SUMMARY:

• Highly motivated Information Technology Professional with strong competencies in planning, forecasting, implementation, client development, business planning, deployment planning, resource planning, project planning, management, process improvement, design, and a selection of enterprise applications.
• Recognized for delivering sustainable changes through sound management and leadership roles in a wide multiplicity of implementations ranging from project team management to off shore global engagements.
• Experience includes Continuous Delivery, SDLC, Release Management, QA Management, Project Management, Data Analysis, Integration, Customer Care, Billing with .NET platforms, IS business analysis strategies, upgrades, and development training methods.
• Industry experience includes two years in Connected Cars, four years in Utilities Integrations, three years in Financial Services Integration, and seven years in Telecommunications in both the long distance and wireless sectors.

SKILLS AND AREAS OF EXPERTISE:

Process: Continuous Delivery, Agile, Waterfall, RUP, SDLC

TECHNOLOGY:

Software/Products: API, Web Methods, Microsoft .Net (v3/4) Servers, Microsoft Exchange Server, TIBCO

Hardware / Operating Systems/Mobile: Windows Suite of O/S, Mac, UNIX, IE 11, Chrome, Safari, Firefox, Android, Apple, Nexus

Middleware / Databases: .Net, MQ Series, SQL Server, Oracle, HTTP\S, MQ, JMS, SOAP, JDBC, XML

General Tools: Microsoft Office, Microsoft Project (Client and Server)

Application Tools: TestRail, BrowserStack, Waffle, GitHub, Zeplin, DASH, SoftwarePlanner, Test Complete, Test Director, WinRunner, Remedy, Issue Manager, Clear Quest, Test Manager, Clear Case, RequisitePro, Quality Center, JIRA, ITKO LISA, Jenkins

Software Vendor Platforms: SaaS, Excelergy, Amdocs, ICMS, Atlas, MacroCel, Convergys, Fidelity, Ariba

PROFESSIONAL EXPERIENCE:

Confidential, TX

QA/ Release Management

Responsibilities:

• Created detailed Test Cases, Test Suites, and Tests Runs for both Web and Mobile in TestRail
• Created both Smoke and Regression suits executed daily for both Web and Mobile
• Tested daily fixed defects in both Web and Mobile applications
• Created and planned extensive E2E Test Calendars for emerging products
• Executed integration testing with external vendors in QA and Production
• Reported daily testing metric reports, release schedules and release notes to teams
• Executed ad hoc test cases using virtual and OBD II devices
• Participated in daily scrum meetings with Designing, Operations and Development teams

Confidential, TX

Release Management

Responsibilities:

• Produced 2015 production enterprise release calendar as DASH Change Requests
• Produce lower environments Change Request and Implementation Plans
• Lead and coordinate the Go - Live activities including the execution of the deployment Plans, checklists and post implementation tasks
• Facilitated and coordinate multiple QA and Production implementation deployments across multiple support teams
• Work with multiple development teams to ensure use of best practices in source code branching, merges and versioning
• Maintained release repository template and manage key information such as build and release procedures, dependencies, and notification lists
• Created Open Branch Request process within Jira to manage code change
• Negotiated, planned and managed all release activities
• Improved code review process to manage approval status and key information to be migrated from QA to Production
• Managed and facilitated operations review sessions between 15 PODs and Development Operations for all releases

Confidential

Senior Consultant / Project Manager

Responsibilities:

• Data consolidation solution from multiple production systems
• Planned and coordinated Functional, Regression, and Integration audit cases
• Created and documented process procedure for validation accountability
• Created validation Business Rules Coverage Matrix and Audit Script templates
• Executed new product production launch, trending analysis, and sample audits
• Defects, issue management, daily reporting, and process enhancement
• Collaborated with business owners and stakeholders to lead requirement gathering and analysis
• Created project plans detailing project schedule, resource/budget estimates, quality business requirements, coverage metrics, and organizational change management activities
• Established project roles and responsibilities and provided team members with clear direction
• Defined and documented project work breakdowns, monitored tasks, status, updated work estimates and incorporated new tasks into the plan as needed
• Directed daily activities and managed a project team of business and development resources
• Provided functionality expertise during project planning, development, and implementation
• Facilitated all project meetings, evaluated, and managed project change impacts
• Assessed project health, corrective measures, and visibility to Senior Leadership

Confidential, TX

QA Manager / Project Manager / Release Manager

Responsibilities:

• Planned and coordinated Functional, Regression, and Integration testing
• Created a test strategy plan for Functional and Release testing
• Managed and communicated assigned scoped for multiple sprints in each release
• Managed relationships and communications between Business, Development and Testing to ensure requirements fulfillment
• Standardized Release Management process flow
• Created testing process, analysis, and design to support testing
• Planned code deployment and testing schedules
• Project Management of overall releases by tracking and reporting
• Facilitated daily Scrum stand ups practicing showcases and retros
• Performed defect management and problem resolution support
• Reviewed test results and test metrics to ensure conformance with the SDLC
• Managed, scheduled, and allocated testing resources within a portfolio plan
• Managed and owned multiple QA environments
• Estimated hourly functional, regression, and system test efforts

Confidential

Process and Functional Unit Manager

Responsibilities:

• Planned and coordinated unit and development integration testing
• Created a test strategy plan for TIBCO integration developing testing
• Coordinated with build team on code reviews, data, and release management
• Planned development testing process, analysis, and design supported by testing
• Planned deployment plans and deployment schedules
• Overall project tracking and reporting for development and testing efforts
• Defect management and problem resolution support
• Reviewed test results and test metrics to ensure conformance with the acceptance
• Approved unit tests in Business Works, QualityCenter and JIRA
• Delivered over 36 TIBCO bus applications
• Executed over 400 protocols between 12 large scale third party applications
• Worked with both designer and TIBCO development teams