SUMMARY

• Senior System Analyst/QA Lead/Business Analyst with extensive 11+ years of hands - on experience (including management experience) in Software testing and quality assurance practice in software development applications for industries as Information Management, Telecommunication, E-Commerce, and Security Information. Possess strong leadership and successful team building capabilities and excellent technical, communication, presentation, and customer service skills.
• Extensively involved in all the phases of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC).
• Strong skills in writing test documentation (QA estimates, Test Outline, Test Plan and Test Design - Test Cases) for manual and automated testing during SDLC.
• Knowledge of different types of testing including Automation/Manual, installation, Smoke, User Acceptance, Compatibility, Functional, System, Integration, Load, Regression, Ad Hoc
• Experience in Black Box as well as White Box testing.
• Expertise in writing, executing, and updating GUI based automated visual scripts with use of various automation tools Mercury Quick Test Pro., WinRunner and SQA Suite - Rational Team Test.
• Highly experienced with verifying backend data using complex SQL queries for different databases like Sybase, Oracle and MS-SQL Server.
• A good working knowledge of networking protocols such as TCP/IP, HTTP, Ethernet, and SSL.
• Prepared traceability matrices to ensure that all requirements were covered while testing.
• Analytical skills include identifying and solving problems and suggested resolution techniques.
• Have working knowledge with various Bug Tracking Systems.
• Possessed a strong background in QA methodologies and a good understanding of the different operating systems.
• Ability to work on multiple projects with extreme attention to detail and willingness to get involved whenever necessary under high pressure situations
• Project Management skills with over 2+ years of experience.
• A team player with very good communication & documentation capabilities.
• Demonstrated great strengths in the areas of team coordination, performance analysis, Internet and Intranet application design/development.
• Demonstrated ability to succeed and learn quickly in challenging environments.
• Have excellent communication, verbal and interpersonal skills.

TECHNICAL SKILLS

Hardware: Sun-Solaris, IBM & PC Compatible, MAC, Dell Servers, Windows servers

Operating Systems: Red Hat Linux AS 4.0 and ES 5.0, Sun Solaris 9.0 and 10.0, Windows (95, 98, Me, NT, 2000, 2003, XP), Macintosh OS 9, OS X, MS-DOS.

Testing Tools: Mercury Quick Test Pro.- QTP (9.0), WinRunner (7.0), Rational Team Test (2003)

Defect Management Tools: Test Director 7.0, Quality Center 9.1, Clear Quest, Remedy, Sablime, OnTrack, PVCS Tracker, Mantis, Visual Source Safe (VSS)

Languages: C, C++, UNIX Shell script, SQABASIC, VB Script, XML, HTML, SQL, VBA, VB.NET, ASP.NET, Java/JSP.

RDBMS: ORACLE 7.2, 8.x and 9i, 10g, Oracle RAC, SYBASE 11.0, MS SQL Server 7, SQLPlus

Software - (Reporting/Data Analysis Tools): MS .NET, Visual Studio 6.0 (emphasis in SourceSafe, InterDev and Visual Test) Visio Professional, Crystal Reports, MS Office (97, 2000, 2003), MS Projects 2003,TOAD (7.6.0.11), SQL Developer (1.5), DbVisualizer, Reflextion, WinSCP, WinTabber, Adobe, SnagIt.

Browsers: IE 6.X and 7.0, Netscape, Mozilla Firefox, Safari, iBrowser.

Virtualization: Vmware workstation, Vmware ESX server.

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst/QA Lead

Responsibilities:

• Performed Manual (GUI) Testing, Automation Testing, Regression Testing, Unix Testing, Comparability Testing and Performance Testing as well as white-box and black-box testing for the events workflows, Java Consoles, and security compliance reports.
• Developed and implemented feature Test plans, Test cases and Test scripts based on BRD and FRS.
• Generated test data from the sample data by manipulating the data to reflect various test scenarios for end-to-end testing, using UNIX shell scripts.
• Performed UNIX/Windows machines (backup & restore) for the test lab and development builds.
• Verified the Oracle data with help of complex SQL queries using SQL Developer/UNIX.
• Responding to events, analyze SIR and trend analysis to generate vulnerability report of Assets.
• Defined procedures, baselines and implemented enterprise’s risk threat analysis for nFX SIM One.
• Actively involved in organizing and setup network topologies in the test lab for the test beds.
• Installation and configuration of nFX SIM One application in test environments using different OS.
• Developed, executed, and maintained automation test suites using Quick Test Pro (QTP) for GUI.
• Maintained traceability matrices to ensure that all requirements were covered while testing.
• Errors found were filed using the Mantis Bug Tracker.
• Ensured that all the defects were timely fixed/retested/resolved prior to Production release.
• Worked extensively with extreme Programming (XP), Agile Methodologies.
• Organized meeting, prepared weekly testing schedules, and submitted test result/ test status reports to the project team.

Confidential

QA Lead/Sr. System Analyst

Responsibilities:

• Performed Manual (GUI) Testing, (DTD’s and XSD’s), EDI testing (for Price and Promotion), Regression Testing, BETA Testing, Performance Testing and User Acceptance Testing.
• Analyzed and Developed MRD and FRD in order to write detailed test plan and test cases for internal testing as well as customer testing.
• Developed, executed, and maintained automation test suites using Rational Team Test.
• Performed Load, Stress, and Performance tests in order to test client and server side performance under various conditions. Analyzed results and generated reports.
• Effectively communicated found bottlenecks problems to the appropriate departments Verified all the bugs were found effectively submitted to the Bug Tracking System (Remedy/Clear Quest System) and fixed prior to Production release.
• Verified the Oracle data with help of complex SQL queries using TOAD.
• Attend functional specification review meetings.
• Execute compatibility test for each major product release by using compatibility matrix for browser, resolution and cross platform testing.
• Trained the entire QA team on how to use Rational Team Test products
• Achieved all of the goals set for each quarter and exceeded expectations by completing more goals then were initially defined by the management.

Confidential

Quality Assurance Engineer

Responsibilities:

• FastFlow, client-server based application that provides solutions for DSL, Cable telephony and VoIP.
• This project involved of integration testing for different modules include Account Manager and Order Manger, Order Tracker, Product and Service Catalog and Telephone Number management.
• My responsibilities include performed Manual Testing, Regression Testing, Performance Testing and Automation Testing using Rational Suite Tool (VU Script, Load Testing and Performance Studio).
• Developed detailed test plans and test cases according to the marketing requirements and functional specification documentation. Errors found were filed using the Clear Quest. Maintain ISO9001 level.