TECHNICAL SKILLS

• Designing Test Plans
• Test cases and Test scripts with Selenium
• UFT
• Quality Center/ALM
• LoadRunner
• Rational Products (Rational Functional Test
• Rational Manual Test
• Rational Requisite Pro
• Rational Visual Test
• Clearcase
• ClearQuest) Segue Products (Silk Test
• Silk Radar)
• SoapUI
• Lotus Notes
• Jira and well versed in Client/Server
• Web
• Mobile and Unix testing in a multi - tier environment. Telecom Billing System
• Retailing services
• Health insurance
• Clinical trials
• Payroll
• CRM and e-Commerce verticals.

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Responsible on testing various responsive websites and Mobile applications on web browsers, tablets and mobile.
• Used wireframes for website POC and Gathered business requirements.
• Responsible as a Webmaster maintaining few websites
• Created functional / UI Testcases, Test plans, Defect reports, Change Management estimations, trained business in domain, hosting and adding products to categories in word press.
• Proof reading Content, eMail Configuration, Posting ads and Banners
• Tested integration for Orders, Gift cards, checkout and Social Media.
• Verifying Security Certificate, MailChimp for Mass mail Marketing.
• Tested Square POS mobile app for clients.
• Tested Sure payroll cloud web application for various clients.
• Used UFT for automating the web application

Environment: HTML, CSS, C-panel, Java, MySQL, WordPress

Confidential

QA Lead

Responsibilities:

• As a QA lead responsible for Quality of the product for testing Confidential eCommerce website in B2C and B2B world for North America.
• Responsible for QA process, QA deliverables in SIT phase with offshore Accenture team and UAT phase with Business stake holders.
• Used Agile/Kanban board with backlogs, sprint releases, estimating story points, followed agile process and attended daily standup meetings.
• Responsible for smoke testing using selenium automation tool.
• Used Sap-Hybris cockpits (CMS/Product/HMC/HAC) for changing SAP attributes on staging and syncing with live panganea.
• Tested various eCommerce components as email marketing, SEO, Social Media, UI and Content for 1400 products.
• Generated and recharged Giftcards at HMC cockpit with amount.
• Evaluated UFT and Selenium Tools and used wiki for maintaining Mobile, Browsers, o/s information for releases.
• Used Jira, Zephyr for defect and test management at IST, UAT environments.
• Used Oracle(Maximizer) for A/B testing, Bronto for email marketing, Agileone(CRM) and TrueFit for recommending shoe size for shoppers.
• Used Coupon codes, Credit cards and Gift Cards, shopping bag during end to end eCommerce testing.
• Used various browsers at Desktop, tablets, mobile devices for QA testing.

Environment: SAP Hybris (CMS, HMC, CS, Product Cockpit), Java, Maximizer, Bronto, Agileone(CRM), Selenium, Jira, Zephyr, SourceTree, Cucumber

Confidential

QA Lead

Responsibilities:

• Involved in reviewing the FRD, SIT Testplan, Defect triage meetings, Resource management, daily testexecution and defect reports.
• Import testcases, create testsuites for regression and new functionality in ALM. Synchronise Salesforce case management with ALM defects for the ACH, IR, Wire Transfer and SAM Applications.
• Configured the SAM application for dual approval, and create various users with different entitlements (web user, web admin) and apply the filters on SAM to check various payments(Information Reporting, ACH).
• Participate in defect triage meetings with developers, stake holders and ACI world wide on daily and weekly basis to resolve the issues.
• Prepared BRD traceability matrix and defects-testcases matrix.
• Prepared release documentation for every release with defects, known issues, Help documentation, Software updates.
• Coordinated with Developers, BA and other integration teams.
• Used UFT to automate end to end testcases for entry criteria.

Environment: - Java, Oracle 10i, MQ-series, ALM-11x

Confidential

QA Manager

Responsibilities:

• Responsible for designing testconditions, testplan, testcases, execution and entering defects for web and mobile applications using HP-ALM.
• Responsible for Cross Browser testing on PC, Mac, Mobile devices (Ipad, Iphone and android) and multiple O/S.
• Created Regression Automation scripts using UFT and TFS for source control and used Postman for testing Soap Webservices.
• Responsible for Customer Setup, Billing, Payments in eCommerce and Portal applications.
• Responsible for daily sprint meetings with offshore team (designers, developers, QA, Sales, Content analyst for multiple clients)
• Responsible for evaluation of tools - UFT vs Selenium IDE
• Responsible for Client documentation of various websites, mobile apps which includes presenting prototypes and closing client deals.
• Responsible for resource planning, project milestones, risk, budget and delivery a quality product for each client (team of 5 resources).
• Involved in creating banners, flyers, website prototypes and build application forms using Microsoft Infopath, publisher, WIX, word press, shopify and used MySQL as a database.
• Used Bluehost for configuring, hosting and maintaining websites.
• Tested Clover POS system and Menu on website.
• Tested Integration of MailChimp with Prosper works (CRM).

Environment: Java, MySQL, HTML5, QTP/UFT, ALM, Selenium(IDE), Microsoft Publisher/InfoPath, PHP, WIX, Shopify, Apache Tomcat

Confidential

Lead QA Analyst

Responsibilities:

• Responsible for restoring, taking backup and upgrading databases and checking various FE, BE, Upgrade, ETL logs and escalating to development.
• Managed support QA resources in India, UK and china (team of 14).
• Responsible for designing testcases, testing defects, reporting defects, allocating resources and responsible for patch releases.
• Used BCS as SOAP webservices for creating users/groups/courses and retrieving the direct data from the skillport.
• Compared Legacy and Skillport reports.
• Verified schemas, executed stored procedures and duplicate records.
• Used SoapUI tool for testing webservices and QTP for regression testing.
• Used SQL Server widely for checking the data during testing.
• Used Mobile, IPad, and IPhone to test the web applications.
• Used Content.xml to to load content and test books, videos and course contents.
• Used Ondemand/Scheduled ETL to test Skillport and Reporting db.
• Widely touch all applications around skillport as part of patch team supporting and testing patches for all client databases.

Environment: SqlServer 2008, .NET, XML, SSIS/SSRS, Tomcat, Sharepoint

Confidential

QA Lead

Responsibilities:

• Responsible for preparing Testplans, Testconditions, Testcases and Testsuites and used Jira/Lotus Notes for defect tracking.
• Responsible for reviewing the FRD and common requirements.
• Responsible for sanity, screen spec, functional and regression testing.
• Used Agile and Waterfall methodologies for different projects.
• Responsible for estimating, testing change controls and supporting production issues and used Quality Center as test management.
• Trained BA and other team members in using the AMD, Consumer vehicle loans, Auto Quote, Credit card and Electronic Flow of Funds between Mutual Funds to Loans and Loans to Life Insurance applications in CA and Staging environments.
• Implemented and provided solutions to QA team in using the Rational Manual Test tool for migrating testcases from excel sheet into RMT Tool.
• Built Automation Scripts using Rational Functional Test for HELOC, HELON applications and generated reports in QC(ALM) for 76 projects.
• Built Automation scripts using Winrunner9.0 and QTP10.0 for Evault, Mutual Funds and Consumer Loans applications.
• Responsible for ACH, Wire Transfer testing in Confidential corporate banking apps
• Created domestic and international wire repetitive and non-repetitive Wire/ACH/EFT payments in corporate banking. Exported domestic and international wired payments and tested various Statuses (pending, approved, Cancelled) and validated at Transaction Search Screen. Used SWIFT Protol during the wire transfers.

Environment: Java, DB2, WebSphere, Winrunner, QTP, RFT, RMT, ClearQuest, ClearCase, Lotus Notes, Jira, CQTM, .NET, SharePoint, DB2

Confidential

Senior QA Engineer

Responsibilities:

• Responsible for writing testplans, testcases and reporting defects. and designing automation scripts using winrunner and QTP6.5.
• Worked on Content Search Applications of InfoUSA (uploaded from Reuters, Thompsons and Dun &Bradstreet).
• Responsible for checking performance (response time) using Loadrunner.
• Written Complex SQL Queries to retrieve test data from SQL Server.
• Compared SOAP\HTTP XML files in Production, Development and Staging areas.
• Responsible for UI testing before released into production environment.

Environment: SQLServer, .Net, IE, Netscape, AOL, QTP6.5, Winrunner7.0, ClearQuest, ClearCase

Confidential

Tools: Admin/Automation Engineer

Responsibilities:

• Responsible as a TestDirector (Quality Center) Administator supported USA, UK and India regions in creating, migrating (Access to Oracle), customizing projects and providing Solutions for475 end users and 85 projects.
• Responsible for testing credit card (capstone credit card engine).
• Used Middleware shell scripts to test the creditcard application.
• As a WinRunner, TestDirector Enterprise Admin responsible for creating new projects, users, groups, transition rules, standard and non-standard user defined fields.
• Generated monthly WinRunner, TestDirector License usage reports.
• Responsible for integrating the Rational Requisite-pro and Testdirector tool for business requirements.
• Responsible for writing Automation Scripts using Winrunner and running batch jobs using Unix Shell scripts.
• Used TOAD tool for finding test data from Oracle database.

Environment: Win-2000, WIN-XP, HP-UX, IIS 5.0, Oracle, Java