SUMMARY

• A result - oriented software Test Lead with over 16 years of experience. Skilled in defining and executing strategies and translating objectives into actionable plans that generates results. Cultivate and maintain key relationships with executives and ability to develop and motivate multifunctional and cross-cultural teams (onshore - offshore model).
• Expertise preparing project estimations, resource allocations, test plans, test strategies, test scenarios, requirements traceability matrixes and test cases by using business/functional requirement and design documents or user stories.
• Depth experience executing black box, functional, mobile, system integration, end-to-end, sanity, regression, back end, smoke, exploratory, cross browser, localization and supporting user acceptance testing (UAT) working with Agile and Waterfall methodologies. Experience leading/supporting automation projects using QTP and Ginseng. Pedro has the ability to adapt efficiently and smoothly to any job set.

CORE SKILLS

• System/UAT/Regression Testing
• Process Definition
• Agile/Waterfall
• Test Execution
• Quality Assurance
• Defect Management
• Resource Management
• Mobile Testing

TECHNICAL SKILLS

Tools Used: Windows, Mac OS, VB Script, HTML, SQL, Microsoft Office Suite, Lotus Notes, Lotus Smart Suite, Quality Center (QC), ALM, Jira, Quick Test Pro (QTP), Ginseng, Rational Clear Quest, Win SCP, GEMS, Putty, Test Link, Buganizer, Test Scribe, PRDB, Win Merge, Rally, Kintana, SOAP UI, Beyond Compare, Perfecto, SQL Server, Toad for Oracle, GEM Fire, Sybase, DB2, Agile and Waterfall.

Languages: English (Full professional proficiency) - Spanish (Native) - French (Elementary proficiency)

PROFESSIONAL EXPERIENCE

Confidential

Test Delivery/Automation Lead

Responsibilities:

• Analyzed business requirements/user stories and technical specs to create detailed test plans/strategies, test scenarios and test cases. Provided valuable feedback to the project team on all project documentation.
• Created test strategy, traceability matrix/test cases to test an application in mobile devices Android and iOS. Execute test cases using perfecto with different devices and configurations.
• Maintained test requirements traceability to ensure coverage in test scenarios.
• Supported various types of testing including: functional, smoke, mobile, exploratory, backend, end to end, system integration, data validation, automation, performance, UAT and regression.
• Active participant in production validation during code releases.
• Assisted management with capacity planning, resourcing and interviewing job candidates.
• Train and mentor other QA analysts on testing various functionalities in the Digital, Payments and Mortgage (IVR) projects.
• Utilized Quality Center / Application Lifecycle Management to track business requirements, execute test cases, manage defects including logging, reporting and tracking until resolution and provide reporting and metrics.
• Utilized Jira to track user stories.
• Provided demos to stakeholders for the user stories completed during the sprint.
• Facilitated the test plan and test cases review and approval by project stakeholders.
• Worked with Agile and Waterfall projects.
• Managed automation team reducing 25% of the cost for the client when executing regression.

Confidential

Test Lead

Responsibilities:

• Analyzed business requirements/user stories to create detailed test plans/strategies, test scenarios and test cases. Provide valuable feedback to the project team on all project documentation.
• Facilitated the test plan and test cases review and approval by project stakeholders.
• Supported various types of testing including: functional, system integration, ad hoc, sanity, localization (Spanish), smoke and regression.
• Defect management/problem solving including logging, reporting and tracking defects until resolution.
• Managed on-shore test teams by delegating tasks to the team and tracked the same.
• Projects were delivered worldwide on time and exceeding the expectations.

Confidential

Test Lead

Responsibilities:

• Analyzed business requirements in order to develop detailed test strategy, test plan, test design, defect report and manual - automated test cases.
• Facilitated the test plan and test cases review and approval by project stakeholders.
• Supported various types of testing including: functional, automation, regression and UAT.
• Defect management/problem solving including logging, reporting and tracking defects until resolution.
• Supported in the automation/execution of test scripts using Ginseng.
• Managed the on-shore and off-shore test teams by delegating tasks to the team and tracked the same.
• Improved Testing process.

Confidential

Business Analyst/Test Lead

Responsibilities:

• Analyzed business requirements in order to develop detailed test strategy, test plan, test design, requirement traceability matrix (RTM), defect report and test cases.
• Facilitated the test plan and test cases review and approval by project stakeholders.
• Defect management/problem solving including logging, reporting and tracking defects until resolution.
• Supported various types of testing including: functional, system integration, performance (using in house tools), regression and UAT.
• Managed the on-shore and off-shore test teams by delegating tasks to the team and tracked the same.
• Analyzed and documented the process on how to pay to salesman (business analyst role).
• Developed testing processes/deliverables from scratch to increase the quality of the software 80%. Trained and mentored 12 resources during this process.

Confidential

Test Lead/Tester

Responsibilities:

• Analyzed business requirements in order to develop detailed test strategy, test plan, test design, requirement traceability matrix (RTM), defect report and test cases.
• Facilitated the test plan and test cases review and approval by project stakeholders.
• Defect management/problem solving including logging, reporting and tracking defects until resolution.
• Supported various types of testing including: functional, system integration, regression and UAT.
• Provided support level 2 for an application worldwide to: Raleigh, Greenock, China, Japan, Brazil and Guadalajara.
• Developed and maintenance for and intranet web page.
• Managed test lab to test drivers using different laptops and desk tops with different Operating systems.
• Developed a user guide manual for and application developed.