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Quality Assurance Engineer Resume

Philadelphia, PA

SUMMARY:

  • Collaborative web applications tester, leveraging listening, communication, and analytical skills to work closely with developers and business agents and analyze requirements to determine most effective scope of testing to deliver fully tested product in timely fashion.
  • Possess strength to champion testing of new products while translating complex processes into clear, understandable and actionable steps to improve customer experience.

TECHNICAL SKILLS:

Skills: Agile Methodologies | Functional Testing |Requirements Analysis | Software Development Life Cycle |Software Project Management | Process Improvement |Microsoft Outlook, Word, Excel, Powerpoint (MS Office) | JIRA | Greenhopper | HP Quality Center | Basic SQL Queries | XML | Test Case Writing (from technical requirements and user stories) | Test Plans | Excellent Communication Skills, including Listening, Oral Communication Skills and Written Communication Skills | Problem Solving

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Quality Assurance Engineer

Responsibilities:

  • Ensured continuous flow of current information in Agile environment by liaising with testers and developers.
  • Enhanced training by teaching product access and entitlement details to coworkers, implementing atmosphere of high levels of independence and knowledge.
  • Improved customer experience by championing the fixing of usability defects.
  • Revived stalled projects by initiating collaboration between various teams.

Quality Assurance Technician

Confidential

Responsibilities:

  • Led testing on variety of projects, directed testing and workflow of coworkers, and documented progress of project.
  • Participated in testing of UI as needed.
  • Ensured higher quality products and customer satisfactions by identifying gaps in test coverage and areas of high customer impact, collaborating with business and development teams.
  • Built new test cases and procedures for testing access and entitlement systems through expertise in subjects gained by interviewing developers and documenting knowledge from Quality perspective.
  • Boosted back office by implementing new procedures and tests cases for access and entitlement systems.

Confidential

Quality Assurance Technician

Responsibilities:

  • Documented, maintained, and executed test cases in collaboration with team, and suggested process improvements.
  • Streamlined efficiencies by co - founding new automation group, establishing best practices and procedures for test automation in collaboration with coworker, including test data movement from text files to database on suggestion, ensuring search-testing scripts more easily managed.
  • Increased speed of testing with fewer missed bugs by streamlining testing procedures for content and formatting of hardcopy reports, developing more focused process.

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