SUMMARY

• Highly skilled in creating and executing test cases, test scripts from Requirements documents, Functional specification/Detail Design Documents and General Design Documents.
• Full knowledge of SDLC and STLC from Verification to Validation.
• Experienced working in Agile and Waterfall environments.
• Experienced with manual testing and automated testing.
• Strong Defects Reporting, tracking/monitoring skills.
• Understanding of a variety of programming languages, architectures, and standards (e.g., J2EE - Java, .net, n-tier architecture, service oriented architecture).
• Extensive experience with Retail/E-Commerce, Financial, and Publishing applications.
• Expert in analyzing requirement specifications and outlining appropriate approach for testing and translate them into test cases.
• Experienced in Smoke Testing, Black Box Testing, Functional Testing, UI Testing, Database Testing, Integration Testing, Security Testing, Regression Testing, Browser Compatibility, ADA Testing, and User Acceptance Testing.
• Proficient in using automated testing tools like QTP and Quality Center/ALM.
• Experience in working collaboratively with cross-functional teams.
• Expert at performing Database/Back-end Testing and data manipulation using SQL.
• Hands on experience in writing and executing automated Test Scripts, Tracking Defects and interacting with the development team in correcting the defects.
• Specialist in using Quality Center/JIRA for global test management, bug tracking and reporting.
• Ability to work under pressure and in high stress situations with a calm demeanor.
• Proven experience in using and learning new software tools or applications in performing past work responsibilities.
• Excellent customer service attitude, communication skills, and interpersonal skills.
• Very strong attention to detail for both functional points, but also user interface design and layout points for web based and mobile phone based applications.
• Excellent analytical and problem-solving skills.
• Ability to be flexible and adapt to any given situation.

TECHNICAL SKILLS

Testing Bug Reporting Tools: QTP, HP Quality Center/ALM, JIRA, Test Manager, Clear Quest, Firebug, SharePoint, Asana

Operating System: Windows 8/7/Vista/XP/98, MAC

Web Language: HTML/XHTML, Java, Visual Basic, CSS, XML, .Net, C

Microsoft Office: Excel, Word, Outlook, PowerPoint, Lync, Project, and Visio

Server RDBMS: Oracle, SQL Server, and DB2

Scripting: VBScript and SQL

Web & APP Servers: Websphere Commerce, BlueMartini, Demandware, Weblogic 5.3IIS, Tomcat

Software: AEM, GO, Github, VersionOne, AMS, SOAP UI, yEd Graph Editor, SSH Secure Shell Client, SQL Developer, AdobePhotoshop, Dreamweaver, Norton, MatLab, Wiki

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Analyst

Responsibilities:

• Leading the test plan, strategy, and test execution with cross-functional team.
• Performing testing in retail websites, mobile optimized sites, and internal tools in Waterfall and Agile environments.
• Collaborating with Business Analysts to ensure comprehensive requirements based testing is achieved.
• Developing, updating, and executing test cases based on business requirements, functional and technical requirements, user stories and business use cases.
• DesigningModular Test Casesin ALM.
• Deploying builds to testing environments using GO tool.
• Performing front-end, backend and database testing using exploratory, functional, SIT, black box, compatibility, ADA, usability, end-to-end, user acceptance and regression
• Performing testing on different components ofIBM e-Commerce ApplicationandOrder Management Systemused by business: WCS (WebSphere Commerce), OMS (Order Management System), COM (Call Center Order Management System), SOM (Store Order Management System) and Send Suite to validate the flow downstream from order creation to shipment to settlement in TLOG.
• Authoring and publishing content/assets and features using Adobe Experience Manager (AEM), Content Management System.
• Prioritizing test execution based on risk, priority, and acceptance criteria.
• Documented and reported bugs using JIRA, ALM, Asana, and Sharepoint.
• Providing test status reports to project team, stakeholders, and managers.
• Ensuring proper testing progress for each project and creating reports for the upper management team.
• Providing QA support for scheduled deployments/releases.
• Giving sign off on finalCertificationfor QA release.

Confidential, New York, New York

QA Analyst - Manual

Responsibilities:

• Performed Manual testing on web-based and Client/Server Applications.
• Used Functional Requirements Documents (FRD), Design Mocks and Use Cases to develop Test Scripts and Test Cases for Testing.
• Performed extensive Smoke test, functional test (negative, positive), regression test, integration test, Security, exploratory testing and UI testing.
• Developed Detailed Test Cases from user stories, use cases, requirements documents and sometimes based on communication.
• Ran manual test cases and automated test scripts to verify and validate existing and new functionality of the application.
• Assisted business analysts to clarify requirements’ ambiguities, define user stories, and generate test data.
• Testing of individual web pages, modules, Silos, Portals and integration between them to Identify and Report defects based on business rules, logic, severity and priority.
• Worked on both Projects and Maintenance Releases.
• Conducted UAT (User Acceptance Testing) with End users.
• Gave demos and attended Retrospective meeting.
• Was responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests.
• Interacted with project managers, developers, customer care, and help desk specialists to resolve software and testing issues.
• Prepared Traceability Matrix for Test Coverage and review.
• Performed Back End Testing using SQL Queries in TOAD.
• Involved in Data Integrity Testing using SQL Queries.
• Documented and reported bugs/defects with evidence using JIRA.
• Was responsible for identifying the functional test cases for Regression Testing and automated these scripts using QTP and maintained previously automated testing scripts.
• Participated in weekly meeting and discussed modification request with management team.
• Prepared regular Status Reports to communicate quality assurance activities to manager and the project team.

Confidential

Jr QA Tester

Responsibilities:

• Created and modified Test Plans and Test outlines.
• Collaborated with product management and engineering teams, in an agile environment, to develop a comprehensive set of tests for web-based applications.
• Created Manual and Automated test cases according to the business standards in Quality Center and Excel.
• Performed extensive functional, integration, security, UI testing and Regression Testing.
• Executed test cases manually and maintained, re-tested failed test cases after bug fixes.
• Collaborated with Devs/engineers to validate bugs and get them fixed.
• Assisted QA and Release Leads in preparing implementation timelines.
• Ran test suites, Identify software defects, verify fixes, and updated bugs in HP Quality Center.
• Worked with business analysts to ensure business requirements are adequate.
• Updated Quality Center requirement traceability, test cases, test sets and defects according to QA standards.
• Participated on continuous improvement efforts within the QA organization.
• Supported and provided constructive feedback on existing processes and standards.
• Evaluated and recommended process or technical changes to partner organizations.
• Provided guidance around automation strategies, working with the QA Architect and App/Dev.
• Performed extensive Database Testing using SQL Queries in SQLdeveloper.
• Used HP Quick Test Prof and developed Automated Test Scripts for Functional and Regression Testing.
• Ran automation scripts for smoke testing and sanity testing on builds.
• Documented bug reports, test execution status reports and test summary reports.
• Participated in all aspects of SDLC planning and of release deliverables.

Confidential, Jersey City, NJ

Software Tester

Responsibilities:

• Responsible for writing test cases, documenting bugs, and communicating with Development to get them fixed.
• Researched and analyzed the software requirements, workflows and designs to define detailed test suites, test cases, test data and procedures.
• Created test cases from approved requirement and design documents and traced them to the relevant use cases.
• Reported and entered defects and issues in Clear Quest.
• Performed Manual and Functional testing to test the functionality of the application and modules.
• Performed Mobile Testing on supported Devices.
• Validated test to check boundary conditions and error messages.
• Performed functional, GUI, regression testing, User Acceptance testing, and End-to-End testing.
• Developed SQL queries to perform backend testing of the database.
• Used VuGen in LoadRunner and created Vuser Scripts for Load Testing.
• Carried out Server testing/Load Testing, Volume and Stress Testing using Load Runner.
• Used Controller to Perform and monitor Load Test and Stress Test.
• Created progress reports to ensure appropriate test coverage and results.
• Created bug reports and test summary report and shared it with QA Manager and team.
• Responsible for documenting work for quick references Guide utilizing MS WORD.