given overall QA Estimates to the Project Managers and the Business.
• Documented test cases corresponding to business rules and other operating condition in Quality Center.
• Used Certify tool to document critical business process and tested the platforms and applications according to the business requirements.
• Used Rational Clear Quest as defect management tools to log the bugs and defects.
• Extensively performed manual and automation testing process to ensure the quality of the software.
• Performed Functional, Integration, Smoke, and Regression.
• Worked on Production Support Issues.
• Performed positive and negative testing of the application to identify bugs after fixing of errors in each subsequent build during the process of development.
• Performed backend testing and Queried database(s) using TOAD Tool, Query Analyzer, and SQL Server Management Studio.
• Interacted closely with BA, Business Users in gathering and analyzing the business requirements, functional specifications.
• Complete understanding of Software development lifecycle process (SDLC).
• Closely worked with Developers, DBAs and Project Manager.
• Worked with business users and provided data to do the UAT.
• Informed about the status report and the demanding deadlines, and deliverable of the project to the team.
• Participated in mapping traceability matrix between the requirements and test cases.
• Performing queries on the Database using SQL commands to check successful transaction and to create particular test cases.
• Used T-SQL programming in building the stored procedures and Scripts for executing SQL queries.
• Analyzing and checking all test plans and test cases, documenting the rest failures and provide the bug report to the developers and the team through Rational Clear Quest.
• Updated and created new WinRunner8.0 scripts for the existing and new projects.
• Created, shared, and maintained the project details, estimates, and documents with CMMI standards.
• Involved in creating and executing automated scripts using QTP.

Environment: ASP.Net, PeopleSoft, Informatica, Quality Center9.2, Scrum Methodology, QTP9.5, WinRunner8.0, Load Runner, SAP R3 BW, FICO, CMS(Interwoven), DB2, SQL Server2005, T-SQL, Oracle9i, Rational Clear Quest, Active Directory, Rational RequisitePro, Rational Clear Case, ID3, BizTalk, WorkSoft Certify Tool, AS400, Java, JCL, COBOL, OS400, SQL400, i-Series Navigator, Tibco/MQ Series, BizTalk, JWalk, Windows XP.

Confidential, NY

QA Analyst/Systems Analyst

Responsibilities:

• Defined manual test criteria, project schedules, and base lined the Test Plan through project meetings & walkthroughs.
• Documented test requirements, artifacts, test database, and scripts for each successive release.
• Developed test strategy, test plan, test cases for complete end-to-end testing for the system.
• Knowledge of SDLC and QA Life cycle.
• Tested system on C++ interface and performed extensive backend testing (DB2 & Oracle).
• Involved in creating and executing automated scripts using QTP.
• Extensively performed manual testing process to ensure the quality of the software.
• Performed positive and negative testing of the application to identify bugs after fixing of errors in each subsequent build during the process of development.
• Verified enhancements, Customer support modules, tested custom products for integration testing used Mercury interactive tools to measure and optimize the end-to-end business process to meet service level agreements and business goals.
• Conducted system and regression testing on different Hardware and software profiles.
• Executed test scripts, co-coordinated and conducted system & UAT testing.
• Tested data dependent transactions to verify processes adhere to code changes.

Environment: COBOL, Java, C++, DB2, Oracle9i, Agile (Extreme Programming -XP), HTML, Windows XP, QTP 6.2 & Quality Center 8.0, TIBCO, UNIX, J Unit and WSLD, XML.