SUMMARY

• Seeking a position utilizing skills and abilities in the software QA or Validation process.
• Desire the opportunity to contribute to organization’s goal
• Continued professional and personal growth. Hopeful in acquiring a full time, regular employee position with the possibility of advancement.
• General knowledge of: QTP, SOAP UI, Selenium, Soasta
• Strong knowledge of Quality Assurance, Functional Testing, Team Lead, Agile, SCRUM, Waterfall
• Detailed knowledge of Server/Client and Web based application testing including database and middleware
• Good knowledge of SQL Query, SQL Server, Oracle, SQL Management Studio, Quality Center (ALM)
• Proven ability to interface easily with all ages and backgrounds, ability to work in a team setting

TECHNICAL SKILLS

• Quality Center
• SQL
• Functional Testing
• Visual Studio TFS
• Regression Testing
• UFT
• Oracle/SQL Server
• Web - Based Testing
• SOAP UI

PROFESSIONAL EXPERIENCE

Confidential, Knoxville, TN

Software QA Analyst III/Team Lead

Responsibilities:

• Wrote and ran hundreds of test cases for applications both in Financials and MAMS independently both manual and automated adhering to SOX (Sarbanes Oxley)
• Created Test cases, Test Estimates, Test Plans, Test Reports and VOE (Verifiable Objective Evidence) documentation
• Worked in Quality Center, QTP to develop and run automated test scripts for five applications written in various programing languages
• Utilized SOAP UI for web services testing in several web based applications
• Created and implemented WIKI site for team knowledge transfer and repository
• Wrote first ever test cases that verify DB data via complex SQL scripts not implemented in any existing TC
• Attained intermediate to expert level knowledge for: SNidbit Still Image, Broadway, Affiliate Incentives, Security Manager, and iDam application as well as their respective data bases
• Managed multiple projects independently from requirements to final system test and deployment
• Lead of two departments, with seven employees reporting to me pertaining to nine application’s status, reviewed/corrected all Test Estimates, Test Plans, and Test Reports before circulation to stake holders
• Wrote weekly WAR (weekly activity report) for Director level personnel

Confidential, Morrisville, NC

Software QA Mgr

Responsibilities:

• Implemented previously non-existent QA process for 7 existing/new web based software products
• Wrote business/functional requirements for complete systems and presented proposals via Web-EX/Power Point
• Became Business Analyst for customers and technical staff bringing accountability to customer requirements
• Implemented bug/task tracking system in which all applications adopted for iteration planning/bug mgmt.
• Introduced and implemented SCRUM process to which our team of 8 adopted and developed by
• Implemented customer signoff prior to product development and ran 6 week scrums to fruition for product release
• Hands on test plan, test case, test matrix, business requirements, and functional requirements development
• Verified data integrity via complex SQL scripts
• Sought out, presented to management and implemented automation packages for each application, within budget for each development team
• Interviewed, hired, trained and managed senior level QA personal as well as reviewed for annual raises

Confidential Raleigh, NC

Sr. Software Test Lead

Responsibilities:

• Tested Web based Catalog/Part ordering (Ecommerce) system including inventory locator, and Mitchell1 data integration
• Wrote the test plan, and all test cases, recorded/reported issues and worked with developers to resolve
• Completed traceability matrix for business requirements to functional requirements to test cases
• Automated and performed Web Services testing utilizing SOAP for Performance and Load Testing
• Automated GUI testing via Quick Test Pro and verified via test data spreadsheet
• Sole QA resource for entire application for auto parts stores that tracked/sold hundreds of thousands of parts
• Worked closely with BA to ensure adherence to business needs and expectations

Confidential,RTP, NC

Software QA Team Lead

Responsibilities:

• Responsible for interviewing, hiring, training, and giving direction to all QA employees.
• Installed, administered, and maintained Borland Silk Central suite.
• Hands on: wrote all test plans and strategies, participated in writing test cases and test execution.
• Represented QA in all Director/Sponsor level meetings for global Accounting/Forecasting software rewrite.
• Performed both integration and performance testing, identified performance thresholds.
• Wrote and ran complex SQL queries against large Oracle database to ‘cleanse’ data and ensure conversion.

Confidential, Cary, NC

Software Quality Engineer/Lab Manager

Responsibilities:

• Responsible for two lab’s servers, clients, fresh OS installs, backups, network connectivity, troubleshooting & repair of severs/clients, ordering, scheduling, and setup up newly purchased systems & in house hardware.
• Installed and configured nearly daily builds of nurse call system that contained the ability to remotely monitor patient bed data, allowed hospital personnel telephony ability into rooms via wireless badges, cancel patient alerts, patient reminder capabilities, and staff locating via infrared remote receivers.
• Wrote test plans, use cases, validation scripts, SQL scripts against requirements for two complex commercial software applications, then revalidated as a merged system, to form one enterprise level application for hospitals. Validated over 1000 requirements during tenure.
• Ran validation scripts in adherence to 21 CFR Part 11, as well as automation using QA Run, QA Director.
• Found, debugged, reported, and verified issues with commercial applications via Rational Clear Quest.
• Software used daily: SQL Server 2005; Win2003 Srvr/Win2000 Srvr/Win2000 Pro/Win XP; Compuware QA Director, QA Run; Doors, Rational Clear Quest, Wireless Office, Vocera Server, Acronis.
• Development Technologies: .Net, J#, C#, Java, Clear Case, SQL Scripts, and Stored Procedures
• Participated in daily SCRUM meetings, conveyed status, blocks and target dates to managers and personnel.

Confidential, Raleigh, NC

Sr. Software Validation Lead

Responsibilities:

• Wrote all test plans, test cases, test reports, requirements, traceability matrix for 3 newly developed clinical applications for approval from Sr.Validation Manager, FDA, and Business Managers for Glaxo Smith Kline.
• Performed all testing, test results, bug write-ups, bug follow-up, and chaired all CCB(Change Control Board) meetings with developers and project manager for each of the two applications I was solely responsible
• Tested Web applications written in ASP.NET, VB.NET, JAVA, JAVA Beans, J2EE, Struts, and XML/HTML with an Oracle 9I database utilizing WebLogic web server
• Created automated test scripts utilizing Empirix e-Test Suite including e-Load for performance/load testing.
• Routinely worked nights and weekends to hit very aggressive target “to-production” dates
• Involved in retro validation testing for clinical trials, web based software and client/server applications
• Gathering/writing requirements, test cases, SOP’s and leading test team in validation of FDA regulated software. Responsible for delivering matrices, test results, following bug issues to fruition.
• Utilizing: WinRunner, TestDirector, VSS, Lotus Notes, SQL Server, query writing. LiveLink
• Worked with team of six testing in-house, web-based, insurance industry software containing millions of records which spanned over 20 terabytes of data.
• Wrote test plans/test cases and SQL test scripts for 3 very complex, client/server systems that interconnected, and served up web page access following Rational Unified Process (RUP).
• Created and maintained test case database with a GUI front end to streamline total test case management.
• Responsible for testing new development back-end system that interconnected with two legacy systems.
• Performed unit, functional, integration and regression testing as well as bug fix tracking/testing/closing.
• Technologies utilized: SQL Navigator; Oracle 8I; Clear Quest; VSS; Java/XML in a Unix/Windows env.
• Performed functional, integration and regression testing on web-based, job application/career searching application.
• Wrote test scenarios and test cases for on going development and performed integration, regression testing for customer utilized bug fixes and enhancements.
• Maintained a 100% deadline return to all of my assigned customers.
• Technologies utilized: MS SQL Server; ASP/XML, Clear Quest and in-house test complete software.
• Created automated and manual test scripts for web-based pharmacy application following CFR 21 part 11 Federal regulation guidelines.
• Tested new development utilizing JAVA/J2EE with IBM WebSphere, and Oracle 8I, based off requirements.
• Automated scripting performed using Mercury WinRunner, and manual test cases using Test Director

Confidential, Raleigh, NC

Sr. Software QA Team Lead

Responsibilities:

• Responsible for daily build installations/updates/version control of Web server and GUI based software in test
• Participated in actual design of web pages and attended code reviews. Wrote test cases from MS Visio screen shots and requirements, trained QA members on QA process for BOA(Back Office Automation) team
• Took ownership of nearly half of the entire Web based Portfolio Management software’s testing/reporting/bug tracking responsibility as well as 5 additional “snap-in” tools that bind extended functionality.
• Logged bugs, and responsible for checking for daily “test ready” bugs while maintaining a 2 day turnaround of retesting, closing, and/or rejecting bugs throughout the 11 month project.
• Wrote 460+ detailed test cases from requirements/screen-shots and updated as functionality became available including test cases and testing for “change requests” throughout software lifecycle
• Authored and checked into Source Safe 18 documents on functionality/usability for QA/Manager approval
• Tested stored procedures through SQL Query Analyzer, and maintained data integrity for SQL Server DB
• Created and maintained DTS (Data Transformation Services) in SQL Server Enterprise Manager to manage weekly refresh of test data and managed schema change control

Confidential, Raleigh, NC

Sr. Software QA Tester

Responsibilities:

• Worked on 4 projects simultaneously writing and executing test scripts/test plans, WinRunner scripts
• Utilized WinRunner and TestDirector for test automation for multi-tiered system that consisted of a JAVA GUI, running on a SUN Solaris Unix platform, with both SUN and NT workstations, Oracle back-end.
• Wrote and executed SQL Plus scripts on Unix side to query DB data for validation/integrity
• Worked un-supervised on VEE validation (300 page document of business rules) and reported progress of software issues to management, via meetings, weekly matrices
• Work with a team of 8 to meet very strict deadlines on 4.5 million dollar 1st purchase
• Developed test cases/test plans/test scripts for the entire QA team for Web and Client/Server based systems
• Tested fixes and documented bugs via manual and automated test scripts via TestDirector/WinRunner