PROFESSIONAL SUMMARY:

• Over 10 years of diversified experience in Software Engineer and Software Quality Assurance Department and involved in testing various applications like Client/Server, Web Applications (e - Commerce), Banking applications, CRM Applications, PeopleSoft, Health Care applications, Wireless Communication Systems and Auto Insurance Applications.
• Experience in establishing QA Procedures / Standards to meet AICC International QA Standards, proficient in writing Test Plans, experience in coordinating onshore/offshore project activities and documenting the Testing Procedures and writing in-depth Test Cases to meet the Testing Cycle.
• Excellent understanding of Software Quality Assurance Techniques and complete knowledge of the Software Development Life Cycle (SDLC).
• Automated scripts by using web driver, TestNG, Maven and Source Tree
• Tested Siebel Interfaces developed in EIM and EAI
• Familiar in Designing Test plans, Test Cases, Test Scripts and Test Procedures.
• Involved in performing Unit Testing, Integration Testing, Regression Testing, Product testing, Functional Testing, System Testing, GUI Testing, and User Acceptance Testing (UAT) of CRM Siebel, SAPR/3, HIPAA, HL7 messages, ANSI X12, MQ series, Toad, MS Access and web applications using HTML, XML, SOAP, Java scripts, Business Intelligence Reports, Hadoop and Unix Scripts.
• Tested IOS and Android platforms
• Experience in 5010ANSI X12 and DICOM Standards, message exchange
• Worked in middleware tools like Mercator & Tibco
• Working knowledge of IC design,ICD-9.ICD-10, Telephony, MIL-PRF-19500,MIL-PRF-38534 and Networking
• Working knowledge of Oscilloscopes, Digital Meters, Spectrum Analyzers, calibration of process instruments and load cell Monitors.
• Experience in Backend Testing of the application by executing SQL commands
• Having excellent communication skills and fast learning capabilities.

TECHNICAL SKILLS:

Operating Systems: Windows NT, UNIX, Windows 2000, Windows 98, UNIX, MVS/ESA and MS-DOS

Testing Tools: Quick Test pro, Load Runner, WinRunner, Silk Test.

Bug reporting tool: PVCS Tracker, Bugzilla, ClearQuest and Test Director

Languages: C++, VB .Net, VB, C, Java, Developer 2000 Visual Studio

Database: Oracle 11.Oi, DB2, SQL Server 12.0, DB2and MS Access, MS Excel

Scripting: Shell and Perl, escript

Web Tools: ASP, VBScript, Java Script, Cold Fusion Studio 4.5, HTML and XML.

ERP: SAP R/3, Siebel CRM applications, People Soft, Epiphany

UML toolsMS Visio 2000:

Reporting tools: Crystal Reports, Actuate Reports 5.0/4.5

Web Servers: Oracle Web Application Server, MS SQL Server, MS IIS, Web Logic

Web Browser: IE 6.0/7.0, Edge, Chrome, Safari

PROFESSIONAL EXPERIENCE

Confidential, San Mateo

Sr.QA Engineer

Environment: Sales Force, Force.com, MSFT Dynamics, Saas, AWS, Jira, Json, Qtest, Jira, GIT, Java,Web Services, WebDriver, Maven, TestNG, Python, Jenkins, SQL Server2017, Azure, Agile, X-Author, QMS, Confidential Approvals, all versions of Android & IOS, Localization process

Responsibilities:

• Perform Quality Assurance testing for Confidential products
• Developed test plans / test cases for Confidential Salesforce (CLM), Dynamics (GCLM) and Cloud platforms (GCLM)
• Worked closely with program management to identify key metrics for build quality, unit test coverage and regression test suite
• Setup meetings with all customer-facing teams (Tech support, Product Success, Professional Services) to understand quality issues and help with issue resolution.
• Worked with Dynamics implementation team for Confidential project.
• Worked with execs in Salesforce and Dynamics to resolve issues related to SF/Dynamics platforms found during platform upgrades, scalability testing.
• Experience setting up and managing Mac and Windows desktop environments for Confidential products.
• Worked on migration process from Azure cloud to AWS and vice versa.
• Tested the app on mobile devices (IOS and Android)
• Developed Automation scripts for GCLM/SFDC by using Java- Selenium web driver and TestNG.
• Tested the localization process for various languages.
• Hands on using ADB commands, installing / uninstalling the apps, collecting the device dump, GCM,FCM,screen capturing & recording
• Extensively used Confidential Office Suite of products for documentation and data interpretation.
• Actively participated in enhancement meetings focused on making the product more effective in real time scenario.

Confidential, San Jose

Software QA Engineer

Environment: Data Virtualization, Java, REST, HT TP, HTTPS, WSDL, UNIX, Oracle 11G, JDBC, GIT, Web Services, python Web Driver, Maven, TestNG, Salesforce, SAP, Oracle, SQL Server2012, Agile.

Responsibilities:

• Perform Quality Assurance testing for Confidential Java based applications by using Confidential current QA methodologies
• Tested the various Dara Resources from one server to another server by using Deployment Manager
• Validated the XML files from server to another server
• Developed Automation test scripts by using the Java- Selenium web driver and Test NG
• Validated the SQL queries for Bigdata and Haddoop.
• Used Java code for automation Framework.
• Actively participated in enhancement meetings focused on making the product more effective in real time scenario.
• Worked on Agile methodology

Confidential, San Francisco

QA Analyst

Environment: Java, Web logic, Web sphere, Green Hat, SOAP, HTTP, HTTPS, WSDL, CRM (ECPR), Quality Center9.2, QTP 9.1, Integra, Windows

Responsibilities:

• Perform Quality Assurance testing for Confidential Java based business systems (middleware Application, Accounts Application, Financial service locator) by using Bank current QA methodologies
• Tested the middle ware Integration testing with CRM, WIB, CIV, IBK, SVP, data warehouse and credit card systems (CCBS & FDR) and desktop apllications.
• Validated the XML request and response for all banking transactions.
• Automated the test scripts by using the selenium web driver and Test NG
• Used Java code for automation Framework.
• Tested the Online Banking (Bill Pay, Checking & Savings, Credit cards Rewards) Loans (Home Mortgage, Home Equity,Student Loans, Personal Loans-Rates and Payments, Auto Loans and Investing (The Private Bank, Mutual Funds, Brokerage Commission-Free Trades, Retirement Planning) and the Confidential Products.
• Used Green Hat tool (Rational Integration tool) to automate the test cases and created the test suites to regress the test cases.
• Integrated the Green Hat tool with HP quality center to track the test case status while running the regression suite and QTP used for automation.
• Tested the e-commerce product allowing websites to accept online payments and establish credit Relationships per month with banks
• Created functional Automation scripts using java for Selenium/Web driver and TestNG
• Tested the EMAA (Enterprise Make an Appointment Application) in mobile and EBS rewards Application and coordinated the onshore/offshore activities.
• Validated the SQL queries for Multichannel Project(MCL),Bigdata and Haddoop.
• Tested the Oracle HRMS application integration with EBS Rewards project.
• Write test plan and test cases for core platform J2EE based application APIs and services.
• Reviewed test cases and test plan for System Integration testing.
• Used Mercury Quality Center and Clear Quest to analyze, track and report defects.

Confidential, Mountain View, CA

Software QA Engineer / Analyst

Environment: Java, SOAP, Sales Force, Web Services, HTTP, WSDL, cloud, LDAP, Oracle 10G, TOAD, XML, MAC V10.5, WIN7, Safari, Macintosh, UNIX, Selenium/Web driver, ipad1&2 with IOS 4.0.1/5.0.1, REST, IPhone-3G/4G, Android, Consuelo, Mobile configuration Utility, Charles and Agile and Scrum

Responsibilities:

• Perform software-testing effort for Campsite-Legal Knowledge Management System and other desktop related Software applications.
• Developed test plans / test cases for Campsite-Legal Knowledge Management System and Document Management system
• Created functional Automation scripts using the Selenium/Web driver.
• Used Java code for Web Driver Automation scripts
• Validated the web services API calls for Confidential Campsite/Document Management system by using SOAP UI
• Testing for Manage Territories functionality which includes request submission and Update wizard flow for New and existing Territories
• Verification of SFDC customized changes in Firefox, Chrome and IE Browsers
• Coordinated the onshore/offshore activities for testing the application.
• Validated the Java script, XML, HTML for Legal projects
• Worked on Agile testing process
• Validated the SQL queries for Campsite project.
• Performed Manual testing, Integration testing, Regression testing, Black box testing, White box testing, Functional testing and Data Base testing for all critical Campsite-Legal Knowledge Management System and Document Management system

Confidential, Santa Clara, CA

QA Engineer/Siebel Analyst

Responsibilities:

• Perform Quality Assurance testing for YCRM-APT Integration and other related Software applications.
• Develop test plans / test cases and perform verification of testing using the Test Manager in Agile for Quote and Order Management system
• Application support Activities with onsite-offshore coordination
• Tested and Configurated Links Yahoo Links in SFDC which was replaced by the Confidential links Vanilla Version
• Tested SFDC Admin related changes like Email, Personal Info and Password modifications
• Testing different type of profiles Responsibilities and Roles in SFDC Some Configurated Profiles and their responsibilities with the corresponding screens, Roles with their restriction to the Data
• Document issues in a bug tracking system and report progress of testing to the Bugzilla
• Created functional automation scripts using the QTP and Selenium
• Perform and set up the data in the Content Management system (IMS2)
• Validated the escript and Java script in YCRM-APT Integration process
• Validated the web services API calls from Siebel YCRM to Java based APT Application by using SOAP UI
• Validated the HTML5, CSS3 and Java Script

Confidential, San Francisco, CA

Software QA Engineer / Analyst

Environment: Java, PERL, Siebel 7.5.2, Web logic, Web Sphere, SOAP UI, HTTP, WSDL, Quality Center9.0, QTP 9.1, UNIX, Oracle9.Oi, DB2, AIX, TOAD, MS Access, MQ Series, XML, VB.net, EDI, 4010ANSI, X12, API, Data Warehouse, and Business Intelligence reports, Cognos, Informatica, Data Migration, ETL, Clear Quest, Web logic/Apache, MYSQL WebEx Form Works.

Responsibilities:

• Perform software testing effort for Macess system and other related Software applications.
• Develop test plans / test cases and perform verification testing using Mercury Quality Center
• Document issues in a bug tracking system and report progress of testing to the Rational Clear Quest.
• Validated the HIPAA compliant for claims and EDI 837 Dental Transactions.
• Validated the data migration from legacy system to Metavance system
• Validated the Dental claims work flow queues and Enrollment work flow queues
• Participate on program teams by working with Product Management, Engineering, Service, resolving user requirement, design, and implementation issues.
• Validated the web services calls for all health care transactions by using SOAP UI
• Validated the EDI claim XML files.

Confidential, San Francisco, CA

QA Analyst

Environment: Java, Web logic, Web sphere, Mind reef Soap scope, HTTP, WSDL, CRM (ECPR), Quality Center9.2, QTP 9.1, Integra, Windows NT, UNIX, Oracle 8.0i, DB2, AIX, Hogan DB, TOAD, MS Access, MQ Series, XML, Clear case, Account Types, FSL (Financial service Locator), Lock Box, WebEx, Web Logic/Apache, Visual Studio.

Responsibilities:

• Perform Quality Assurance testing for Confidential Java based business systems (middleware Application, Accounts Application, Financial service locator) by using Bank current QA methodologies
• Tested the middle ware Integration testing with CRM, WIB, CIV, IBK, SVP, data warehouse and credit card systems (CCBS & FDR)
• Preparing data for Data Warehousing. Using Informatica to do massive updates (ETL - data Extraction, Transformation, and Loading).
• Coordinated Data Interchange activities. Communicate with clients to find out the best solutions for transaction data transfer daily.
• Used Integra to automate the test cases and created the test suites to regress the test cases.
• Tested the Online Banking (Bill Pay, Checking & Savings, Credit cards Rewards) Loans(Home Mortgage, Home Equity,Student Loans, Personal Loans-Rates and Payments, Auto Loans and Investing (The Private Bank, Mutual Funds, Brokerage Commission-Free Trades, Retirement Planning)
• Write test plan and test cases for core platform J2EE based application APIs and services.

Confidential, San Francisco, CA

QA Analyst

Environment: Java, PERL, SAP, Web logic, Web sphere, Siebel 7.5.2, POS, SAP R/3 4.6, Peoplesoft8.0, Epiphany 6.4, Test Director8.0, Winrunner7.0i, QTP 8.0, Windows NT, UNIX, Oracle 8.Oi, IBM DB2, AIX, Huon DB, TOAD, MS Access, MQ Series, XML, VB.net, People soft, Data Warehouse, Informatica, Oracle Rap, ETL, Clear case, Credit card Payments.

Responsibilities:

• Perform Quality Assurance testing for CSAA business systems (Membership Application, Auto Insurance Application, POS application) by using CSAA current QA methodologies
• Involved in the System Integration testing with Siebel CRM, Billing, Cashiering, Producer Compensation, DMV, Jbias, Choice Point, EDW, CSAA.com and People soft systems
• Application support Activities with onsite-offshore coordination
• Involved in manual and automated testing of SAP IDocs and EDI Transactions
• Identifying user requirements, software upgrade features and preparation of Test Plan and Test Cases.
• Performed integration testing, Regression testing, Black box testing, and White box testing, Functional testing, for all critical transactions.

Confidential, Tallahassee, FL

Software Engineer / Analyst

Environment: Mercator6.5, Facets, Java, PERL, IBMDB2, Oracle, AIX, OS/390, MQ-Series, Test Director, Winrunner, Loadrunner, XML DTD Schemas, HL7, HIPPA, BizTalk, Ultra-Edit32, Lab View.

Responsibilities:

• Analyzed the Business Requirements. Tested HIPAA compliant ANSI X12 Request for Eligibility, 271, 837 I, P, D Transactions, 835, Confidential, Electronic Transactions, wire and HL7 messages.
• Tested the Capitalized TriZetto Facets Healthcare Application.
• Testing was done on a cross platform environment (UNIX, NT)
• Wrote UNIX test scripts to execute Mercator maps.
• Validate test data using EDISIM’s Analyzer.
• Documented Test Results and Communicated them back Technical Team.

Confidential, Phoenix, AZ

Siebel QA Engineer

Environment: Siebel Call Center7.5, Siebel Healthcare, Facets, SQL Server, DB2, Oracle, Test Director 8.0, Winrunner,QTP8.0, Loadrunner, ANSI X12, HL7, Sun Solaris 8&9, IBM-AIX and PVCS Tracker

Responsibilities:

• Analyzed the Business Requirements.
• Involved in Analyzing the Business requirements and System specifications.
• Developed manual Test cases and Scripts based on the Business Requirement Documents and Specifications
• Prepared test cases to all aspects of UI, Screens, Applets and Views.
• Verified Screens for their Applets and also different fields in Applets.
• Tested Responsible for claims Transaction processing and as it relates to ANSI x12 AND HL7 V2.5 provisions of HIPAA
• Actively participated in Daily and weekly review meetings

Confidential, Portland, OR

QA Engineer

Environment: SAP R/3 3.0i, Java, J2EE, ABAP/4, Oracle 8.0, Developer 2000, Test Director, Winrunner, Main Frames, UNIX

Responsibilities:

• Involved in manual and automated testing of Health care application.
• Test plans and test Scenarios/Scripts and test cases.
• Tested the data migration protocol for the transfer of data from Legacy system to SAP.
• Tested HIPAA compliant ANSI X12 Request for Eligibility, 271, 837 I, P, D, 835Transactions

Confidential

Software Tester

Environment: SAP R/3 3.0i, ABAP/4, Oracle 7.x, Developer 2000, Test Director, Winrunner, UNIX

Responsibilities:

• Tested the ABAP/4 programming and Reports (Classical and Interactive), modification of standard layout sets using SAP Script.
• Tested Interactive report to display vendors list and their history like address, bank Details, partner functions, purchase organization details, for a given purchase document By using CALL TRANSACTION.
• Worked on the calibrating various Instrumentation process instruments and test automation software/hardware for process control.
• Responsible for Testing and developing several reports corresponding to the Transaction made is generated automatically.
• Calibrated and tested the process industrial controllers, controller systems and load cells for bagging plant.