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Qa Tester/msp Testing Support Resume

2.00 Rating

Jacksonville, FL


  • Over 8 years of experience in the Information Technology industry functioning primarily as a Quality Assurance Analyst.
  • Strong knowledge of SDLC and STLC concepts, Agile Methodologies such as SCRUM methodology.
  • Highly dedicated to produce professional work with highest quality and creativity
  • Having good experience in Banking, Retail, HealthCare, Automobile and Energy domains.
  • Good testing experience in all phases of project life cycle End 2 End testing - Functional testing, Integration testing, Regression testing, System testing and UAT testing.
  • Excellent Analytical skills for reviewing/analyzing requirements/functional specifications and identifying, missing, incomplete, inconsistent and contradictory requirements.
  • Preparation of Defect Metrics and Productivity Metrics for the team, worked as back end test worked in creating manual test cases in HP Quality Center and JIRA.
  • Participated actively in requirement gathering sessions and made proposed test strategy, test cases for the application.
  • Experienced in interfacing with various stakeholders like Developers, Business Analysts, Test Lead and Test Managers.
  • Excellent team player, verbal and written communication skills..
  • Received numerous appreciations for detail oriented and thorough approach.
  • Manage client expectations effectively and work to increase client satisfaction and deepen client relationships.
  • Personal skills include strong sense of organization, effective time management and excellent communication skills with the ability to work amongst the large teams as well as independently.
  • Conditioning all different types of loans in MSP as per request from the testing team.


Operating System: Windows, UNIX

Database: MS SQL Server, Oracle, DB2, MSP (BKFS), Passport

Testing Tools: HP Quality Center, ALM, JIRA, QTP, Test Drive, SoapUI

Software Testing Methods: ETL Testing, End to End testing, Black box testing, Integration testing, Regression testing and Functional testingTools SQL, PuTTy, Toad, CAST, DB2

Microsoft Office: Word/Excel/Outlook/PowerPoint


Confidential, Jacksonville, FL

QA Tester/MSP Testing Support


  • Create test scripts while considering impact in future releases and execute test scripts.
  • Utilize Team Foundation Server (TFS) to create and execute test cases and record, report and track defects.
  • Conditioning the data using CICS MSP screens and Querying the data by using PASSPORT.
  • Loans staging in Default work flow systems application and Doc Loading.
  • Request Test accounts for UAT and PROD for the testing and Responsible for multiple projects assigned per release cycles and support after release.
  • Facilitated test plan review calls with internal and external groups for Continuous Testing.
  • Performing UAT testing on Agent Desktop, MSP, DWS (Default Work Flow System) loans.
  • TFS is updated with changes found in documentation and testing changes.
  • IdentifyData setup/ conditioningand dependencies of test cases.
  • Work with development team to resolve defects and any environment issues
  • Report test status to all teams.
  • Utilized MSP(Mortgage Services Platform) to verify information displays correctly from MSPto the system screens.
  • Identified different SOR’s and the related entities and attributes.
  • Create different subject areas and created different entities in MSP as per request.
  • Perform data Validation, Data integrity before delivering data to operation, business, and financial analyst.
  • Involved in Developing Passport Queries for extracting data from test and production databases to perform data analysis and data quality checks.
  • Assisted in preparation and coordination of Unit Testing and UAT testing.
  • Fully using SQL in Data Modeling, Issue Reporting, and Monitor ETLInterchange Process to assist Panasonic Database Architects in SQL Queries validation.
  • Execute negative and positive test cases and log the defect in ALM. Follow-ups the defect in status meeting and re-test, closed after fixed and making sure builds testing done on time for Release.
  • Work closely with application developer to adhere to the reports in timely manner, any delay more than one day is escalated to avoid delay in testing.

Confidential, GA

QA Tester


  • Experience in Automotive Embedded ECU software systems as systems engineer and validation.
  • Automotive experience in testing Navigation, Voice Recognition, Bluetooth and Audio systems inInfotainment.
  • Proficient in analyzing the System & Functional Requirement specifications.
  • Worked as a bridge for Customer issue tracking and New software release.
  • Developing the Features based on CR and linking the Capabilities for implementation.
  • Hands on experience creating Test plan, Scripting, Updating and Executing the Test cases.
  • Expertise in writing, executing the Negative and Corner test cases.
  • Determined working on bug tracking and debugging the test cases
  • Specialized in "Effective Route Cause Analysis".
  • Extensive knowledge of CAN, MOST and LIN protocols.
  • Tools experience include CANoe, CANalyser, IBM DOORS and RTC.
  • Sound knowledge working on Unit, Functional, Black box and In vehicle testing.
  • Verification of DTC, DID using on board diagnostics.
  • Capable of working independently and keen to expose with new technologies and tools.
  • Involved in scripting the test cases, testing and reporting issues to developers for navigation system and voice recognition.
  • Tested Voice Recognition for Navigation for features like enter destination, point of intersection,cancel the route.
  • Performed functional and integration testing to verify the requirements were met.
  • Performed functional and integration testing to verify the requirements were met.
  • Verification of features in audio system AM/FM, CD, AUX, SDARS, and other features related to this audio control module.
  • Testing includes pairing issues, audio quality, reliability, device performance.
  • Verified the speed of operation, stress the system can handle while giving multiple voicecommands.
  • Responsible for raising the bugs and retesting the test cases after fixing the bugs.
  • Active participant in analyzing and debugging the issues.


QA Software Analyst


  • Analyzing Business Requirements and preparing test design documents.
  • Responsible for preparation and execution of High level Test cases and Test Scripts.
  • Executed, verified and reviewed Test Procedures and Maintained Test Results.
  • Mapping (RTM) the requirement and test cases.
  • FollowedAgile Methodologies and Software Quality Audits for all the Phases of SDLC.
  • Extensively worked onHP Quality Center tools to Write Test Cases, Execute Test Cases, Log Defects, Track Defects and Prioritize Defects.
  • Managed defects using Defect module of HP Quality Center.
  • Create defect reports using Dashboard module of HP Quality Center as required.
  • Exported test cases from excel to HP Quality Center using the MS Excel Add in.
  • Responsible for Backend testing using Oracle SQL queries.
  • Involved in reviewing Test Plan Document with onshore QA’s, BA’S & Developer’s and offshore teams.
  • Involved in conducting walkthrough of critical test cases and incorporate comments.
  • Coordinated with offshore team members on a regular pace for giving them a clear picture of the changing requirements.
  • Coordinated with off-shore resources for test case development and test execution.
  • Reviewed the test cases and defects logged by the offshore team.
  • Provide extensive pre and post implementation support throughout project lifecycles.
  • Involved in End to End Testing (E2E).
  • Participated in Daily Scrum Meetings, Sprint Review retrospective meetings and elaboration meeting.




  • Analyze Business, System requirements and Test Requirements Document (TRD) that are being loaded in JIRA.
  • Wrote and executed test cases in JIRA for System Testing and User Accepting Testing (UAT).
  • Managed defects using Defect module of JIRA.
  • Create defect reports using Dashboard module of JIRA as required.
  • Exported test cases from excel to JIRA using the MS Excel Add in.
  • Executed manual regression test cases after the bug fixes as per test scenarios.
  • Performed regression tests to verify bug fixes for each release.
  • Performed Black box, User Interface (UI), functional, Usability testing of web application and validated business rules.
  • Worked in Agile environment, in which User Stories with its tasks were assigned to me as per the iteration.
  • Attended SCRUM every morning to get updates and provide updates to the team.
  • Used SQL queries to perform the backend testing of the Oracle database.
  • Generating weekly status reports to the team manager, attend weekly status meeting with team members, team managers, business analysts and technical team.

Confidential, New York, NY

Quality Analyst


  • Reviewed and analyzed Business Requirements and Use cases to understand the functionality and to write test cases.
  • Created Requirement Traceability Matrix document and update them regularly.
  • Developed a road map by understanding the business logic and User Requirements for Test execution.
  • Coordinated and liaised with the Quality Assurance and User Acceptance Testing teams for defect tracking, created test cases.
  • Performed Sanity Testing, Integration Testing, GUI Testing, Functional Testing, Regression Testing and System Integration Testing.
  • Actively participated Change Requirement Meeting and reviewed Change Request Documents.
  • Organized and managed test cases effectively with JIRA.
  • Used JIRA with confluence for all of the testing efforts.
  • Extensively performed sanity testing for each new build delivered.
  • Determined and documented the nature and priority of defects occurred while testing and co-ordinate with the development team to confirm the fixes.
  • Conducted back end testing using SQL queries.
  • Conducted formal team review meetings & produced daily progress report, Defect report to Project Managers.
  • Coordinated Testing efforts with business analysts, users and developers.

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