OBJECTIVE:

• Versatile/Agile certified software test professional with over 10 years of hands on manual and automated test experience in various platforms, OS & environments within SDLC. I am currently available for any position within the Quality Assurance/Software Testing arena.

SUMMARY

• Diversified experience in Quality Assurance & Software Testing with over 10 years performing Manual & Automated Testing using industry leading tools on Client - server, Web-based & Mobile applications on domains such as: Digital Media, e-Commerce, Insurance, Healthcare, Communications, etc.
• Deep understanding and involvement throughout Software Development Life Cycle (SDLC) and intense development methodologies - Waterfall, Agile/ Scrum, XP, Iterative.
• Experienced in developing Test Plans, Test cases, Test Scripts, Requirements Traceability Matrix (RTM), User guides for QA test procedures and best practices based on business, functional, and non-functional requirements, User Stories, Use Cases, RFP (Request for Proposals), Design Specs, Wireframes, Environment Infrastructure Design, Framework Designs.
• Strong hands on Exploratory Testing, Functional (positive & negative) Testing, Integration Testing, Black box Testing, End to End Testing, Smoke Testing, Regression Testing, Mobile Testing, Cross-browser/Cross-platform Testing Boundary Analysis/Testing, Database/Mainframe Testing, Usability Testing, Accessibility Testing, Mobile Testing, Cross-browser/Cross-platform Testing, UAT Testing, Globalization Testing, Beta Testing, Production Testing/Support, etc.
• Lead experience in organizing Walkthroughs with Developers, Business Analyst, Project Managers, Service Matter Experts and other teams.
• Excellent interpersonal skills and team player with the ability to lead, manage and work independently in Confidential time sensitive environment.
• Trained and Mentored team members on efficient Test Processes with Jira, ALM, Selenium, Cucumber, QTP, LoadRunner, Agile Load, Testing Anywhere, and TOSCA.
• Created Functional UI Spec for Business, Development and UAT Team.
• Strong hands on understating/implementation on Automated Frameworks like: Keyword-Driven, Data-Driven and Hybrid Testing Frameworks

TECHNICAL SKILLS

Operating System/Platforms: Windows (XP, 7, 8, 10) Linux, MAC, iOS, & Android

Microsoft Tools: Microsoft Office Suite, Word, Excel, Visio, PowerPoint, Project, Communicator

MS SQL: Server Studio 2008

Project/Defect Tracking: JIRA, Quality Center/ALM, Bugzilla, TestRail, Zephyr

Testing Tools: Selenium Web Driver, Cucumber, Jenkins, Test Complete (SMARTBEAR), SOAPUI Pro, LoadRunner, TALoad, Agile Load, Test, Rail, QTP, TOSCA, Firebug, Fire Eyes, Windows, Java, Gherkin, Cucumber, JIRA, Selenium Web Driver & IDE, Fire path/Firebug, JUnit, Jenkins, SVN and SOAP UI, Anywhere, Perfecto Mobile, & BrowserStack.

Browsers: Internet Explorer, Firefox, Safari, Google Chrome, Opera, Phantom Js

PROFESSIONAL EXPERIENCE

Senior QA Test Analyst / Engineer

Confidential, Brooklyn, NY

Responsibilities:

• Verified and validated new enhancements of legacy system
• Authored test artifacts for new and existing platforms.
• Created Test Automation Process with Unified Functional Test tool (UFT)
• Mentored test professionals with best practices on test activities.
• Managed and led Confidential team of 4 on highest priority project.

SQA Analyst

Confidential

Responsibilities:

• Analyzed Business Process on Phoenix project.
• Managed and Led Confidential team of 5 testers.
• Manual Smoke, Regression, Functional tests and Manual UAT Test execution scripts analysis.
• Analyzed Test Protocol document, FDS, Test Plan, Test Cases, Test Scripts and maintained in Share point.
• Created Test Cases on ALM and Maintained Test Cases for Phase 1 in JIRA.
• Reviewed User Stories, Compliance Plan, Release Plan, Stage Gate Assessment also Analysis of functional and business requirement documents such as BRD, FRD, and Process Flow.
• Review automate regression and functional test suite with Selenium WebDriver, JAVA, Junit and Maven.
• Reviewed feature files in Cucumber BDD framework with Page Objects and data driven frameworks
• Analyzed and reviewed Maintained Cucumber-JVM quality reports for test suites.
• Work in Confidential highly dynamic AGILE SCRUM.

Lead Test Automation Engineer/ Analyst

Confidential

Responsibilities:

• Created Test Automation Process.
• Managed and led Confidential team of two for test automation engineers.
• Performed Manual Smoke, Integration, Regression, Functional and UAT tests on multiple projects.
• Analyzed confidential client faced application to examine for test automation
• Test automation script creation on Test Complete (SMARTBEAR) for POC.
• Web service test using SOAP UI Pro.
• Integrated open source graphical report generation platform with Cucumber-Selenium and Sure-fire.
• Created POC, User Guide and Project Plan for test automation vision and capabilities along with Test Automation Project Plan document.
• Created POM (page object model) framework enabling to work with complex applications built on Java.
• Analysis of requirements using functional and business requirement documents.
• Extensively automate regression and functional test suites by developing test cases, test suites using Selenium WebDriver, JAVA, Junit and Maven.
• Implement Cucumber BDD framework with Page Objects and data driven frameworks and created everything from scratch. Created Cucumber-JVM quality reports for test suites.
• Perform Defect Tracking & Management in JIRA. Work on LOE (level of efforts for assigned task).
• Work in Confidential highly dynamic AGILE SCRUM environment and participate in scrum and sprint meetings
• Use SVN for source code management. Also work on continuous integration tool Jenkins.
• Created and updated test plan, test cases in SharePoint.
• Automated selenium test cases using headless browser and integrated with Jenkins. Generated cucumber-jvm quality reports for whole test suites.
• Performed 508 Accessibility test using Fire Eyes.

Quality Assurance Analyst / UAT Tester

Confidential

Responsibilities:

• Analyzed Epic Stories in JIRA and worked with Developers, QA Manager for understanding details of Functional and Non-Functional Requirement on JAVA applications.
• Developed Test Cases, Test Template, Organized process for UAT team in an Agile development environment.
• Created Defect report, weekly status report and project estimation document.
• Led BvA (Budget vs Actual) project for testing and by performing functional, regression, performance test
• Maintained project status with estimates, resource and progress.
• Manual UAT Test execution on BvA project.
• Work in Confidential highly dynamic AGILE SCRUM environment and participate in scrum and sprint meetings.

Test Automation QA Engineer

Confidential

Responsibilities:

• Analyzed Business Requirements and worked with the Development Team for understanding details of Functional and Non-Functional Requirement on Web/Online applications.
• Created and applied Capability of Automation Test environment and infrastructure.
• Analyzed Automation test tools in current market applied appropriate Tool in Confidential non-technical environment.
• Designed and Built Automation Framework and scripted in Testing Anywhere.
• Trained and Mentored BA’s to operate independently on ALM and Testing Anywhere.
• Designed Test Environments (Dev, QA, Training) for 14 business users with full Configuration on automation tool, Shared Drive, Test development and execution environment.
• Delivered QA needs to business users based on their project PCI, App Entry, Sales Portal, Paper App Entry, DTC (direct to consumer) Web, Mobile portals.
• Developed and maintain maintained test scripts on enterprise applications through the entire product life cycle.
• Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and defect resolution in Bug Life Cycle (BLC).
• Performed Security Test on PCI compliance project in different Phases and Cycles on various applications (LipGloss, eService, Main Page, MicroSite, Agency Portal) by performing Exploratory Testing, Functional (positive & negative) Testing, Integration Testing, Black box Testing, End to End Testing, Smoke Testing, Regression Testing, Mobile Testing, Cross-browser/Cross-platform Testing, Boundary Analysis/Testing, Database/Mainframe Testing, Usability Testing, Accessibility Testing, Mobile Testing, Cross-browser/Cross-platform Testing, UAT Testing, Globalization Testing, Beta Testing, Production Testing/Support.
• Led and Hosted on/off-shore walk through various Meetings with Dev’s, BA’s, PMs and Knowledge Transfer with BA on PALM and PCI project. Analyzed need of documents and steps to start Confidential QA Process on Confidential project that never had QA involved.
• Solely led Phase I and II of PCI Project (Security Test) including creating Test Scenarios, giving feedback, Service Change Request, settings meetings with Team and defect resolution.
• Led PALM project built by 3rd Party Vendor (Off-Shore) by analyzing upcoming completion of requirements and create Test Plan for each release.
• Led, Managed and created Test Plans, Test Cases and structure for Test in every Builds and Confidential team of three testers.
• Data validation test using SQL queries against Oracle DB.
• Troubleshooting the defect and finding the root cause in terms of technical and functional by looking into test logs.
• Architected Test Automation process on Visio.
• Worked remotely and managed Confidential team of new test developers and ongoing progress of test execution and managing multiple tasks at Confidential time.
• Performance and Load tested using TALoad.
• Created TA Operating Procedures & Best Practices document for QA, Dev, BA and IT Directors to operate automation tool to execute, configure, Update status and report defects among IT department.
• Tracked new consultant tasks and progress in daily basis.
• Obtained full responsibility of Confidential major project (CCSP, CCSP Search, CCSP GL) upon dismissal of Confidential Business Analyst.
• Created Functional UI Spec and tracked progress of developments, defects for project completion.
• Created UI Spec for web development, Functional Design Document, Automation flow diagram.
• Work in Confidential highly dynamic AGILE SCRUM environment and participate in scrum and sprint meetings.

Lead Quality Assurance Engineer

Confidential

Responsibilities:

• Analyzed Business Requirements and worked with Development Team for understanding details of Functional and Non-Functional Requirement on Web/online portals & Mobile applications.
• Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).
• Created Test Scenario’s on Excel using Functions and Formulas.
• Performance and Load tested using AgileLoad.
• Performed Security Test on Corporate Site to assure Internal Corporate Images, PDF, Zip files were not accessible in any major search engines.
• Solely led Phase 2 of MPEG4 Project including creating Test Scenarios, giving feedback, Service Change Request, Functional and Regression Test by Email verification on IE, Chrome, FF, iPad, Safari, Mac, Windows 2003 with IE7.
• Led Service Now Project of AdSales department, developed by 3rd Party Vendor. Logged Issues with JIRA and maintained communications between PM, BA, QA Manager, Product Owners and developers. Tested on iPad, iPhone5 and Galaxy S4 of Android Jellybean.
• Analyzed and walked thru various Meetings and Knowledge Transfer with BA, on PANDA Project of AdSales department. Analyzed what documents and steps we need to start Confidential QA Process on Confidential project that never had QA involved.
• Leader approval process for product release of digital applications upon quality verification.
• Performed Exploratory Testing, Functional (positive & negative) Testing, Integration Testing, Black box Testing, End to End Testing, Smoke Testing, Regression Testing, Mobile Testing, Cross-browser/Cross-platform Testing, Boundary Analysis/Testing, Usability Testing, Accessibility Testing, Mobile Testing, Cross-browser/Cross-platform Testing, UAT Testing, Globalization Testing, Beta Testing.
• Created Issue and worked around Bug Life Cycle on JIRA.
• Led and Analyzed PULSE project of AdSales from initial Kick-Off meeting. Gained knowledge how to approach Testing Process from the Initial Stage of Confidential Project by being Confidential Quick Learner.
• Led, Managed and created Test Plans, Test Cases and structure for Test in every Builds.
• Self-trained on Automation tool Tricentis TOSCA and Load Test tool AgileLoad.
• Work in Confidential highly dynamic AGILE SCRUM environment and participate in scrum and sprint meetings.
• Built data-driven framework using TOSCA.
• Trained 2 associates with TOSCA test automation tool.

Lead Quality Assurance Engineer

Confidential

Responsibilities:

• Analyzed the Business Requirements and worked with the Development Team for understanding the details of Functional and Non-Functional Requirement on Web/online portals & Mobile applications.
• Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).
• Performed HP Quality Center (QC) Administrative & Project Customization as per request from PMs.
• Wrote Structure Query Language (SQL) queries to check proper data population in application table and for data verification to perform Backend Testing against Oracle Database.
• Reported Defects using HP Quality Center (QC) and followed up with developers to discuss updates about Defects Status and Regression Testing.
• Performance and Load tested using HP LoadRunner.
• Developed and maintained existing HP QuickTest Professional (QTP) Test Scripts and reusable Actions & Functions for Keyword-driven, Data-driven, and Hybrid Automation Framework on modules and business process, such as Member & Provider Search, Medicare
• Created and updated Object Repositories and created Objects using Descriptive Quote & Claims. Programming (DP).
• Conducted Manual and Regression Testing for each Build and Version.
• Developed functional and regression automation scripts in VBScript coding from Use Cases & requirements using HP QuickTest Professional (QTP) for End-to-End Testing on MyHumana portal.
• Scheduled & smoke-tested Code and Data Migration from Development to Test Environments.
• Wrote Test Cases, tracked Bugs and created Reports using HP Quality Center (QC) and TestRail.
• Tested business processes & screen mock-ups on MyHumana Mobile app on various Mobile devices.
• Involved in Code movement within two Test Environments which included new releases, patches, etc.
• Managed Change Control procedures on Test Environments of Claim processing & Customer Service modules and kept environment stable during Security Testing, Performance Testing.
• Involved in conducting meetings with Internal Management to assist with enhancement Requirement Clarification, Data Gathering and Feasibility studies.
• Work in Confidential highly dynamic AGILE SCRUM environment and participate in scrum and sprint meetings.
• Prepared Manual and User Acceptance Testing (UAT) on Confidential Mobile App on Claims & Spending, Plans & Coverage, Doctors & Drug Tools and Health & Wellness modules and provided Execution Reports.
• Conducted Functionality & Cross-Browsing Testing for checking GUI, web forms, links and transaction verifications, and as well in the back-end Databases.
• Used SQL queries to write stored procedures, Joins, Functions, Views for Backend testing.

QA Tester

Confidential

Responsibilities:

• Analyzed and reviewed Project Initiation Document (PID), System Requirements Document (SRD) and System Requirements Specification (SRS) to ensure testability and identify discrepancies or errors in the functions, interface, data structure and performance of the system.
• Created effective Manual & Automated test plans, using Confidential variety of toolsets, including Rational Quality Manager (RQM), HP Quality Center (QC) & QuickTest Professional (QTP).
• Migrated manual test cases into HP QuickTest Professional (QTP) scripts for Regression Testing using Web and Java add-in’s and advanced functions using VB Script.
• Created modular approach to create scripts by functions/logics & developed common library functions, error-handling scenarios & nightly scheduled runs by .mtb files.
• Exported Manual Test Cases from Microsoft Excel into HP Quality Center (QC) and converted them into Test Scenarios for automating in Test Plan and executing in Test Lab module.
• Reviewed Test Plans uploaded in HP Quality Center (QC) with teammates and coworkers to continuously evaluate team’s progress and tasks completion.
• Worked on Requirements, Test Plan, TestLab and Defects modules in HP Quality Center (QC) for Functional & Regression Testing.
• Work in Confidential highly dynamic AGILE SCRUM environment and participate in scrum and sprint meetings.
• Documented all encountered bugs, subsequent fixes and results in HP Quality Center (QC) & Jira.
• Ran Manual Test Cases & Scenarios, defined user behavior, monitored performance & analyzed results.
• Performed Back-End testing on the application business process by writing complex SQL queries.
• Wrote UNIX shell scripts to extract data and present it in Confidential user-friendly format.
• Gathered and documented requirements that were critical to the business mission and used those requirements to design Test Cases & Test Scripts.
• Actively participated with Developers and other teams in Joint Application Design (JAD) sessions.
• Documented business workflows textually as well as in Unified Modeling Language (UML) diagrams (State diagrams) according to Rational Unified Process (RUP) for the stakeholder review.
• Conducted Functional Requirement Specification (FRS) and URS reviews and walkthroughs with the designers, developers and stakeholders.