SUMMARY

• 13 plus years of total experience as a QA Analyst, IT Support Specialist, Web Designing and as an Customer Service Specialist
• Proven self - starter who requires no supervision with great ability to impart knowledge directly or in shared forums, having led multicultural team’s on-shore and off-shore
• Possess excellent communication and interpersonal skills
• Very fast in learning new skills and better in using those skills into profession life
• Good team player with attitude towards quality productions
• Experienced in the testing of application in various Domains like Production, Sales, Services, Home Health
• Experienced performing Functional testing, Regression testing, Installation testing, Integration testing, UAT, Web testing, Database testing, Compatibility testing
• Experience in using tools like HP Quality Centre 11.00 (ALM)
• Experienced in Selenium IDE testing
• Developed a automation tool which integrates the End to End Testing process.
• Experienced with running recorded scripts in Quick Test Professional (QTP)
• Working knowledge in SDLC methodologies including Waterfall and Agile software development. Software Testing Life Cycle (STLC), Bug Life Cycle
• Demonstrated skills in analyzing Business Requirements Documents (BRS), Software Requirement Specifications (SRS) and Functional Requirement and identify test conditions, scenarios to create and develop effective test cases
• Experienced in back-end testing by writing SQL for data validation, data movement and certifying data quality and integrity
• Experience in test plan development, test case creation and test execution

TECHNICAL SKILLS

Testing Tools: HP QTP, HP Quality Center 9x/QC ALM 11x, Selenium, VMware workstation

O/S: Windows (2K\XP\Vista\Win 7\Win Server\3\7\8)

RDBMS: SQL Developer, SQL Server, MYSQL, PL SQL

ERP: SAP FICO

Other Applications: MS Office 2003/2007, MS Outlook, MS Visio

Designing: HTML, DHTML & CSS, Flash

Scripting: VB Scripting

PROFESSIONAL EXPERIENCE

Lead QA Automation Tester

Confidential, Eagan, MN

Responsibilities:

• Writing functional test cases in Quality Center
• Testing the usability of company website
• Perform regression testing for each version
• Performing database testing based on SQL queries
• Worked on eCommerce project.
• Participates in User acceptance testing (UAT)
• Maintain Defect log during various phase of testing
• Prepare defect reports
• Conducted Automation/manual testing using the Standards guidelines and structured methodology in testing the application
• Attend weekly defect report meetings and present progress updates
• Use SQL queries to retrieve data and generate reports
• Used Quality Center to store all reports, test cases test results

Environment: HP Quality Centre, Rest, SOAP, JSON, GUI Testing, Java, SQL, MS Office, Windows XP/Win 7 & Outlook

Confidential

Lead QA/QC Analyst

Responsibilities:

• Manual testing DTC and Symptom codes quality and fix the issue as per requirements
• Testing of codes in database (SQL)
• Macros testing in Assess
• Analyze data using Excel functions (Vlookup, Index) and create reports
• Feed reports in HP QC
• Worked on eCommerce application.
• Testing New version of ASIST software on the required platform and then release the version online
• Creating tickets and taking calls from dealers and providing them IT support on ASIST software
• Creating QR documentation guide for dealers

Environment: HP Quality Centre, Rest, SOAP, JSON, GUI Testing, Java, Quick Test Professional 9.2, SQL, MS Office, VMware Workstation, Windows XP/Win 7, Win Server 2008 & Outlook, VB, VB Scripting

QA Automation Analyst

Confidential

Responsibilities:

• Review BRD and create test plans and cases for manual and automation testing
• Review & finalize test cases
• Participated in weekly Project status meetings and weekly Defect Triage
• Interacted with the Developers and Scrum Master for the regular update of the project
• Executing, recording and maintaining Test Scripts using Quick Test Professional
• Back-end testing using SQL queries
• Web Services automation for manual and Automation both.
• Opened, tracked and handled various stages of defects in Quality Center
• Actively involved in issuing weekly status reports to show the progress of the testing effort
• Managing test sprints with burn-down chart to prevent the delay in projects

Environment: Quality Centre, QTP, MYSQL, MS office, Rest, SOAP, JSON, GUI Testing, Windows XP/Win 7, Win Server 2008 & Outlook, .Net, Java, VB Scripting

QA Test Analyst

Confidential

Responsibilities:

• Participate in daily meeting on construction project progress, requirements and planning for new projects
• Prepare quotations for new Construction projects
• Documentation of all vendor and clients related documents
• Authorizing and issuing inventory to vendors o daily bases
• Authorize purchase order of new inventory and the payments to vendors
• Validated web services manually and through automation usingSOAP UI
• Visiting site and analyzing the quality of construction projects
• Testing Inventory software newly designed for company as per our requirements
• Testing database entries from UAT
• Looking for bugs and reporting them to related team and test them again after receiving the fixed version

Environment: MYSQL, C#, MS Office, Windows XP, Selenium Win, Rest, SOAP, JSON, GUI Testing, Java Server 2003 & Outlook.

Confidential

Website Designing and Testing Analyst

Responsibilities:

• Direct interaction with clients to know and document their requirement and explain them to who team.
• Support in designing web pages with Html/CSS and flash
• Testing of web pages as per BRD.
• Created manual test cases and done testing.
• Database query testing on SQL
• Software installation testing before releasing the latest version
• Support and train our client on different applications
• IT support Networking/ Software/Hardware
• Support in Back-up, cloning, anti-virus and malware protection, ghost, partition, assembling, replacement, sync, restoration, installation etc

Confidential

Quality Specialist

Responsibilities:

• Prepare daily production quality report
• Download material and test for quality and the distribute it to appropriate department
• Run macros to test the quality after receiving finished product from different departments
• After quality approval upload it back to client webpage