PROFESSIONAL SUMMARY

• 6+ years of extensive experience in Software Quality Assurance, including Performance, Functional, and Manual testing
• Proficient across different phases of Performance Testing, from planning, scripting, execution, to Performance Test analysis and reporting
• Extensive experience with scripting in HP VuGen, including detailed script enhancement with custom ANSI C functions, manual correlation, and parameterization, using protocols such as Web (HTTP/HTML), AJAX TruClient, Citrix, Oracle NCA, Oracle Web Application 11i
• Identification of performance issues such as bottlenecks and memory leaks using PerformanceDiagnostictools such asHP Diagnostics andCAWily Introscope
• Improved application performance with analysis tools like DynaTrace and HttpWatch, by examining metrics such as download time, caching, network round trips, rendering time, Memory and CPU Utilization, Asynchronous Requests
• Analysis and summary test results in a complete, clear, and readable Performance Test Report for project stakeholders
• Performance Test environment administration, including patching, troubleshooting, load generator maintenance, onboarding new users, and maintaining script repositories
• Considerable knowledge of business processes, using established system analysis, business and system process design, research and implementation methodologies, placement of business controls, applying Unified Modeling Language (UML)
• Ability to develop Performance Tests with JMeter
• Familiarity with Automated Functional Testing using HP UFT/QTP, LoadRunner and Selenium
• Knowledge of Data Integration and Data Warehousing
• Expertise in tracking defects using tracking tools such as HP Quality Center/Application Lifecycle Management (ALM), and Clear Quest
• Excellent ability to understand complex scenarios and business problems, then clearly communicate that knowledge to other stakeholders

TECHNICAL SKILLS

Automated Testing Tools: HP LoadRunner, HP Performance Center, HP UFT/QTP, JMeter, Selenium, Shunra

Defect Tracking Tools: HP ALM/Quality Center/Test Director, Bugzilla, Clear Quest

Monitoring Tools: Dynatrace, AppDynamics, Wily Introscope, HP SiteScope, Windows Resources

Languages/Scripts: SQL, C, C++, Shell Scripts, Powershell, Java, JavaScript, ASP.Net, VBScript

Platforms: WebSphere, WebLogic, Apache Tomcat

Databases: Oracle 10g/11g, DB2, MS SQL Server, MS Access

Operating Systems: Windows 98/NT/2000/XP/VISTA /Win7/Server 2003, UNIX, LINUX, SOLARIS

Methodologies: RUP, CMM, TQM, Agile, Waterfall

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Senior Performance Engineer

Responsibilities:

• Assisted the project team in identifying and documenting performance test requirements
• Worked with business and technology leads to identify appropriate data for testing, and prepare that data for the test cases
• Created clear and readable executive reports for the Business and Application team
• Managed resources and engaged them for various projects under tight deadlines
• Performed script reviews for junior performance engineers
• Involved in developing the Test Plan Strategy, and building the test client and test environment
• Innovated and implemented plans and toolsets to reduce manual effort for the Performance Test team
• Created Automation and Manual frameworks for testing, and developed User Requirements Specification document (URS), and Traceability Matrix.
• Prepared Test Plans suitable for Agile methodologies, and responsible for creating Test cases and Test scripts based on functional requirements and design documents
• Administered the Performance Test environment, maintaining over 30 Load Generators and Controllers, liaising with HP to troubleshoot LoadRunner platform defects, onboarding new hires, and using ITSM and JIRA to manage support tickets
• Designed and developed performance testing scripts, functions, scenarios, processes for simple to complex testing situations using HP LoadRunner
• Created automation test scripts in QTP using both record replay and descriptive programming with VB scripting, for functional regression testing
• Involved in different phases of testing, including Business Functionality Testing, Unit Testing, Integration Testing, Performance Testing, Positive Testing, Negative Testing and UAT, Load Testing, Back End and Data driven testing
• Lead and co - coordinated the Defect Management process, using HP ALM, to ensure satisfactory defect resolution
• Created scripts in HP VuGen, including detailed script enhancement with custom ANSI C functions, manual correlation, and parameterization, across protocols including Web (HTTP/HTML), AJAX TruClient, Citrix, Oracle NCA, Oracle Web Application 11i, Siebel
• Generated and validated SOAP and WSDL requests using LoadRunner
• Tested applications with Shunra to simulate and measure latency from various remote locations
• Used DynaTrace and AppDynamics to analyze application performance and identify bottlenecks
• Assisted with application deployment
• Environments: Tandem, .Net, Web Services, Siebel 8.0, HTML, XML, SOAP, Oracle 11i, TOAD, SQL, UNIX, Cobol, JCL,IBM S/390, DB2, Test Director, Quality center, QTP, HP LoadRunner 12.5, Performance Center 11.5, Shunra

Confidential, Atlanta, GA

Senior Performance Tester

Responsibilities:

• Assisted the project team in identifying and documenting performance test requirements
• Designed and developed performance testing scripts, functions, scenarios, processes for simple to complex testing situations using HP LoadRunner
• Responsible for recording VuGen scripts for different business scenarios with correlation and parameterization, across a number of different protocols including Web (HTTP/HTML), AJAX TruClient, Web Services
• Prepared test data for script parameterization
• Designed performance test scenarios for smoke test, baseline test, scalability test and stress test
• Identified performance problems or bottlenecks and recommended possible steps for remediation
• Used DynaTrace to measure web site performance in test environment to capture performance metrics of key product features
• Used HP Quality Center to track defects, and ensure their satisfactory resolution by the development team
• Involved in Performance testing of online batch jobs
• Environments: HP LoadRunner 9.52/11.5, Windows XP, Windows Server 2003, WinSCP, Wily Introscope, Oracle 10g/11g, Toad for Oracle, Oracle SQL Developer, QTP, Quality Center 10, AIX

Confidential, Jersey City, NJ

Senior Automation Tester

Responsibilities:

• Developed performance test plans, test scripts, test scenarios based on business requirements
• Recorded and enhanced test scripts in protocol such as Web (HTTP/HTML), Oracle NCA, Oracle Web Application 11i with parameterization, correlation, adding ANSI C and Oracle NCA functions
• Worked with development team to prepare appropriate test data
• Executed multi-user performance tests, used online monitors, real-time output messages and other features of the LoadRunner Controller
• Measured and Analyzed response times of key product features of MasterTax application
• Compared application performance and reported performance statistics to application team, and provided recommendations of how and where performance can be improved
• Provided performance benchmark documentation of candidate releases
• Worked closely with development team and provided assistance in performance tuning
• Conducted load test scenarios at various levels of concurrent activity and provided advice on practical solutions to scalability targets
• Analyzed performance, transaction, and server resource monitors for meaningful results for the entire test run using LoadRunner Analysis
• Environments: HP LoadRunner, HP Quality Center, HP QTP, Windows Server 2003, Oracle, Toad for Oracle, HP ALM 11(Application Lifecycle Management), WebLogic, CA Wiley Introscope

Confidential, Jersey City, NJ

Senior Automation Tester

Responsibilities:

• Involved in project planning, coordination and implemented performance methodology
• Developed Performance Test Plans and Test Strategies based on business requirements
• Conducted Performance testing by creating Virtual Users and Scenarios using LoadRunner
• Responsible for the development of HP Vugen scripts for protocols such as Web (HTTP/HTML), Web Services
• Independently developed LoadRunner test scripts according to test specifications/requirements
• Analyzed, interpreted, and summarized meaningful and relevant results in a complete Performance Test Report
• Worked on creating automation test scripts, keyword driven/data driven frameworks with the extensive use of available library files in QTP for functional/regression testing.
• Enhancement of the test scripts in QTP with the extensive knowledge of VB scripting.
• Monitored and administrated hardware capacity to ensure that the necessary resources are available for all tests
• Created Rendezvous points to simulate a scenario of multiple users performing the same action simultaneously
• Manually Correlated the Session IDs and Database Primary Keys to capture dynamically changing values into a Parameter from the server response
• Measured Response times at sub transaction levels for Web, App servers and Database server levels
• Analyzed the load test results including transactions by drilling down, merged graphs (overlay graphs, correlate graphs), cross result graphs and auto correlating measurements and thus focusing on behavior patterns and identifying problematic elements using the LoadRunner Analysis tool
• Environments: Windows, HPUX, AIX, Solaris, Oracle, DB2, Sybase, MS Access, WebSphere, Apache, WebLogic, HP Quality Center, HP QTP, HP LoadRunner, Wiley Introscope

Confidential, New York

Performance Tester

Responsibilities:

• Gathered business requirements, studied the application, and collected the information from Business Analysts
• Improved on current documents and implemented new documentation, traceability and change management processes
• Conducted functional testing and performance testing using HP QTP and HP LoadRunner
• Helped establish SLAs between Client and 3rd party application vendor
• Involved in developing the Test Plan Strategy, as well as building the test client and test environment
• Implemented version control for all published documents
• Configured and used IP Spoofing in LoadRunner to simulate a more realistic testing scenario
• Conducted benchmark tests, stress tests, regression tests, and volume tests against the application using LoadRunner
• Used performance monitors to help identify application bottlenecks, and database locks
• Extensively used Quality Center for test planning, maintain test cases and test scripts for test execution as well as bug reporting
• Involved in defect tracking, reporting and coordination with various groups from initial finding of defects to final resolution
• Installed HP LoadRunner and HP VuGen on different machines
• Environments: HP LoadRunner, HP Quality Center, Weblogic, SQL Server, Oracle, Microsoft IIS, Windows, JProbe, JUnit, Java