OBJECTIVE

• To assume a challenging IT/QA/BA consulting position where my experience, industry certifications and proven skills will add value by contributing efficient and effective solutions that will assist your organization achieve best solutions.

SUMMARY

• Over 6 years of experience in the Software Testing of Web - Based and Client/Server applications.
• Actively participated in all the stages of Software Development Life Cycle (SDLC). Utilized System Development Life Cycle (SDLC) to define and monitor project progress, resolve issues, and take corrective actions.
• Proficient with the Manual Testing and Automated Testing.
• Experienced with implementing QA Methodologies, Test Plans, Test Objectives, and Test Strategies.
• Expert in writing, executing, and enhancing Test Cases.
• Expertise in Positive, Negative, Functional, Back End, and Compatibility Testing.
• Well versed with various testing like Regression, Integration, System, and User Acceptance Testing.
• Expertise in Performance Testing for Web-Based Applications.
• Expertise in using automated tools such as Load Runner, Quick Test Pro, and Win Runner.
• Extensively used Test Director as Test Management tool.
• Expertise in problem solving and Bug Tracking Reports using Bug Tracking tools.
• Proficiency in interacting with Advance Query Tool (AQT), Oracle, and SQL Server.
• Excellent communication, interpersonal, and team player skills.
• Possess excellent communication, documentation, and organization skills with the ability to adapt to a new environment & meeting stringent deadlines.
• Experienced in business as a Lead Analyst, Project Lead and Systems Analyst in the banking, and Hotel industries.
• Work effectively and efficiently with the business customers and technical staff members to successfully complete projects and provide systems support as necessary.
• Managed project prioritization, team assignment and supervision, user access security management, and production support issues.
• Performed requirements analysis.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro (QTP), Win Runner, Load Runner, Performance Center, Jira, Test Director

Bug Tracking Tools: Test Director, Quality Center 9.1, HP ALM

Languages: SQL, Visual Basic 6.0, C#, C++, Java

Web Technologies: HTML, DHTML, XML, Macromedia Dreamweaver MX, Flash, JPG, PNG

Web Servers: Apache 2.0, Web Logic 6.0, Biz talk, Web Sphere 5.0, Apache Tomcat, CruiseControl.Net, Micro Strategy, SharePoint, Cold Fusion

Scripting: TSL, VB Script

RDBMS: Oracle 8i/9i, DB2, SQL Server, MS Access, Advanced Query Tool (AQT)

Operating Systems: UNIX, LINUX, Windows 98/2000/NT/XP, MS DOS

Packages: MS Word, MS Publisher, MS PowerPoint, MS Access, MS Excel

Protocols: TCP/IP, FTP

Proficient: Adobe Image-Ready, Adobe Photoshop, Fireworks, Hot media

Applications: Web based apps, ERP, Quick Base

PROFESSIONAL EXPERIENCE

Confidential

QA/Test Analyst

Responsibilities:

• Highly analytical decision - maker with proven history of increasing productivity and turning around difficult situations.
• Seasoned executive with in-depth understanding of emerging technologies and their commercial applications, as well as international business expertise, having conducted business in Africa and Asia.
• Motivated self-starter as well as sustained recognition for community service.

Project Coordinator/ Sr. Test Lead

Confidential

Responsibilities:

• Documentation, including preparation of training outlines, of customer specific databases and report packages, based on customer specifications and established standards.
• Analyze centrally developed Customer Specific database, reports, documentation, and related applications with Senior Implementation Specialist as required to ensure that all Customer requirements are met prior to system installation.
• Modify computer database, and related reports and documentation as required to further prepare and ready the Customers system for installation.
• Consult with Customers to determine and review hardware, software, or system functional specifications and obtain initial Customer sign-offs prior to system installation.
• Conduct End-User staff and management training which includes staging and set up/breakdown of equipment, to ensure a smooth installation process and minimize post-installation support requirements.
• Provide live support coverage at Customer sites on and after the system live date as budgeted and required by the Customer to ensure a smooth transition to their new system and minimize post-installation support requirements. Address Customer issues list and obtain final Customer sign-offs to validate their satisfaction with the new system
• Administering fluid implementations to increase productivity through hospitality technology.
• Liaison with excellent communication skills bringing innovative technology solutions to hotel. Trainer with skill set to tactfully provide staff with instruction on Opera procedures.
• Demonstrates critical competencies to coordinate with IT team on networking, configuration, interfacing and testing; providing decision-makers with access to real-time data for analysis, forecasting, and strategic business decisions.
• Consistently selected chosen to head challenging assignments—compressed-timelines, challenging clients, complex implementations, large projects, repeatedly delivered stellar results. Respected leader, mentoring new team members to achieve goals.