SUMMARY:

• I have led the efforts in the QA area and worked on several projects, using Scrum methodology, where I created test plans, test cases and managed the testing efforts from scripting to execution and documentation.
• QA duties were performed on applications and web interfaces (web App) as well as Apps on mobile devices including Android and iOS.
• I have dealt with the changing of the security configurations regarding the web app to ensure compliance and proper access.
• HP ALM was used as the SDLC application for customizations testing and JIRA for defect tracking.
• I have also worked as a BA and have conducted requirement analysis and contributed to the creation of Functional requirements documents.Experience

TECHNICAL SKILLS:

Computer Skills: MS Office Suite, HP ALM, JIRA, Box.com, MS SharePoint, MS Project Pro, Salesforce.com (SFDC), System Testing, Mobility Testing, User Acceptance Testing (UAT), Functional/Regression/Performance/Sanity/Smoke Testing, Agile/Scrum, CRM, Web Interface Security, Defect Tracking and Resolution, Test Cases, Test Planning, Test Scripts, Scripting, TestFairy, SQL

Languages: English (fluent), Urdu (fluent), Hindi (fluent), Pashto (fluent)

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Consultant/QA Test Analyst

Responsibilities:

• Involved in requirement gathering in JAD sessions with SME's, technical leads, QA Analysts.
• Created concise test plan, cases and scripts using User Stories from JIRA.
• Validated/Tested by executing those test scripts in HP ALM according to test plan.
• Elicited Business Requirements from Subject Matter Experts (SMEs) and translate Business Requirements into Functional Requirements.
• Involved in documenting the Business Requirement Documents and Functional Requirement documents after interacting and gathering requirements from System Users and through understanding of the scope of the project.
• Coordination with the Compliance to ensure test scripts and execution are aligned with requirements for GxP.
• Tested the App iteratively every sprint making sure customizations are tested before deployment
• Communicated effectively with other members of the team and keeping good working relationships within the team as well as with the business side.
• Conversion of Manual integration tests into automation tests using QTP for a few modules of the application.
• Provided Salesforce best practices and customizations about SDLC.
• Developed Data Driven Testing with multiple test data inputs with QTP and MS - Excel.
• Performed Cross-Platform, Functional, Regression testing, UI testing for the mobile app.
• Involved in creating automation test suites for progression regression testing in SOAP UI for Web Services.
• Performed the Mobile Testing for Mobile App of Client, identify the Mobile Platform like IOS, Android and Executed the Test plans on Web and Mobile (IOS & Android) as per requirements.
• Tested user’s management, Public Groups, Profiled and Roles within the Salesforce CRM.
• Analyzed Salesforce system usage and data storage patterns to improve efficiency.
• Update and maintain the JIRA for all the defects found during functional and regression testing and following up the bug life cycle. Test case management is done in ALM/Quality Center.
• Performed Back-end testing of the application and validate Database integrity testing done by executing SQL statements.
• Used ALM/Quality Center to track and report system defects and bug fixes. Written modification requests for the bugs in the application and helped developed developers to track and resolve the problems.
• Documented and reported defects to developers and then tracking them until resolution.
• Created test scripts for the TruView App as well as the Web part using User Stories from JIRA.
• Validated/Tested by executing those test scripts for Web and Mobile (iOS).
• Gave input for User Story Points in JIRA as well as helping with tracking in Traceability Matrix documents.
• Payed special attention to details as the business requirements/objectives change to make sure variations are tested properly and effectively.
• Assisted other members of the team with problem solving/defect resolution and running tests.

Environment: ALM/Quality Center, Agile, JIRA, Web Services, SOAP UI, SQL, Salesforce, Mobile Testing, iOS, Android, QTP, SDLC, Backend Testing, MS Excel, Windows, HTML, XML, UAT, MS Office, etc.

Confidential, NJ

QA Analyst

Responsibilities:

• Gathered requirements from business users for enhancements and validated existing functionalities.
• Worked in all phases of testing including functional, UAT, End-To-End, unit, system-integration, conformance and regression testing.
• Performed planning and created Test Plans, Test Cases and Test Scenarios to meet product's business requirements.
• Business analysis and Requirement documentation.
• Possess agile training and experience with environments moving from Waterfall to Agile Methodology.
• Involved in Requirement analysis, identification and documentation of required system and functional testing efforts for all test scenarios.
• Developed XML test data and implemented Functional and Data Driven tests using SOAP UI.
• Involved in updating test cases and frequent requirement changes.
• Performed the Manual Functional testing with QC and Regression Testing with QTP.
• Assisted the Test Manager in the creation of test project status reports and metrics.
• Executed test cases and verified actual results with expected results.
• Involved in comprehensive end-to-end testing by using QTP.
• Extensively used SOAP UI for functional testing of web services.
• Participated in design walk-throughs and verified ALM/Quality Center Test Scripts and results for each build.
• Responsible for Setting up Web Services project using WSDL in SOAP UI and provided setup help to other team members.
• Responsible to conduct User Acceptance Testing and generate reports.
• Prepared test scenarios and test cases based on user stories using ALM/Quality Center.
• Performed defect reporting and bug tracking using JIRA and also followed up with development team to verify bug fixes, and update bug status. Prepared user documentation with screenshots for UAT (User Acceptance testing).
• Other activities included installation, testing, generating reports, dashboard, conducting regular reviews of the NOC ensuring SLAs fulfillment.
• Conducted regular meetings with stockholders and with WEC (work effort coordinators).
• Setup of ITIL processes, authoring of run book, work instructions, RFP review and writing responses.
• Worked with management on balancing resource and staff utilization- reduce risk and save cost.
• Worked in on shore/off shore model for cost optimization.

Environment: ALM/Quality Center, SDLC, Agile, SOAP UI, Web Services, JIRA, UAT, Manual testing, XML, MS Office, QTP, etc.

Confidential, Pleasanton, CA

Process QA Consultant

Responsibilities:

• Gathered requirements and application information from Business Area Managers (BAM) and Subject Matter Experts (SME's) and developed test cases.
• Analyzed test specifications and converted them into Manual Test Cases. Performed Manual Testing on different modules of the Application.
• Performed statistical analysis of given data and used MS PowerPoint to give a visual presentation of the analysis.
• Tested request and response XML based web services interfaces using SOAP UI.
• Performed Web Services Testing and XML validation by creating test case suite using SOAP UI.
• Involved in querying using SQL and updating records and validate database records as expected.
• Performed Backend testing to verify the data integrity by passing SQL Queries.
• Organized the test cases in the HP Quality Center (QC) for Manual Test execution also generated reports and graph type documents for results using QC.
• Involved in preparing the Test Plan and Test Cases based on the business and functional specifications.
• Involved in writing the SQL Queries.
• Reviewed Specified Business Documents and prepared Test Cases using Quality Center based on the requirements.
• Participated in Integration, System, Smoke Testing.
• Identified the initial setup, input data, appropriate steps and the expected responses in the manual test cases.
• Performed End to End Testing and involved in User Acceptance Testing.
• Used Quality Center (HP QC) as a bug tracking system.
• Coordinated with developers and record defects in JIRA to track until they are resolved.
• Worked with newly introduced Scrum/Agile development paradigm, testing methodologies including unit testing, integrations, regressions testing, QMS (used HP/home grown - design docs reviews, test scripts, peer reviews, storage of doc.)
• Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using JIRA.
• Conducted PMO (Project Management Office) work to deploy new Apps for iPads to improve productivity.
• Wrote and reviewed provisioning instruction document and created MS Project plan used for new mobile Apps.
• Maintained and updated multi project MS Project plans throughout project life cycles.
• Worked with team to create overall project workflow to analyze milestones needed for completion.
• Maintained overall project Risks/Issues/Action Items logs to track overall project.

Environment: JIRA, Web Services, SOAP UI, Windows, SQL server, MS Excel, MS Word, Internet explorer, HP Quality Center, HTML, Manual Testing, UAT, XML, etc.

Confidential, Concord, CA

QA Tester

Responsibilities:

• Involved in manual test execution and various testing phases like GUI, Functional, Regression, Exploratory, adhoc and Sanity testing.
• Involved in preparing System Test Plans based on User Requirements Document (URD) and prepared the Test Cases and Test Procedures.
• Responsible for entire QA Life Cycle, which includes Requirement Analysis, Designing, Developing and Execution of the entire QA process and documentation of Test Plans, Test Cases and Test Procedures.
• Developed manual/Functional Test conditions and Scripts based on the requirement documents.
• Involved in user acceptance testing & general site validations of web page objects such as HTML links & images.
• Involved in integration and system testing for the application.
• Tested the application manually by executing test cases.
• Designed Test cases and executed Test cases and reported the Bugs using Quality Center.
• Prepared the test scenarios and generated test scripts.
• Prepared test data for positive and negative testing used data for testing the application dynamically.
• Involved in Agile-Scrum process and attended requirements review meetings with business analysts, project manager and developers.
• Documenting and tracking software defects in Bugzilla.
• Interacted with the business analysts and developers for bug fixes and problem resolution.

Environment: Windows, SQL server, MS Excel, MS Word, Internet explorer, Quality Center, HTML, Manual Testing, UAT, XML, etc.