PROFESSIONAL SUMMARY:

• Sr. level QA professional with over 15 years of IT experience and background in the software product industry, software development and quality engineering roles.
• Excellent knowledge of Object Oriented concepts.
• 8 years of experience on Web based applications and 12 years’ experience on Windows Server platforms.
• 3 years’ experience with Web Automation testing frameworks.
• Experienced developing and implementing test plan objectives including testing strategy, schedule, test scenarios, data preparation, Test execution for Web based, Client/Server and APIs applications.
• Experienced with Java, JavaScript, XML, Web Services, Rational Robot and Selenium.
• 6 years’ experience working with Agile methodology.
• Experience using Rational Robot as automated tools and has managed QA project of integrated Security Token Service for credit card payment process.
• Strong experience with the full software testing cycle, writing test plans & test cases and procedures across all test phases.
• Ability to understand customer use cases and prioritize test cases accordingly.
• Detail - oriented and Strong analytical and trouble-shooting skills.

SKILLS:

Software: SQL Server, Oracle, Access, Toad, ERWin/ERX2.5, PowerDesigner Rational Robot, WinRunner, Compuware, AutoIt. VBScript, JScript, T - SQL, PowerBuilder, Visual Basic, Visual Studio.NET, SQA BasicJava, HTML, XML, MS Office, Crystal Reports

Internet: Explorer, Firefox, Safari, Opera, Chrome

Operating Systems: Microsoft DOS, Windows7/XP/Vista/2003/ NT, UNIX, Linux, Netware

PROFESSIONAL EXPERIENCE:

Confidential, Santa Monica, CA

SQA Analyst

Responsibilities:

• Performed testing activities on applications used for Loan Servicing process: LUCAS, CLIC, CHOICE.
• To ensure the proper testing process used pre-migration application compatibility approach
• Developed and maintained test plans, test cases, test scenarios.
• Performed configuration, functional, regression and user acceptance test
• Reported issues in Jura bug tracking system

Confidential, Los Angeles, CA

SQA ENGINEER

Responsibilities:

• Developed and implemented test plan objectives including testing strategy, schedule, test scenarios, data preparation, and test execution for Web based, Client/Server and APIs applications.
• Used Selenium as Automated tools testing tools.
• Managed QA project of integrated Security Token Service for credit card payment process.
• Tested Security Service in Informatica Dynamic Data Masking environment that provides real-time capabilities to prevent unauthorized users from accessing sensitive information.
• Performed Functional, Regression and System Integration tests across all environments (Web, Mobile, API applications).
• Created and executed SQL queries to validate the back-end data against the front-end.
• Performed testing of Web Services, especially REST API using the HTTP requests: GET, POST, PUT and DELETE. Reviewed and validated data in XML file
• Tested File Transfer process on FTP using Filezilla as FTP Client.
• Responsible for testing credit card Payments/Transaction process.
• Validated credit card Payments/Transaction against the payment gateway Chase Paymentech.
• As a QA verified Credit Card Authorization process through e-commerce web site.
• Executed test cases for valid and invalid conditions.
• Communicated with developers and project management to ensure product quality and scheduling accuracy.
• Recorded tracked anomalies and created status reports using tracking system (Jira, Mingle, BugZilla).
• Coordinated User Acceptance testing.

Confidential, Culver City, CA

SQA ENGINEER

Responsibilities:

• Responsible for validating Stock-Keeping-Units (SKU) and creating several of reports for customers demand and for inventory planning.
• Ran queries against of QA and Production databases for SKU data validation.
• Migrated data from ASCII and Excel files to Oracle databases.
• Responsible for testing B2B software Watchdog Web based service which offered visibility for online activities and computer usage.
• Established the testing strategy and created QA documentation.
• Tested the Purchase Flow process of Watchdog service for Sales and Renewals through online store front.
• Performed testing in English and other languages.
• Verified Payment methods made in different currencies.
• Verified the product in testing levels: Unit, Functional, Security, Compatibility, Regression, System Integration and Acceptance tests.
• Created defect records and status reports in Visual Studio environment.

Test environment: .Net, OLP, Oracle, Excel, Toad

Confidential, Los Angeles, CA

SR. QA ENGINEER/ QA LEAD

Test environment: ColdFusion, .Net, MS SQL database

Responsibilities:

• Created a comprehensive project plan for QA Process integration. Defined the start point for QA process in the SDLC within the organization (Pilot QA Process).
• Created flowcharts of the Waterfall lifecycle processes.
• Established and deployed the general strategy of QA process for releasing new software products.
• Defined the QA standards that are tailored to the business logic of the company.
• Designed templates for test plan and test case.
• Performed Functional/Regression testing for existing applications.
• Used the TrackStudio system for management of: Tracking issue resolution, Requirements gathering, Project monitoring and reporting.
• Led presentations for account managers in focus: CMMI Adoption, Specification improvement, Benefits and Advantages of Software Quality Assurance.

Confidential, Los Angeles, CA

SR. QUALITY ASSURANCE ANALYST

Environment: .Net, SAP CRM, Business Object, Java, SQL Server, Oracle, Compuware, QTP

Responsibilities:

• Responsible for QA validation of the reporting system created in the Business Object Enterprise Environment.
• Validated reports in the specific subject areas as:Loan Account Summaries, Loan Snapshot Report. Losses (Past Dues, Loan Losses Operating Losses) Portfolio Management (Timely/Accurate Grades)
• Performed end-to-end testing of EASI application which automates the processing of banking transactions.
• Tested to insure that enabled clients to securely initiate transactions: Wire Transfer, Stop Payment, Book Transfers, ACH Transfer and other banking services.
• Participated in the project upgrading the Data Warehouse Business Intelligence.
• Analyzed Source to Stage and Stage to Target mapping documentation based on ETL transformation rules and technical requirements.
• Created the testing strategy, test plan and test cases for ETL validation process.
• For the testing purpose imported and exported data to and from data sources, including ASCII files, using SQL Server Data Transformation Service tool.
• Validated source and target data from Staging Database to Star Schema Database using Compuware File-Aids and Brio Intelligence tools, to ensure that ETL processes performed correctly.
• Created and executed SQL queries in Toad and SQL Server Management studio environments.
• Responsible for recording and tracking anomalies using Compuware TrackRecord system.

Confidential, Los Angeles, CA

QA AUTOMATION ENGINEER

Responsibilities:

• Designed and implemented test automation strategies and test cases.
• Recorded and played back GUI functional test scripts.
• Created verification points for objects comparison during playback.
• Manually created test scripts for automated testing using SQA Basic language.
• Used ADO Connection Object for accessing, manipulated and validating data through open source connection.
• Scheduled automated System Integration Test for each release.
• Analyzed Rational Robot automatic logs and reported status of test result.
• Responsible for weekly build-test-release process.