OBJECTIVE:

A passionate quality analyst looking for challenging role in a dynamic institution that is committed to continuous improve and to provide high caliber solutions to meet customer requirements.

PROFESSIONAL SUMMARY:

• Over 5 years of IT experience in Software Development Life Cycle (SDLC) as Quality Analyst and experiences in Health care domain.
• Extensive experience in analyzing Business and Functional Requirements, preparation of various documents including Use Cases, test scenarios, test cases and test data.
• Proficient in Black box testing, Integration, System testing, Regression testing, End to End and UAT testing.
• Understanding and experiencing in testing and creating Test Cases for different EDI transactions like 837, 835, 834.
• Performed Regression testing, Functional testing of the Facets application.
• Tested the Claims using Claim Processing application in Facets.
• Performed Backend testing, created SQL queries to retrieve data from database to verify the expected results of Test cases using SQL Server.
• Documenting the testing activities including all Test documents, test execution results and defect reports and status reports using Quality Center.
• Experience in Testing Database Applications using MS SQL Server and MS Access.
• Excellent Communication skills with ability and willingness to work towards the business and technical requirements of clients and users

TECHNICAL EXPERTISE:

Testing Tools: Quality Center, UltraEdit, ICD 10 Code converters

Microsoft Office Tools: MS - Word, MS word, Excel, PowerPoint, MS Access, SharePoint.

RDBMS / ETL Tool: SQL Server

Operating Systems: Windows XP/2007

Tested Languages: C++, VB script, Java, XML.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

QA Analyst

Responsibilities:

• Analyzed Business Requirement Document, Functional Requirement Document and Functional Design Document,
• Planned, designed and developed manual Test Cases to meet the BRD, FRDin Quality Center.
• Understand Crosswalk, Table mapping and File mapping documents and created Test Cases, Test data according to the mapping documents.
• Documented Test Plan, Test Cases, Test Steps using Quality Center, mapped them to requirement.
• Worked with BSA and SME to identify the entire process.
• Worked extensively on EDI 837(I & P) and 835 for different business users.
• Analyzed records loaded into staging table that are extracted from several tables in Facets core database.
• Executed batch jobs to load records from recommendation files (inbound file) in to various table in Facets core database.
• Modified runbooks for the new test environment prior to execute batch jobs.
• Created and executed End to End Test case according to the Process Flow.
• Identified and logged defects in Quality Center with detail information, screenshot and related documents and trace them through the whole Bug Lifecycle.
• Collected test metrics weekly from the Quality Center database that reflected the current status of the test execution and the state of the defects.
• Involved in walkthroughs with QA team, Business Analyst.
• Performed Backend testing, created SQL queries to retrieve data from database to verify the expected results of Test cases using SQL Server 2010.

Environment: MS Visio, MS Office, Windows XP, SharePoint, Quality Center, SQL Server 2010.

Confidential, Hartford, CT

QA Analyst

Responsibilities:

• Understanding Business Requirement Documents, Functional Specification documents and design specifications.
• Involved in walkthroughs with QA team, Business Analyst, Project manager.
• Planned, designed and developed manual test cases to meet the business requirements of the different modulesin Quality Center.
• Experience working on Facets 5.01
• Proficient in converting and mapping ICD-9 code to ICD-10 code using converter tool.
• Tested ICD 10 code claims to verify that the claims adjudicated and paid correctly.
• Tested authorizations and processed ICD-10 code claims to verify whether that the claims mapped correctly to the authorization.
• Involved in testing of mapping data to various partners and clients transmitting EDI 837, 835.
• Log defects with detail information, screenshot and related documents and trace them through the whole Bug Lifecycle.
• Worked with Developers to identify the modules and code sections to be fixed by executing the related scenarios with different combinations of data.
• Collected test metrics weekly from the Quality Center database that reflected the current status of the test execution and the state of the defects.
• Performed Backend testing, created SQL queries to retrieve data from database to verify the expected results of Test cases using Toad.

Environment: SQL Server, MS Visio, MS Office, Windows XP, Quality Center, XML

Confidential, Wellesley, MA

Quality Assurance Analyst

Responsibilities:

• Analyzed of Business requirements, and authored detailed Test Plans.
• Wrote the Test Scenario and Test Cases.
• Analyzed the New Functionalities.
• Interacted with clients to give the status through conference calls.
• Developing system test cases by interpreting the system requirements for a project
• Performed Business Functionality, Navigation and Validation test of the application
• Executed the test cases using Quality Center.
• Extensively tested for complex logical, positive and negative and conditions.
• Performed backend testing and wrote several SQL queries to test Oracle database.
• Created QA projects in Quality Center and generated test matrices
• Analyzed of production defects to find out the root cause (ex: data issue or code issue, etc.)
• Identified the Bugs in applications and reported the issues using Quality Center with proper priority and severity to the concerned developer.
• Providing test support on the day of release to production as part of release activities for a Project.

Environment: SQL Server, MS Word, MS Access, MS Excel, Quality Center, SharePoint