SUMMARY

• Around 14 years of total IT experience in Software Quality Assurance and Validation on Windows/UNIX environment working with Client - Server and Web based applications.
• Experience in working in the telecom, financial and auto insurance domains.
• Extensive experience in manual and automated testing for web based and client/server applications on several platforms, using Mercury Tools (Quick Test Professional, WinRunner, LoadRunner, ALM/ Quality Center /TestDirector).
• Hands on Experience on Unix and Oracle Database environment.
• Excellent working knowledge in Developing & Implementation of complex Test Plans, Test Cases and Test Scripts using Manual and Automated test solutions for Client/Server and Web-based applications.
• Experienced in Manual testing (Black Box and White Box) and Automated testing using Mercury Interactive Tools (Win Runner, Load Runner, Test Director, Quick Test Pro).
• Excellent knowledge of software development and testing life cycles, SQA methodology and test process documentation and End user training.
• Experience in executing detailed Test Plans, Procedures, Test Strategies and generating/executing Test Scripts and Test Cases to meet business specifications.
• Well versed in analyzing Results and Deviations, Bug Reporting, Tracking, Detailed Status Reporting for superiors.
• Experience in Functional, Integration, System, Performance, Stress, Regression, and UAT.
• Strong in back-end testing using Oracle, SQL Server, MS Access.
• Expertise in Analysis of Problem Severity, Defect tracking system, Defects reporting system.
• Possesses excellent Communication, Presentation, and analytical Skills
• Strong Interpersonal, Self-Motivated, Team Player, Self-starter, Quick Learner and Coordinating skills to work and Interact in Team Environment

TECHNICAL SKILLS

Software: MS Office 95/97 Pro, Windows NT Server Tools, Netscape, MS Internet Explorer, Internet.

Hardware: IBM Compatible PCs, CD-ROMs, Modems, Laptop, and Printers

Platforms: Windows NT 3.51/4.0 Workstation and Server, Windows 9x, UNIX, Macintosh.

Operating System: DOS, Windows 95/98/2000, Windows NT 4.0, XP, UNIX

ERP: People Soft Applications (HRMS)

Languages: C, C++, Visual Basic, Java, XML, SQL, UNIX Shell Scripting.

Client Server Applications: Oracle, Forms and Reports

Testing Tools: Win runner, Load Runner, QTP, and ALM/Quality Center.

Bug Tracking System: JIRA,Test Director 5.0/6.0/7.2/7.5/7.6/8.0/9.2/11

PROFESSIONAL EXPERIENCE

Confidential, Roswell, GA

Sr. QA Tester

Responsibilities:

• Included developing and documenting Product Test Plans, using severalSDLC methodologies; Assisted in writing efficient and effective Master Test Plan, Test Strategy,System Testing, End-to-End Test andUser Acceptance TestPlan.
• Strong experience in Functional testing,User Acceptance Testing(UAT), andSystem Integration testing(SIT).
• Participated in the planning, development, coordination and presentation of specific testing needs as appropriate to thequality assurance needs of the end user
• Assisted business users in defining UAT test cases and plans; Established and maintained test cases and test data in Quality Center.
• Close interaction with designers and software developers to understand application functionality and navigational flow
• Performed Regression testing as and when there was a new build.
• Tested whether the reports developed in Business Objects are as per company standards
• Involved in data validation using SQL queries.
• Created users processing claims and tested against the applications for the claims received, paid and denied using different data.
• Coordinated with the QA Team for testing activities across multiple systems
• Involved in testing HIPAA EDI Transactions ( 835 )
• Analyzed HIPAA EDI transactions in XML and X12 responses and looked for defects for amendment.
• Designed test summary reports, requirement trace ability matrix and functional readiness matrix documents
• Provided the required test data for the developers in order to fix the defects
• Logged the defects in Quality Center and maintained track of the defects throughout the life cycle.
• Participated in QA Team meetings and bug tracking meetings

Environment: HP ALM (QUALITY CENTER), ORACLE10g, TOAD, WINDOWS XP, HTML, EXCEL, OUTLOOK, JAVA, SQL, Business Objects, HIPAA, MS Office.

Confidential, Alpharetta, GA

Sr. QA Tester

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.
• Prepared Test Strategy for Test Plan.
• Identified and analyzed test conditions and test case scenarios.
• Prepared activities to be performed under different drops.
• Written and executed test cases for functional testing.
• Identified test conditions that need regression test.
• Created positive and negative test scenarios, reviewed them with teams, assisted testers in writing test cases, reviewed test cases and uploaded them in Quality Center.
• Performed review of test cases with Developers and System Engineers.
• Performed functional, GUI, Regression testing.
• Performed Backend testing (connect to back-end and execute the SQL statements, to make sure that the data we entered from the front end is co- relating the back-end or not).
• Verified/Compared results in database tables using SQL Developer.
• Checked log files for errors and warnings in UNIX environment after each request has been executed.
• Tracking and managing the defects in Quality Center.
• Reported the bugs, break points, and Email notifications to the developers.
• Designed test summary reports, requirement trace ability matrix and functional readiness matrix documents
• Actively Participated in Weekly Meetings.

Environment: QUALITY CENTER, ORACLE10g, SQL DEVELOPER, TOAD, WINDOWS XP, HTML, EXCEL, OUTLOOK, JAVA, SQL, & UNIX.

Confidential, Alpharetta, GA

QA Tester

Responsibilities:

• Review and analyze BRD (Business Requirements Document) and TSD (Technical Specification Document).
• Created Test Plans and Test Cases for various levels of testing such as Integration Test, Regression Test, System Test, End-to-End Test and User Acceptance Test.
• Responsible for testing Middleware services using XML Direct test interface by sending XML Direct request data.
• Verify that the response XML meets the business rules. Also responsible for testing one of the Choice Points online applications CDS link.
• Provide feedback and suggestions to the Project Managers on finding issues and usability.
• Development of Test Cases matching requirements with help from business analysts.
• Prepared test data and load the same data into Testing Databases.
• Some manipulation and validation of the database tables with Oracle SQL within a UNIX OS.
• Created test data input files on the UNIX server.
• Performed Backend testing for data validation.
• CP Web Services (Admin and Client) provides interfaces to CP UI and client applications.
• Implemented Regressing Tests for every modified build using QTP.
• Tracking and managing the defects in HP Quality Center 9.2.
• Participated in weekly assessment meetings with business analysts and developers.
• Participated in weekly project status meetings and updated the process accordingly.

Environments: Oracle10g, SQL, TOAD, SQL Developer, Java, JSP, JavaScript, J2EE, Web services, XML Parser, Windows XP, HP Quality Center, QTP, Unix, Reflections, Share Point, Team Track.

Confidential, Alpharetta, GA

QA/QC Tester

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.
• Involved in writing Test Plans, Test Case Templates and developing Test Scripts using QTP and Quality Center.
• Created Quality Assurance and Test Strategy documents that describe the technical and management approach to be followed for testing of the entire project.
• Created Test Plans and Test Cases for various levels of testing such as Integration Test, Regression Test, System Test, End-to-End Test and User Acceptance Test.
• Development of Test Cases matching requirements with help from business analysts.
• Some manipulation and validation of the database tables with Oracle SQL within a UNIX OS.
• Created test data input files on the UNIX server.
• Testing of Confidential ’ wireless content business application front-end GUI.
• Back-end Quality Assurance software testing of Confidential ’ wireless content business application within a UNIX OS.
• Developed and executed complex QA test plans on multiple platforms using manual and automated QA methods.
• Recording Defects encountered in Test execution and communicating the same to the concerned team members for resolution.
• Tracking and managing the defects in Quality Center.
• Hands on testing and Validation of actual results against expected results.
• Participated in weekly project status meetings and updated the process accordingly.

Environments: Oracle10g, SQL, ETL, Java, JSP, JavaScript, J2EE, XML, Windows NT, Solaris 9 OS, QTP, Test Director, Clear Quest, Unix, Oracle application Server

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Reviewed business requirements documents and technical Specification.
• Designed, planned, and documented test cases from functional specification.
• Written test plans including testing scope, strategy, test requirements.
• Development of Test Cases matching requirements with help from business analysts.
• Managed Requirements and developed Test Cases using MercuryQuality Center 9.0.
• Performed System, Functional, Integration and Regression Testing.
• Entered data both valid as well as invalid to check output for errors and testing against requirements.
• Executed user interface and documentation testing. Tested the user interface for GUI standards.
• Performed Ad-hoc testing to find the uncovered bugs.
• Tested the application across different browsers Internet Explorer 6.0, Mozilla 5.0.
• Investigated and documented the errors using Source Forge, Coordinated bug resolution with the development teams.

Environment: Quality Center 9.0, Java, HTML, ETL,JavaScript, J2EE, Oracle, Windows XP, MAC, Fire fox 1.0.3.

Confidential

Java Web Order Entry

Responsibilities:

• Reviewed business requirements documents and technical Specification.
• Designed, planned, and documented test cases from functional specification.
• Written test plans including testing scope, strategy, test requirements.
• Performed System, Functional, Integration and Regression Testing.
• Entered data both valid as well as invalid to check output for errors and testing against requirements.
• Executed user interface and documentation testing. Tested the user interface for GUI standards.
• Recorded tests to verify the functionality of the product.
• Implementing Regressing Tests for every modified build using QTP.
• Created re-usable test cases for the automated testing, which are used for every release.
• Managed Defect Tracking process, which included prioritizing bugs, assigning bugs, and verifying “bug-fixes” using Mercury Test Director.
• Investigated and documented the errors using Source Forge, Coordinated bug resolution with the development teams.

Environment: Test Director, QTP, Java, Java Script, Web logic, Oracle, Windows XP, MAC.

Confidential, GA

QA Analyst / Tester

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.
• Involved in writing Test Plans, Test Case Templates and developing Test Scripts using Win Runner, Load Runner and Test Director.
• Created Quality Assurance and Test Strategy documents that describe the technical and management approach to be followed for testing of the entire project.
• Created Test Plans and Test Cases for various levels of testing such as Integration Test, Regression Test, System Test, End-to-End Test and User Acceptance Test.
• Development of Test Cases matching requirements with help from business analysts.
• Developed and executed complex QA test plans on multiple platforms using manual and automated QA methods.
• Involved in compatibility testing of application on different platforms using Win Runner.
• Executing Performance, Load and Stress Tests under various Scenarios in Load Runner and analyzing various reports and graphs.
• Recording Defects encountered in Test execution and communicating the same to the concerned team members for resolution.
• Tracking and managing the defects in Test Director.
• Hands on testing and Validation of actual results against expected results.
• Participated in weekly project status meetings and updated the process accordingly.

Environments: Oracle8i, SQL, ETL,Java, Java Script, XML, and Windows NT, Win Runner, Load Runner, Test Director.

Confidential, San Antonio, TX

QA Tester /Analyst

Responsibilities:

• Reviewed Business Requirements Documents and the Technical Specification.
• Developed detailed Testing Strategy for the entire application and developed various test cases using Test Director
• Participated time to time in regression testing after each build.
• Initiate, coordinate and implement the system testing Process.
• Involved in the Manual/ Automated Testing. Performed User Acceptance System, Negative, online schedule and Regression Testing manually over GUI.
• Prepared test data and load the same data into Testing Data bases.
• Involved in lot of Customization for Win Runner scripts, Created data files, Customizing & saving global GUI map Files and maintained the Win Runner test scripts.
• Report Problems using Test Director defect tracking system and follow up Development team, and make sure
• They are fixed in appropriate timeframe.
• Tracked and reported defects using Test Director 7.6 & Star team 5.2.
• Ability to work within an integrated test team & Communicate status of testing to QA Test Lead.
• Report defect found during test cycles and Track the defects and retest fixed programs
• Attended technical walk- through sessions.
• Participated in weekly assessment meetings with business analysts and developers.

Environment: Java, J2EE, IBM http Server, IBM Web Sphere Application Server, STARTEAM, Unix, XML, JSP, HTML, IBM Mainframes, Win runner, Test Director, MS - Money, Intuit Quicken, QuickBooks, MS - Excel.

Confidential, Richmond, VA

QA Consultant

Responsibilities:

• Derived test scenarios from functional specifications.
• Verified requirements Coverage by conducting Walkthroughs of test scenarios with business analysts
• Designed test cases for the Enhancements based on the Customer Requirements
• Used Win Runner Data Driver Wizard to automate testing of large volumes of data
• Wrote manual and automated test scripts for Functional and navigational testing to identify Errors within The applications using win Runner.
• Reviewed Pages for content problems, graphics problems and link verifications
• Performed manual and automated test of updates to the content
• Conducted integration testing between the customer and administration site to verify Dataflow
• Maintained user list and give regular updates to the QA Manager
• Investigated and documented the errors using Test Director, Coordinated bug resolution with the development teams

Environment: WindowsNT/2000, Java, JavaScript, Oracle 9i, WinRunner7.0, Test Director 7.6.