SUMMARY:

• As a highly talented and accomplished IT professional with extensive background in QA Engineering, I want to contribute in a renowned professional organization where my skills and abilities shall be put into test for achieving my personal and organizational objectives.
• Over 6+ years of Software Quality Assurance experience as a QA Tester/Analyst both in manual and automated testing of client server and web applications.
• Extensive experience in reviewing and analyzing Business Requirement Document (BRD) and Functional requirement Document (FRD) Design Document and writing detailed Test Plans, Test Cases, Test Scripts and creating Requirement Traceability Metrics (RTM).
• Experience includes the testing of Client/Server, WEB Based applications using Manual testing tools like Quality center/ ALM and Unified function testing(UFT).
• Expert in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements.
• Experience with Testing in Native apps, Mobile Web Applications.
• Experience in Defect Reporting using Quality Center, ALM and Jira.
• Experience with all phases of Software Development Life cycle (SDLC) And Software Testing Life Cycle (STLC) from requirements analysis to User Acceptance Testing (UAT).
• Extensive knowledge of Agile Software Development and Water Fall.
• Extensive experience in performing manual testing using both Black box, and Gray box methodologies and performed automated testing.
• Extensive experience in software quality assurance standards, flows and methodologies including Black - box testing.
• Extensive experience in conducting different kinds of tests such as Integration, Regression, Functional Testing, System Testing, Cross Browsing, User Acceptance Testing( UAT), Positive Testing, Negative Testing/End to End Testing and Smoke Testing . knowledge and exposure in working with the various relational databases like Oracle, SQL Server, DB2.
• Experience in testing of cross browser Applications (Internet Explorer, Fire Fox, Safari, Google chrome) with different protocols like HTTP, HTTPS and FTP
• Ability to test backend applications by writing SQL statements.
• Ability to work collaboratively with testers, developers and other team members in complex testing projectstowards the overall enhancement of product.
• Excellent team player, very organized, can lead and work well in a team. Consistent performer with good analytical, communication and presentation skills.

TECHNICAL SKILLS:

Operating Systems: Windows.

Testing Tools: HP Quality Center 9.2, ALM 11.0, SOAP UI and Device Connect.

Defect Tracking Tools: ALM/ Quality Center, JIRA and Clear Quest.

Browsers: Internet Explorer, Mozilla Fire Fox, Safari and Android

Web Technologies: HTML4.0, Java Script and XML

Databases: Oracle 9i/10g, MySQL, SQL Server and DB2

Project Methodologies: SDLC, Waterfall, Agile

Protocols: Http, Https, Ftp and SOAP

Other Tools: SQL Developer, Toad, Control-M, RUMBA, MS Office

WORK EXPERIENCE:

Confidential, Charlotte, NC

QA Analyst

Responsibilities:

• Worked on JIRA AGILE in STM (Speed To Market) Environment.
• Create test objectives and test cases according to User Stories in JIRA (Business requirements) for web, mobile Web and Native Applications.
• Upload test cases from Excel into ALM and mapped test cases to requirements.
• Executed test cases using ALM for web browser for different consumer deposit products.
• Executed test cases using Device Connect and real devices for IPhone (IOS) and Android operating systems for Native app (Snappy) and mobile web app.
• Executed Test cases in cross browsers (IE, Chrome, Safari and fire fox).
• Used Clear Quest for defect tracking like logging defects, assigning them to development team and closing.
• Used XML Viewer for Data Verification and Validation.
• Perform End to end testing, Sanity testing, System Integration Testing (SIT), Regression Testing for Cross Channel Projects.
• Participated in Sprint planning and Project Retrospective meetings.
• Participated in everyday Scrum meetings (Daily stand up meeting) and status updates.
• Participated in daily story grooming sessions with business team to understand and analyze requirements.
• Participated in story sizing meetings to provide story points to Stories.
• Participated in defect tracking meetings.
• Worked on CMS (Content management system) environment.
• Validated deferent types of schema for Middleware backend applications and databases like RWS (Retail Web Services), CMS (Content Management System) for a new Content of Counter Offer Page for Opportunity Checking and Opportunity Savings), ZOOT (NAO Code updates) CCM (customer Contact Management) for End to end testing and OAM (Online Access Module ) information through XML Request and XML Response according to Requirements.
• Close Interaction with developers for defect resolution and defect retesting.
• Collaborate with business to confirm requirements during test planning, test strategy and test case creation.
• Define and track quality assurance metrics such as defect densities and open defect counts.
• Proper documentation in Share point.
• Ensure all issues are documented and tracked to resolution.
• Multitasking on different Functional Areas and Different Environments.
• Close Interaction with product owners.
• Participated in user story acceptance Meetings.
• Support team during Releases with QA validations.

Environment: ALM 11 ( Quality Center ), Jira 6, Clear Quest 7.1, Device Connect, XML Viewer, Client Utility, Agile and Share point.

Confidential, El Paso, TX

QA UAT Engineer

Responsibilities:

• Working as a UAT Coordinator to communicate defect status to business users/ Clients and assigning defects to different teams using ALM/QC tracking defect status to report back to business users/Clients.
• Experience in Everyday meetings with End Clients.
• Provide support to End Users to complete UAT testing activities.
• Managing Defect management (From discovery to resolution defects) in QC/ALM for UAT.
• Responsible for Maintaining Defect management like changing status and assign Findings to BAs, assigning Severity and priority according to Client specifications.
• Multitasking on different Functional Areas and UAT Environments.
• Claims submission via Portal. Create and manage test data needed for integration testing.
• Ensure all issues are documented and tracked to resolution.
• Make sure changes were made according to HIPPA and Delaware Enterprise Management System requirements documented in rLink.
• Participated in daily URC meetings with Clients and followed up with test leads about product defects.
• Verifications and validations of test case executions and on-Demand reports.
• Executing and Retesting defects in UAT Environment using Quality Center/ ALM.
• Experienced in defect workflow. Provide project progress and status reports.
• Individually did Smoke tests in UAT Environment.
• Experience in providing UAT Testing status reporting for Project Management..
• Find and create Defects while executing TCs and linked related TCs to that Defect.
• Executed system and configuration test cases in different environments, Portal, Model office Interchange and UAT Environments.
• As a UAT coordinator, I have created different reports, charts using different filters to show testing status to the management and Clients.
• Proper documentation in Share point.
• Identified test data, executed test cases and created test reports using ALM, Generate Reports for Traceability Matrix.
• Worked in the agile environment, stories, attending daily standups and status updates.
• Worked on hospital specific requirements and fixes specific to particular systems.
• Performed data conversion testing and verified results in the database using SQLs.
• Experienced in test case design from requirements and from change of orders.
• Experienced in bug tracking, reported in Project Portfolio Management (PPM) and documented test results accordingly.
• Performed Sanity testing, Smoke testing, Functional testing, GUI and regression on every build of the application.
• Executed Test scripts in UFT for regression.

Environment: ALM 11, Windows, Share point, UFT and SQL Developer.

Confidential, Matthews, NC

QA Tester

Responsibilities:

• Worked as a Tester with the responsibilities of testing different functionalities of the Confidential mobile application.
• Developed test plans, test cases, test conditions, test designs and test reports using Quality Center.
• Conducted Integration, Functional and GUI Testing for Product Search, Shopping List, Store Locator, Registration and Profile Creation.
• Tested application compatibility on different platforms, browser versions and mobiledevices, tablets
• Experienced in testing on mobile devices which includes iPads, and Mobile Devices.
• Involved in test preparation and execution activities from authoring test scenarios, test cases, execution plan, identifying test data and executing test cases
• Performed Backend/SQL Test for Insert, Update, and Functions.
• Participated in bug tracking, reporting and documenting the test results accordingly.
• Performed Functional testing, GUI and regression on every build of the application.
• Performed Testing on the real devices as well as using device anywhere tool.

Environment: Quality Center, Device Anywhere, JIRA, Windows and SQL server.

Confidential, Charlotte, NC

QA Tester/Analyst

Responsibilities:

• Analyze Business, System requirements and Test Requirements Document (TRD) that are being loaded in HP Quality Center.
• Wrote and executed test cases in HP Quality Center for System Testing and User Accepting Testing (UAT).
• Exported test cases from excel to HP Quality Center using the MS Excel Add in.
• Create defect reports using Dashboard module of HP Quality Center as required.
• Worked in Agile environment, in which User Stories with its tasks were assigned to me as per the iteration.
• Attended SCRUM every morning to get updates and provide updates to the team.
• Performed Black box, User Interface (UI), functional, Usability testing of web application and validated business rules.
• Performed Positive and Negative Testing to ensure appropriate user authentication.
• Generating weekly status reports to the team manager, attend weekly status meeting with business and technical teams.
• Ensured that tasks assigned as per the iteration get accomplished successfully.
• Extensively involved in manual functional testing.
• Participated in the User Acceptance Testing with the clients for every release

Environment: Quality Center/ ALM, JIRA, QTP, and SOAP UI.

Confidential, Morrisville, NC

QA Tester

Responsibilities:

• Interaction with business / data analyst to understand the mapping document and requirement specification
• Written Test Plans, Test Strategy, Test Script, Test Cases.
• Reported bugs and tracked defects using Quality Center
• Creating the test plan and test case as per the SSD/Business cases.
• Mapping business needs/requirements to subject area model and to logical enterprise model
• Involved in extensive DATA validation using SQL queries and back - end testing.
• Confidence testing the application in QA/ production by performing smoke and sanity tests.
• Tested Post session emails to provide information about the mappings used sessions and batches completion.
• Involved in identifying bugs in existing mappings by analyzing the data flow, evaluating transformations and fixing bugs so that they conform to the business needs.
• Participated in weekly meetings and discussed modification request with team.
• Updated framework scripts and parameters and Object Repositories in QTP and executed regression test suites in QA region using UFT.

Environment: Data Stage, UFT, QC, Oracle 9i/10g, TOAD, Control-M.