SUMMARY

• Confidential is an experienced professional over 15 years of knowledge in Information Technology and broad practice in QA Project Management specially preparing test strategy plans, traceability matrixes test cases, and test analysis reports. Experienced professional in manual and automated testing of Web, Client - Server, Microsoft Azure, and Main Frame applications.
• Apping client requirements, Risk Analysis, Defects Management, Configuration, Relationship, Build, Release, Change, and Performance management. Scripting languages Ruby, Cucumber, Selenium Java.
• Developing, maintaining, implementing, and managing configuration management plan and procedures
• Assisting in testing, developing, implementing, transitioning, and customizing processes in line with the guidelines specified by the client
• Developing software and supporting application infrastructure
• Strong working knowledge of HTML, XML, PHP - CGI and CLI
• Testing highly integrated applications on diverse technologies
• Working knowledge of Apache Hadoop framework for running applications on large clusters.
• Experience in software quality assurance practices and implementation of Six Sigma, Agile, Scrum, JIRA, Wiki, CMMI Level 3, IBM SOA, BDD and ISO-9000-3. Also, have extensive experience in Project Management.
• Microsoft Team Foundation Server

TECHNICAL SKILLS

Operating Systems: Windows 10, Windows 7, Windows XP, Professional, UNIX, and Linux

Methodology/Standards: Agile Scrum, Jira and IBM (SOA) RUP and BDD

HP Tools VB Scripts: ALM 9.2 (Quality Center), QTP (UFT), Load Runner (VUGen), HP Business Process Testing, HP Diagnostics, HP Site Scope, and HTTP Watch

IBM Tools: Rational - Functional Tester, Performance Tester KPI, RTC, RQM, Requisite-Pro, Clear-Case and Clear-Quest.

CompuWare Tools: QARun, TestPartner, QALoad, QADirector, TackRecord, and Optimaltrace

Empirix: e-Tester, e-Load, e-monitor, e-Manager, and Hammer

Selenium: Strong Knowledge of Selenium JAVA, Ruby, Cucumber, TestNG, Webdriver

Bugs Tacking Tools: Dynatrace, Rational Team Concert, TrackRecord, JIRA, and Quality Center

Strong Working knowledge of JMeter:

Databases DB2 (Big Data) ETL, IDMS, and Oracle:

Data Warehousing: Working knowledge of Informatica, and (IBM) Netezza.

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington, IL

Lead QA Analyst

Responsibilities:

• Performance Testing, Functionality Testing,System Integration Testing, Load/Stress Testing, UAT Testing, and Embedded Testing
• Managing billing system
• ICOMS - Integrated Communications Operations Management System
• Billing functions are grouped into three areas:
• Operations, Information management, and Financial management.

Environment:MS Windows 10, Core - DEV (Unicorn), Readiness- Test (Cloud) MySQL, Agile Scrum, Confluence, ICOMS, Python, HP ALM, Selenium TestNG, Cucumber, Frame work, WebDriver, Oracle, &Servers.

Confidential, Overland Park, KS

QA Lead

Responsibilities:

• The Flood Insurance providers are:
• FEMA - Federal Emergency Management Agency (an agency of Home Land Security)
• Allstate Insurance Company
• Confidential Company
• New Jersey Re-Insurance Company
• Manage Test Strategy Plan, Trace Ability Matrices, and Test Cases as the Application is developed using .NET technology.
• Perform thorough testing of all modules of the application i.e.
• Performance Testing
• Functionality testing
• Regression Testing
• SIT Testing - navigational issues if any
• User acceptance testing
• Operational Testing of the portals.
• Discuss issues/defects with the development team member in the daily scrum standup meetings.
• Log defects in Rally corresponding to the relevant developer’s story.
• HP QTP (VB Scripts) is used for test automation based on the test cases.

Skills/Tools: Windows 7, .Net, Microsoft Azure, Web Servers, Batch Servers, Data base, Soap UI, Oracle, Agile Scrum, Rally, Share Point, TFS, JMeter, ALM, QTP/UFT and Load Runner.

Confidential / Iowa City, IA

Lead QA Test Automation Architect

Responsibilities:

• Major assignment is to perform manual and automated testing of the Application under Test i.e., Tech Readiness Tool developed using the ECLIPSE Java/Ruby technology.
• Major responsibilities are Creating Test Strategy Plan, Traceability Matrices, Test Cases, Assignment of tasks to off shore and on site team members, conducting weekly meetings to discuss the progress. Cucumber is used to create frame work.
• Applications Testing: Regression, Performance, System Integration (SIT), End to End, User Acceptance (UAT)
• Working in Agile environment attending weekly stand up meetings. Confluence is being used for documentation. In addition to Confluence Rally is used to creating Stories and recording and assigning Bugs as per direction of the Project Manager.
• Extensively using HP ALM (Application Lifecycle Management) formerly QC (Quality Center).
• Create Test Strategy Plan and Test cases for automation in HP ALM. Mimic ALM Test Cases as Word document for reference to test automation in Selenium WebDriver.
• Assigned Test Cases to Testing Team for Manual & Automation Testing, Functional Testing, Regression and Load/Performance Testing.

Skills/Tools: MS Windows 7 Professional, Core - DEV (Unicorn), Readiness- Test (Cloud) MySQL, Agile Scrum, Confluence, Rally, HP ALM (formerly Quality Center), Selenium (WebDriver), Python, JMeter, Jenkins, Oracle, & Mainframe.

Confidential, Evanston, IL

Lead QA Analyst

Responsibilities:

• Migration of AS/400 information from service provider machine to NMSC AS/400 machine.
• Major responsibilities are to create Test Strategy Plan, Scenarios, Test Cases; Assignment of tasks to Testing Team using HP Quality Center 10.0.
• Manual Testing of AS/400 data sets by running multiple SQL queries to confirm the data field are populated as defined in the test scenarios and test case.
• Running SQL Queries from Command Line
• Generating reports using Micro Soft Sequel Server (SSRS)
• Using AS/400 Query utility for complex queries
• AS400 iSeries (Two Boxes), NMSC, Parity
• NMSC - Client Server Application Modules
• Educational Services, Scholarship Services and Sponsor Services
• Finance JDE (account receivable/payable, General Ledger, etc.)
• Public Information
• SQL Server (Maps.db - populate form fields for scholarship applications)
• Confluence is being used for complete documentation.

Skills/Tools: MS Windows 7 Professional, IBM AS400 (iSeries), JDA, QTP, PHP, HP Quality Center, SQL Server 2008, MS Project, Visio, PPT, and Confluence.

Confidential, Detroit, MI

Performance Test Lead

Responsibilities:

• Project: RxClaims - Medical Health Claims Settlement.
• RxClaim is the Major Claims Settlement application of Confidential which is under test for the following: Functionality (white box) Testing, Performance Testing
• Citrix Server ICA Engine - The user is connected to the server to which the application is delivered. With XenApp and session virtualization enables Windows users to complete the Medical Claims
• Regression Testing for enhancement and retesting of fixed errors.
• (SIT) System Integration testing to make sure that all components (end-to-end) are available and functioning as expected.
• Back-end Testing of AS/400 (iSeries) by running multiple SQL queries to make sure that the tables are properly populated and Screens are displaying the correct values in all fields.
• Created and Maintained Health Care Test Plan, Scenarios, and Test Cases in Quality Center.
• Assigning Test Cases to testing teams for functional, regression and load/performance testing.
• Daily conference call to discuss the progress and issues with the off-shore team members.
• Daily Touch Point meeting with onsite Testing Team members.

Skills/Tools: MS Windows XP Pro, IBM AS-400 (iSeries), Citrix, SharePoint, Quality Center, Clear-Case, Clear-Quest, Java, PHP, and UNIX.

Confidential, Westborough, MA

Lead Performance QA Analyst

Responsibilities:

• Middleware Load / Performance Testing of Confidential ’s business modules developed in Java. Automation Testing Tools IBM Rational Performance Tester and IBM Rational Team Concert are being used.
• Major responsibilities are to create and manage the following using RMT
• Performance Test Strategy Plan and Testing the Performance of the AUT.
• Traceability Matrices, Test Scenarios, and Test Cases. Managing Issues and Bugs
• Lead and Manage on site and off-shore teams and assigning tasks to team members using RTC and preparing QA Status Reports, QA Summary Reports, QA Defect Logs and also Preparing weekly progress, and system integration tests reports for senior management reviews.
• Used IMB ILOG which supports multiple platforms i.e. C#, .NET, and Java.

Skills/Tools: MS Windows XP Pro, MS Project Pro 2007 with MS project Server 2007, IBM Mainframe, UNIX, Oracle, WebSphere, ESB, MQ Series Messaging, Mainframe, IBM Rational Performance Tester, Agile Scrum

Confidential, Chicago, IL

Lead QA Analyst

Responsibilities:

• Project: Migration of GPS Web Application from Jetty (3rd party) to Navteq, it is a migration project from Jetty to Navteq. All the migrated modules are to be tested before release (pre-production) for functionality, regression, integration, user interfaces and user acceptance.
• Major responsibility is to perform User Acceptance Testing and Release Management (pre-production Environment). Analyzing use cases to create Test Strategy plan, Traceability Matrixes, Test Scenarios, and Test Cases for Automated and manual testing:
• Managed a team of 4 testers on site and 2 testers off shore.
• Conduct daily meeting with the team to discuss progress and issues
• Assigned the following tasks to testers using MS Project
• Functional, Performance and Regression testing. User interface testing
• Integration testing (Database Server, Application Server, SQL Server, LCMS Server, LRO Server, and Web Server). Integration Software (LCMS - Location Contents Management), (LRO - Location Reference Object), (FFE - Fulfillment Engine) MapsTP, CDS, FFE
• Setting up environment for UAT (pre-production).
• Bugs Tracking Tool Jira is used to record bugs and report these bugs to Agile Scrum Master in the daily stand-up meetings.
• Preparing QA Status Reports, QA Summary Reports, QA Defect Logs and also Preparing weekly progress, and system integration tests reports.

Skills/Tools: MS Windows XP Pro, MS Project Pro 2007 with MS Project Server 2007, IBM AS-400 (iSeries), Agile Scrum, Jira, Oracle, ClearQuest, Java, Wiki 3.1, Atlassian Confluence 3.4, Quality Center, QTP, BPT, LoadRunner, and UNIX.

Confidential, Pittsburgh, PA

QA Lead

Responsibilities:

• Project: Confidential Package Delivery System. Setting up environment for manual testing
• Analyzing business documents and creating test strategy plan, traceability matrixes, test scenarios, and test cases. Managing a team of 4 Testers on site
• Assigning test cases for manual testing to testers. Recording and managing reported bugs in HP Quality Center. Reporting bugs severity high, medium or low, and other issues (Security Constraints). Replicating bugs (if possible) to analyze the issue by development team or project manager
• Performing user acceptance testing to prove system readiness, ensure users are confident in system functionality and performance, and gaining acceptance of the system before implementation.
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, and Defect Logs and also Preparing weekly progress, and system integration testing reports.

Skills/Tools: MS Windows XP Pro, MS Project Pro 2007 with MS Project Server 2007, IBM AS-400 (iSeries), Oracle, File Net, Clear-Case, Clear-Quest, Java, Lotus Notes, Source Forge, Quality Center, QTP, LoadRunner, and UNIX.

Confidential . Peoria, IL

Performance Test Lead

Responsibilities:

• Financial and Investment domain dealing with Stock, Securities, Bonds, Loaded Mutual Funds, Unloaded Mutual Funds, Retirement Planning (normally base on customers information), etc.
• Managed a team of 5 testers to test the Ecommerce Application.
• Analyzed business documents to create test strategy plan, traceability matrixes, test scenarios, and test cases. Setting up environment for tests automation
• Assigned tasks to team members for the following: Load and performance testing
• Automated and manual functionality and regression testing
• Conducting daily meeting with testing team to monitor the progress and discuss issues
• Managing bugs tracking system using HP Quality Center and reporting bugs severity high, medium or low and other issues (Security Constraints)
• Replicating bugs to analyze the issue by development team or project manager
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, and Defect Logs and also Preparing weekly progress, and system integration testing reports
• Managed a team of 5 testers in the testing of the FOREX project.
• Performing load and performance testing for 5000 virtual users using LoadRunner
• Assigning number or virtual users for each scenario using Virtual User Generator
• Designing complex software test scenarios using reusable test components in HP Business Process Testing (BPT). Performing test automation using QTP 10.0 for functional testing (White box) and regression testing (for any fixes, updates, and enhancement)
• Using HP Quality Center 10.0 for implementing procedure for baselines, labeling, establishing a workspace, code merging, check-in/check-out, and builds
• Performing stress testing by increasing virtual users after each iteration, integration testing (Application server, web server, and database server connectivity, and response times
• Managing the integration of new software projects and products into the test environment
• Performing manual testing black box (Look and feel for broken links (hyperlinks), data validation (SQL Queries) of form data and database Tables. User acceptance testing by providing user reference manual to users for UAT
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, Defect Logs and also Preparing weekly progress, and system integration testing reports

Skills/Tools: MS Windows XP Pro, MS Project Pro 2007 with MS Project Server 2007, IBM Mainframe, SQL Server, Java, Agile Scrum, Jira, ClearCase, ClearQuest, Quality Center, QTP, LoadRunner, ICOMS (secured protocol https:), Oracle 11i, PL-SQL, FileNet, Lotus Notes, and, UNIX.

Confidential, Bloomington, IL

Performance Test Lead

Responsibilities:

• Managed a team of 5 testers on site and 2 testers off shore in the testing of the ABS Test Automation project using HP Testing Tools (Quality Center, QTP, and LoadRunner).
• Load and performance testing of ABS for 3000 virtual users using Virtual User Generator (LoadRunner) to assign number or virtual users for each scenario
• Assigned test case to run in QTP for functional (White box) and regression testing of claims settlement module (as per underwriter’s requirements document) for any fixes, updates, and enhancement.
• Using HP Quality Center for implementing procedure for baselines, labeling, establishing workspace, code merging, check-in/check-out, and builds
• Performing stress testing (by increasing virtual users after each iteration) and integration testing (Application server, web server, and database Server connectivity and response times)
• Managing the integration of new software projects and products into the test environment
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, and Defect Logs and also Preparing weekly progress, and system integration testing reports

Skills/Tools: MS Windows XP Pro, MS Project Pro 2007 with MS Project Server 2007, IBM AS-400 (iSeries) SQL Server, Java, Agile Scrum, Jira, QTP, LoadRunner, Quality Center, Oracle 11i,, PL-SQL, FileNet, Lotus Notes, and, UNIX.

Confidential

Performance Test Analyst.

Responsibilities:

• Brief: SIMS/ABS (Web Applications). Application ABS is developed using .Net technology and SIMS is developed in Java. Rational Performance Tester is used to generate load.
• Setting options of Protocols, Parameters, Recording, Run-time Settings, etc.
• Record, Enhanced/Edit, Configure Run-Time settings, Ran the Virtual user scripts Assigned Virtual Users for multiple modules of application as defined in test cases.
• Ran Load/Performance test for hundreds of virtual users.
• Encountered Bugs/Errors reported and discussed in meetings with the Program Manager and developers about the severity of errors/bugs; High, Medium, Low and the impact on AUT maintained Bug Tracking System and diagnostic reports.
• Produced Load/Performance reports for management reviews
• Extensively used ClearQuest to centrally manage all test cases and scripts of RPT.
• System Integration Testing - After Unit Testing it is agreed that all modules and technologies are properly integrated and ready for Integration Testing.
• In addition to System Integration White-box, Black-box, Regression, Load/Performance and User Acceptance testing is done thoroughly for the AUT.
• IBM Rational Quality Manager (RQM), Rational Performance Tester (RPT) Rational Functional Tester (RFT), and Rational Manual Tester (RMT) are used though out the life cycle of the applications under test.
• IBM Mainframe, MS Windows XP Pro, MS Project Pro 2007 with MS Project Server 2007, Java, Agile Scrum, Jira, ClearCase, KPI, SOA, RQM, RFT, RPT, RTC, RTM, Oracle 11i, PL-SQL, FileNet, Lotus Notes, and, UNIX.
• Load and performance testing of HP Service Desk (IVR) for 600 virtual users using QA Load of CompuWare tool to assign number or virtual users for each scenario by using 150 workstations and 40 terminal servers. Test automation using QARun (CompuWare) for functional testing (White Box) and regression testing for any fixes of updates or enhancements.
• Testing the GUI of the application modules using TestPartner (CompuWare)
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, Defect Logs and also Preparing weekly progress, and system integration testing reports

Skills/Tools: MS Windows XP Pro, MS Project Pro 2003, IBM Mainframe 3970 - DB2, CICS, COBOL, JCL, CA7, IDMS Database, TSO, ISPF, File-AID, Eztrieve, VSAM Files, Java, C, C++, IBM WebSphere, Silk Test, Silk Performer, and QARun, TestPartner, QALoad, QADirector, TackRecord, Reconcile, Oracle, PL-SQL, FileNet, Lotus Notes, PL/SQL, and UNIX/Linux

Confidential, Richmond, VA

Testing Coordinator/Performance Lead

Responsibilities:

• Project: Health Insurance - Enhancement Project
• The enhancements of Rubicon are the standards defined by HIPPA - HL7 (FDA 21 CFR Part 11) that includes Image Display and DICOM attributes.
• Rubicon Tier 2 is enhanced to be digitized various modules such as Application Engine and Rule Set, Hypertension Engine and Rule Set, Diabetes Engine and Rule Set, PHI Engine and Rule Set, General Engine and Rule Set, Final Engine and Rule Set, and Medical Summary Form Digitization.
• Gathering information of available resources. Setting up environment for test automation
• Analyzed business documents to create health care test strategy plan, traceability matrixes, test scenarios, and test cases. Assigning test cases to testers for test automation
• To run load/performance testing to off-shore team in India. To Test the application modules for 1200 virtual users using SilkPerformer. To perform test automation using QARun for functional testing and regression testing for any updates or enhancements in AUT. To automate tests for claims module as per underwriter’s requirements.
• To test the GUI of the application modules using TestPartner.
• Conducting meetings with testing team and development team to discuss the progress and issued
• Manage the testing activities QADirector (Compuware).
• Managing bug tracking system using Compuware TrackRecord
• Reporting and discussing bugs in daily meetings with the developers and project manager
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, Defect Logs and also Preparing weekly progress, and system integration testing reports

Skills/Tools: MS Windows 2000 Pro, MS Project Pro 2003, IBM Mainframe 3970 - DB2, CICS, COBOL, JCL, TSO, ISPF, VSAM Files, Informatica, Oracle, PL/SQL, QARun, QALoad, Java, JSP, ASP, SQL Server, and UNIX.

Confidential, Marietta, GA

SQA Project Lead

Responsibilities:

• Managed a team of testers for E3SLIM project, which was an online trading application that consists of various modules such as Order Analysis, Order Processing, Pricing & Inventory, Replenishments, Forecasting, Allocations, Events, Plans, Promotions, and Invoice Matching.
• Assign tasks for manual and automation testing to testing team members for the following
• To run load/Performance testing using SilkPerformer to test the application modules for 500 Virtual Users at IBM Benchmark Center, Rochester, Minneapolis
• To performing integration testing (Application server, web server, and database server connectivity and response times). Prepared QA Status Reports, QA Summary Reports, QA Test Logs, Defect Logs and also Prepared weekly progress, and system integration testing reports
• Performing test automation using SilkTest for functional testing and regression testing of multiple module of the application
• Performed integration testing (Application server, web server, and database server connectivity and response times). Performed Load/Performance Testing of multiple modules of the application.
• Managed Bugs Tracking using PVCS Tracker.
• Replicating bugs to analyze the issue by development team or project manager
• Conducting daily meeting with testing team to monitor the progress and discuss issues
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, Defect Logs and also Preparing weekly progress, and system integration testing reports

Skills/Tools: Windows XP Pro, IBM AS/400 (iSeries), QUERY/400, RPG/400, CL/400, DB2/400, SilkTest, SilkPerformer, and PVCS Tracker

Confidential,Suwannee, GA

QA Analyst

Responsibilities:

• Analyzing the Financial Accounting System of ORACLE 11i for various modules such as Account Payable, Accounts Receivable, General Ledger, Sub-General Ledger, Annual Account, Profit and Loss account, and Balance Sheet
• Performing load and performance testing using LoadRunner to test the application modules for 600 virtual users. Performing test automation using QTP for functional testing (White Box) and regression testing of multiple module of the application
• Using Test Director for managing bugs, implementing procedure for baselines, labeling and establishing a workspace, code merging, check-in/check-out, and builds
• Performing integration testing (Application server, web server, and database server connectivity and response times)
• Managing the integration of new software projects and products into the test environment
• Conducting timely meetings with the testing team and developer to discuss progress and issues
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, Defect Logs and also Preparing weekly progress, and system integration testing reports
• Analyzed Seibel application scenarios for various modules such as Order Processing, Pricing, Inventory, Allocations, Forecasting, Replenishments, Promotions, and Matching Invoices
• Performed load/Performance testing using LoadRunner to test the application modules for 600 virtual users. Performed test automation using QTP for functional and regression testing of multiple module of the application
• Using Test Director for managing bugs, implementing procedure for baselines, labeling and establishing a workspace, code merging, check-in/check-out, and builds
• Performed integration testing (Application server, web server, database server connectivity, and response). Conducting timely meetings with the testing team and developer to discuss progress and issues
• Prepared QA Status Reports, QA Summary Reports, QA Test Logs, Defect Logs and also Prepared weekly progress, and system integration testing reports

Skills/Tools: OS/400, QUERY/400, RPG/400, DB2/400, Siebel 6.3/7.5, MS Windows 2000, WebSphere, Test Director, QTP, LoadRunner, and UNIX

Confidential, Detroit, MI

Software QA Tester

Responsibilities:

• Project: Online Stock Trading System dealing with Stock, Securities, Bonds, Loaded Mutual Funds, Unloaded Mutual Funds, Retirement Planning (normally base on customer’s information), etc.
• Managed and Lead a team of 4 testers for Manual and Automated Testing of the application under test. Setting up environment for manual and automated testing
• Analyzing business documents to create test strategy plan, traceability matrixes, test scenarios, and test cases. Assigned tasks to testing team for perform the following:
• Functionality and Regression testing manually and automated testing using Testing Tool e-Tester.
• Empirix e-Load too is used for Load/Performance testing for 1200 Virtual Users in http and https environment. Managing all the testing activities including bugs tracking system using e-Manager
• Hammer Test System is used to detect and measure performance issues, including configuration errors, resource problems, IVR and PBX/ACD prompt errors, IVR/host response times, and database response times. Navigation from PlaceCall, Account Verification, to Main Menu.
• Performing integration testing (Application server, web server, and database server connectivity, and response times)
• Conducting timely meetings with the testing team and developer to discuss progress and issues
• Preparing QA Status Reports, QA Summary Reports, QA Test Logs, Defect Logs and also Preparing weekly progress, and system integration testing reports

Skills/Tools: IBM AS/400, Oracle 8i, Java, EJB, ICOMS (secured protocol https:), MS Windows NT, UNIX, Solaris, WLS, and Testing Tool Emprix eTester, eLoad, Hammer, and eManager