Senior QA Engineer Resume

SUMMARY

More than 13 years of experience as a Software quality assurance specialist, Business analyst, including developing, writing Use cases, gathering requirements, test plans, test procedures/test cases, test scripts, and carrying out tests like, white box testing, black box testing, regression testing, system testing, user/business acceptance testing, performance testing, Managing small teams
Skilled at writing Use Cases and preparing Process Flows in Visio
Skilled in gathering high level and low level requirements.
Experience facilitating discussions with SME’s for detailed requirement gathering
Skilled in writing Functional specifications and User Specifications.
Involved in writing RTM (Requirement Traceability Matrix) on the basis of change summary.
Has re - engineered the business processes by evaluating the project charters and business cases as well as analyzing their impact on the Business Process Architecture.
Has built current and future business models.
Has conducted walkthroughs and validation sessions of se cases and Functional requirements with Technical, Underwriting and Marketing Departments.
Testing experience includes Manual testing, planning, coordinating and orchestrating all levels and types of testing for projects in the Systems Department, writing Test strategies, test plans test cases, test scripts
Involved in daily meetings and weekly walk through.
Experience in Excel pivot tables and macros
Experience in healthcare patient flow solutions.(ADT/HL7)
Experience in testing IVR (voice over IP phone).
Experience in Agile and waterfall methodologies.

TECHNICAL SKILLS

Hardware: IBM PC and Mainframe knowledge

OS: Windows NT/XP, Macintosh, UNIX

Databases: Oracle (Pl/SQL), SQL Server, DB2, MS-Access, Sybase

Languages: C, C++, Java, Visual Basic, ASP, HTML, XML, VBScript, Silverlight, Test directorBA toolsRequirement gathering, FRS, URS, Visio, office, RTM’s

QA Tools: Visual studio TFS including Microsoft test manager (MTM), TFS Project management tool (Teleric), fiddler

Methodologies: AGILE, Waterfall, White box testing, black box testing-functional testing, acceptance testing Integration testing, System testing, Regression testing, Stress testing, and Performance testing.

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Engineer

Responsibilities:

Manual and part of automation testing of the patient flow solutions.
Designing a new process of testing called test blasting.
Writing test cases test plan as well as executing the test cases.
Successfully lead the reporting project. Created status report and graph for the manager.
Testing of multiple projects at one time
Testing ADT (Hl7) Messages and IVR testing.
Conducted ‘Bugs’ meetings.
Conducted informal training of product functionality and QA tools for fellow employees. Basic managerial duties in office when manager is unavailable (Answer questions, attend meetings)
Involved in installation testing.
Wrote SQL scripts to verify the data.
Experience in managing and testing of the cube reports.

Confidential

Business Analyst

Responsibilities:

Prepared business requirement inventory.
Closely worked with business people on gathering requirements.
Wrote data dictionary and rules dictionary.

Confidential

Business Analyst

Responsibilities:

Assisted in building the new Enterprise Business Architecture by building current and future business models.
Prepared “Is to Should” change summary and “project summary” documentation based on business case and project charter.
Traced and mapped inter-dependencies between different domains.
Prepared use case inventory in MS Excel.

Confidential

QA Tester

Responsibilities:

Involved in root cause analysis.
Involved voluntarily in preparing status reports for QA department.
Also done testing ETL jobs in Autosys.
Involved in daily walk through and meetings. Also voluntarily conducted meetings For Qa dept.
Helped business people for analyzing the reports and comparing the upstream-downstream data and information.

Confidential

Sr. Business Analyst

Responsibilities:

Involved in set up testing, Installation Testing, Functional testing Regression testing, load testing (manually), system Acceptance Testing.
Involved in the meeting with the End clients (business partners)
Involved in the building, managing and training the team of 4 members.

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