SUMMARY:

• Highly motivated Software Test Manager and Test Lead with more than 16 years of experience with Utility, Health Care, Property and Casualty (P&C), Financials, Pharmaceutical Industry and seating and mobility equipment, Clients and software applications.
• Possess strong expertise in developing and implementing test plans, test scenarios and test cases and defect tracking.
• Experienced in managing and testing web - based and client server applications developed using .Net, Java, ASP and mainframes.
• Possess effective oral and written communication skills, strong analytical and problem solving abilities.
• Recipient of Outstanding Service award, Best Team Member award and Starfish award from Confidential.

TECHNICAL SKILLS:

Testing tools: Manual Testing, Test Director 6.0, 8.0, Quality Center 10.0, UAT, Web Testing, Security Testing, .NET, Macintosh, Safari, MS Visual Studio, Firefox, Agile Testing, ALM, TFS, Data Warehousing, ETL, PVCS Tracker 7.5.1, JIRA Tool, Dragon tool, ALIP (P&C Policy Administration System), Citrix Xen App. SOAP UI, Version One.

Documentum Tools: SharePoint 3.0 & QDoCCS

Operating Systems: UNIX, Windows 95/ 98/NT/Windows 7 and Windows XP

Databases: DB2, Oracle, MS Access, PL/SQL, Oracle SQL Developer 1.5.5 & SQL Server, Toad, Mongo DB.

ERP: PeopleSoft, Oracle Financials & SAP

ETL tools: Data stage and informaticsBMP Tools: CSAT (customer Service Administration Tool), PEGA tool

PAS / PMS: One-shield Dragon Tool, ALIP (Accenture Life Insurance Platform)

Heath Care: HIPAA, EDI, HL7, Claims and Payments, Mercator 6.5, PMS, The Patient Protection and Affordable Care Act (PPACA), ICD - 9, ICD - 10 code sets for International Classification of Diseases API and SOAP UI .

PROFESSIONAL EXPERIENCE:

Confidential, CT

Manager - Software Testing

Responsibilities:

• Approving the readiness and migration of code and environment changes from development to testing
• Reviewing and signing off the test scenarios, test cases and test data for system, SIT and user acceptance testing Phases
• Preparing for and coordinating User acceptance testing and working with the business area to define the acceptance criteria
• Communicating and obtaining approval of test results (system, system integration Testing and User acceptance testing from the Business Process Owners.
• Tracking and managing the various testing activities during the project lifecycle
• Coordinating with the business SME and Technical Lead in the identification and development of test data
• Determining and transitioning the ownership of relevant test artifacts, (Test Plans, Test Strategy, Test Data, Test Cases, Test Beds, Test Environments, Test Results, ID's and permissions, etc.) to the support team
• Ensuring that the Requirements Traceability Matrix is updated with the mapping of Test Cases to the Project Requirements
• Attending weekly working steering committee (WSC) meetings and providing updates on project related testing activities to committee members and project track leads from Procurement, Material Management, Accounts Payable and Reporting.
• Attending Weekly project team meeting with Project Director, and track leads to give update on testing activities.
• Conducting a Test Assessment during the Project Planning phase to determine the testing types that would be applicable for the project and the approximate testing effort
• Reviewing the testability and ambiguity of project requirements (functional and non - functional)
• Providing inputs to the Project Manager in developing the integrated Project Schedule (activities related to Testing)
• Ensuring that all test environments (for system testing and UAT) are create, available and stable for test execution (e.g. test ids, test data)
• Conducting system testing and UAT readiness via a readiness questionnaire (developed by Standards and QA Group)
• Engaging the resources required for various types of testing as identified in the test plan
• Providing weekly status of the testing and defect resolution activities to the project team
• Identifying and escalating risks and issues (related to testing) with the project leadership team
• Developing testing metrics and participating in lessons learned and project close out meetings
• Coordinated with performance testing vendor to perform performance testing on the applications using performance testing tools like load runner.
• Hands on experience on writing test plans, test strategies, test cases and loading of test cases in test plan and test lab in quality center - ALM tool.

Environment: Test Management, Waterfall, Windows NT, XP, .Net, Safari, Google Chrome, IE 11.0 MS office, Excel, Manual Testing, SIT, UAT, Security testing, Data conversion testing, Disaster Recovery testing, performance testing, and ALM.

Confidential, CT

Test Manager

Responsibilities:

• Involved in identify the scope of the testing required for a SOLO EASE and Telemedicine projects based on the requirements document.
• Preparation of Test cases for SOLO Ease and Telemedicine projects based on the BRD for system testing.
• Preparation of Test Strategy based on the New Project Proposal (NPP) and other available project related documents.
• Setting up of walk-through sessions with business, development, stakeholders and Testing teams.
• Preparing out the test plan after discussions with the test team and have it reviewed and approved by the Project Manager, business analysts, Enterprise Testing Director and development team.
• Preparation of Requirement Traceability Metric for each module, these metrics could be an inherent goal for the test team as well as what is being testing.
• Identifying the defects during system and security testing and log the defects in ALM. Make sure that the defect status is updated on a daily basis.
• Executed the test cases for security testing including login and logout and back button functionality to test the security of the applications.
• Involved in testing Single sign on security for access to login, logout, data, multiple browser compatibility Back and forward, security misconfiguraton etc.,
• Interacting with the development team and Business Analyst to retest the fixed issues identified during system and User Acceptance testing and see that the issues got resolved.
• Interacting with business and communicate the fixed defects that ready to test in both systems and UAT testing and getting the sign off.
• Tested security of the applications by finding the vulnerabilities in the network resource and policies.
• Tested system software security by assessing weaknesses in the various software (operating system, database system, and other software) the application using API, SOAP UI.
• Verified that the that the client browsers like IE, Chrome and Fire fox or any such tool cannot be manipulated by breach in the security of the SOLO and Telemedicine applications.
• Identification of testing risks involved in the projects.
• Preparation of Test summary reports on daily based and to report testing status to higher management.
• Participating in daily testing status meeting during testing phase of the projects to update the status on the functionality, Performance and the security of the applications.
• Involved in managing all phases of Software development life cycle (SDLC) to testing the applications using SIT, UAT and Security testing.
• Well-versed with both Waterfall and Agile testing methodologies.

Environment: Windows NT, XP, .Net, SOAP UI, Safari, Google Chrome, IE 11.0 MS office, Excel, Manual Testing, SIT, UAT, API, Security testing and ALM.

Confidential, CT

Software Quality Test Manager

Responsibilities:

• Involved in identify the scope of the testing required for a particular release based on the requirements document.
• Preparing out the test plan after discussions with the test team and have it reviewed and approved by the management/ development team.
• Managing offshore and onsite testing teams by assigning the tasks and getting the status from them and send the status report to QA manager.
• Preparation of Test cases/use cases for VENU application consisting of Billing module, Payer Profile module, Client Profile module, A R Module, Purchasing module, inventory, order processing and Order profile module for system testing.
• Identifying the defects during system testing and log the defects in Team Foundation Server (TFS). Make sure that the defect status is updated on a daily basis.
• Act as a scrum master and running the daily scrum meeting with both offshore and onsite testing and development teams.
• Interacting with the development team and retest the fixed issues identified during system and User Acceptance testing and see that the issues got resolved.
• Interacting with business and communicate the fixed defects that ready to test in both systems and UAT testing and getting the sign off.
• Preparation of Taxability Matric for each module, these metrics could be an inherent goal for the test team as well as what is being testing.
• Identifying the needed testing effort by calculating the sizing needed for the given release and plan the effort needed for the same.
• Figure out what skills are needed and balance the test resources accordingly with those needs based on their own interests as well. Also identify if there are skill gaps and plan training and education sessions for the identified test resources.
• Identify the tools for test reporting, test management, test automation, etc. and educate the team as required to be able to use those tools. Again, plan knowledge transfer sessions in case required for team members for the tools they would use.
• Initiate the test planning activities for test case design and encourage the team to hold review meetings, ensure the review comments are incorporated.
• Check if there might be any delays in achieving the schedule and hold discussions with testers to figure out the issues they may be facing and strive to resolve them.
• Present the timely status to the stakeholders and management and to keep them inform about the progress of testing work being done.
• Involved in day to day deployment of latest code in test environment once the latest code including the database and store procedures were checked in by the development team.
• Involved in all phases of Software development life cycle (SDLC).
• Well-versed with both Waterfall and Agile testing methodologies.

Environment: Citrix Xen App, MS Excel, MS Word, MS Visual Studio, Share point, Agile and Waterfall testing methodologies, MS Outlook, Manual Testing, VB.NET, Visual Studio 2010, .NET, SQL Server 2008, Web testing, UAT & TFS (Team Foundation server)

Confidential, Hartford - CT

Sr. Business Process Analyst / Quality Management

Responsibilities:

• Involved in collecting requirements and interacting with developers and managers to ensure that the application is implemented with business requirements.
• Prepared technical specifications, test cases, test plans and test scenarios based on user requirements.
• Mismatches and bugs were identified and reported back to the development team.
• Performed system testing, volume testing, security testing, acceptance testing, and regression testing and integrated testing. .
• Manual execution of test cases and verification of actual results against expected results.
• Involved in writing SQL statements for querying and retrieving the data while working with data tables.
• Prepared use cases for reports that are developed based on the business need document for the business users.
• Interacted with developers and end users to resolve technical issues and provided production support.
• Involved in writing SQL statements for querying and retrieving the data while working with data tables
• Involved in subscription testing for reports developed by the developers based on user requirements.
• Used Devtrack as defect tracking tools to keep track of the defects and to generate the defect reports etc.,.

Environment: Windows NT, XP, MS SQL Server 7.0, Manual Testing, UNIX, Oracle, OMS, MicroStrategy, DAV Track and SQL.

Confidential, Bluebell, PA

QA Team Lead / Tester

Responsibilities:

• Involved in preparing of used cases for reports that are developed by the developers.
• Worked extensively in Claim payments. Developed test scripts based on the business requirement documents (BRD’s).
• Involved in ensuring that program and project testing status is up to date for each gate.
• Involved in implementation of HIPPA to ensure standards for health information and security and privacy of individual’ health information and Health insurance portability for employed persons.
• Involved in HIPPA implementation to ensure security and to protect the confidentiality of health information and guard it from unauthorized access.
• Involved in testing pharmacy claims processing and other systems like HMO and PPO claims processing.
• Involved in testing the data flow to various tables and verifying the data loaded into the tables.

Environment: Windows NT, XP, MS SQL Server 7.0, EDI Manual Testing, HIPAA, HL7, Pharmacy Claims, ClearQuest, MS Excel, MS Word, PowerPoint, Mercator 6.5, DB2 and Mainframes (TSO).

Confidential, Bloomfield, CT

Sr. QA / BA Analyst

Responsibilities:

• Involved in collecting requirements and interacting with developers and managers to ensure that the application is implemented with business requirements.
• Prepared test cases, test plans and tests scripts based on user requirements and functional specifications.
• Mismatches and bugs were identified and reported back to the development team.
• Performed system testing, volume testing, security testing, regression, performance testing, and Acceptance Testing, Integrated Testing on Mainframes.
• Manual and automated execution of test plans and verification of actual results against expected results
• Involved in writing and testing HIPPA Redemption Web Base Tool test scripts and updating the same in Test Director.
• Interacted with developers and end users to resolve technical issues and provided production support.
• Worked on EDI for updating provider information
• Worked on Claims and Payments with CHC. Developed test scripts and test scenarios by interacting with developers to ensure business requirements
• Used Test Director for defect tracking system.
• Actively involved in giving Win Runner Production Support.

Environment: Windows NT, MS SQL Server 7.0, MS Projects, EDI, Data Warehouse, Visual Basic, Manual Testing, HIPAA, MS Excel, MS Word, PowerPoint, MHS, PMHS, UAT, Win Runner 6.02/Test Director 6.0/7.2, DB2 and Mainframes (TSO).