SUMMARY

• Over ten years of diverse experience in Information Technology. Application Development with emphasis on Software Quality Assurance of Client/Server and Web based applications.
• Have excellent professional and interpersonal skills developed through experiences as a team member for both manual and automated testing.
• Specific testing expertise includes Test Plan Formulation for System Testing, Functionality Testing, and Regression Testing.
• Involved in gathering business requirements, system design, implementation, testing internet - .com application systems.
• Assisted in creation of test plans.
• Written test cases for - unit level, functional and integration testing.
• Effective in defect tracking and reporting to improve communications and reduce delay.
• An advocate of automation who understands that there are proper times to apply an automation strategy, and there are situations when manual testing is advantageous.
• Adept in using automation tools like Win Runner, Quick Test Professional, Load Runner, Quality Center, Rational Suite and Fitness (Selenium).
• Hands on experience with all phases of Software Development Life Cycle (SDLC), and Agile methodology.
• Proficiency in Manual Testing and Automated Testing on client/server and web-based applications.
• Thorough when investigating and regressing bugs.
• Proficient in different phases of Testing like Black Box testing QA Methodologies and Integration Testing, System Testing and Configuration Testing.
• Strong Experience in writing SQL for testing.
• Ability to interact with developers and product analysts regarding testing status and defect tracking.
• Adaptable to work both as a team member as well as independently.
• Proficient in working with offshore/onsite teams.

TECHNICAL SKILLS

Operating Systems: Windows 95/98, 2000 Windows NT 4.0, UNIX

Languages: C, SQL, TSL

Database: Oracle 7.x/8.0, MS SQL

GUI: Dev/2000, VB 5.0/6.

Testing Tools: Win Runner 6.0/6.5/7/7.5, Load Runner6.5/7.5QTP, Silk Test 5.0/5, Fitness(Selenium).

Web tools: HTML, VB Script, and ASP

Packages: MS Office Suite, Lotus MS Office Suite, Lotusnotes, DreamWeaver, MS Visio2000, Rational Clear Case

Web Services: Swagger, PostMan

Defect Tracking: Test Director 7.2/7.6, Quality Center 8.0 Quality Center 8.0, ALM, Salesforce, JIRABugZilla

Knowledge: MS Office, MS Outlook, VB, Fortran 77, PL/SQL

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Senior QA Engineer

Responsibilities:

• Working in Agile methodology (scrum), and hence work with the Development team, Business team and UAT very closely to develop Test Cases/stories and to resolve issues/defects rose while testing.
• Managing stories, test cases and tickets/bugs using JIRA tools virtual board.
• Writes Test cases in ALM and Execute them.
• Use Webservices extensively and using tools like Postman, Swagger.

Environment: Java, .NET, JIRA, ALM10.0, Swagger, Postman, Windows

Confidential, Plano, TX

Senior QA Engineer

Responsibilities:

• Worked in Agile methodology (scrum), and hence work with the Development team, Business team and UAT very closely to develop Test Cases/stories and to resolve issues/defects rose while testing.
• Managed stories, test cases and tickets/bugs using JIRA tools virtual board.
• Wrote Test Plans and presented to whole team on regular basis for each project.
• Worked with Offshore team and mentored as an onsite Test lead.

Environment: Java, .NET, Quick Test Pro, JIRA, ALM11.0, Soap, Windows

Confidential, MA

Senior QA Engineer

Responsibilities:

• Working in Agile methodology (scrum/Kanban), and hence work with the Development team and Business team very closely to develop Test Cases/stories and to resolve issues/defects rose while testing
• Managing stories, test cases and tickets/bugs using JIRA tools virtual board.
• Attending daily standup meetings to give daily status.
• Works to develop test scripts and documents needed for every release.
• Managing the tests and reported defects using Salesforce a bug reporting/tracking tool.
• Executes test cases to verify the GUI and functionality of the application and running SQL queries as required
• Conducts Feature Testing for every new release.
• Performed tests by using Quick Test Pro.
• Performed the functional and GUI testing of the application’s front-end.
• Performed Integration and smoke testing.
• Performed positive and negative testing.
• Performed Sanity testing for every release.
• Performed Regression testing for every release.
• Performed testing on Androids, Ipad and iphones.
• Performed tests by using Fitness ( with selenium tool)
• Mentored employees as needed.

Environment: Java, .NET, Selenium, Quick Test Pro, Salesforce, JIRA, ALM, Bugzilla, SQL, Oracle, crystal report, Windows

Confidential, Marlborough, MA

SQA Engineer

Responsibilities:

• Working closely with the Development team and Business team to develop, Test Cases and to resolve issues/defects rose while testing.
• Managed the testing process using Test matrix an internal tool developed for company uses.
• Managed the tests and reported defects using Bugzilla a bug reporting/tracking tool.
• Executed test cases to verify the GUI and functionality of the application
• Conducted Feature Testing for every new release of EMS
• Performed the functional and GUI testing of the application’s front-end.
• Performed back-end testing to run the reports and cross check with BOE Application
• Executed SQL statements for the back-end testing to verify the mismatch b/w the switch and EMS.
• Performed Integration and smoke testing
• Performed positive and negative testing
• Performed switch upgrades on demand
• Performed Sanity testing for every GA release
• Performed FTP to load the server with new builds on daily basis
• Performed log file checking to find the failed test data
• Performed Regression testing for every release
• Participated actively in various meetings to discuss the enhancement and modification of business requests as well as the status of the application.
• Met and kept ahead of deadlines.
• Participated in meetings to discuss the status of the application.
• Performed installation of new Server on daily basis
• Validated reports by using Business Objects Enterprise a reporting tool by running big reports and managed the process of installation on a oracle/sun machine
• Maintained good communication and good relations with team members.

Environment: Bugzilla, Java, Business Objects (BOE) XI I, SQL, Oracle, UNIX, TL1 script, SOLARIS,Windows,.NET

Confidential, MA

QA Analyst

Responsibilities:

• Worked closely with the Development team to develop Test Cases as there is no proper documentation and to resolve issues/defects rose while testing.
• Managed to write complex SQL queries by joining 4-5 tables to validate the panelist count.
• Managed to report and track defects using ZIRA.
• Performed Functional Testing and Regression testing on the Cube by running SQL.
• Managed to run the SQL queries by using SQL Server Management Studio.
• Validated the Excel Cube values with SQL values by running the Queries.

Environment: People Soft, ZIRA, SQL Server Management Studio, SQL Server, and Excel.

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Worked closely with the Development team and Business team to develop, Test Cases and to resolve issues/defects raised while testing.
• Managed the testing process using Test Director8.0 and Quality Center 8.0
• Managed the tests and reported defects using Test Director and Quality Center 8.0
• Performed testing using Quick Test Pro.
• Executed test cases to verify the GUI and functionality of the application
• Conducted Functional Testing of ALE on AS400 system.
• Performed the functional and GUI testing of the application’s front-end.
• Performed back-end testing by using SQL Server Enterprise for the Application
• Executed SQL statements for the back-end testing to verify the integrity of the data.
• Performed integration, System Testing, regression and smoke testing
• Performed positive and negative testing
• Performed mapping of flat files while exporting the data from database to Application
• Performed log file checking to find the failed test data while exporting the test data to the application
• Actively participated in creating the test data for various scenarios
• Participated actively in various meetings to discuss the enhancement and modification of business requests as well as the status of the application.
• Met and kept ahead of deadlines.
• Participated in meetings to discuss the status of the application.
• Active participation in preparing the Test Summary Report.
• Involved in the creation of Test Schedule metrics.
• Maintained good communication and good relations with team members.
• Lead offshore team in China and used to conduct daily status meetings per China time.

Environment: Test Director/Quality Center, Quick Test Professional, AS400, SQL Server Enterprise, UNIX, VB

Confidential

Responsibilities:

• Training the offshore resources about the project and bring them to speeds to meets the goals.
• Used to place conference calls in the morning and night to catch the folks in their working hrs. (China is a 13/12 hrs ahead to EST).
• Worked closely with the offshore by being available to them in their working hrs to develop the test cases and to resolve issues/defects raised while testing.
• Managed the testing process using Quality Center 8.0.
• Managed the tests and reported defects using Quality Center 8.0.
• Guided them to execute test cases to verify the GUI and functionality of the application
• Performed the functional and GUI testing of the application’s front-end.
• Managed them to get the VPN access and Remote Desktop set up ready for them to use.
• Managed their timesheets and reported to onsite client (i.e. Confidential ).
• Reported the Weekly Test Summary Report to the Manger and to the Director of the
• Assigned the work on daily basis and used to fix the goals for offshore resources.
• Reviewed work and raised the defects in them and corrected them to get the work done.
• Made them to Perform integration, System Testing, regression and smoke testing
• Participated actively in various meetings to discuss the enhancement and modification of business requests as well as the status of the application.
• Met and kept ahead of deadlines.
• Participated in meetings to discuss the status of the application.
• Involved in the creation of Test Schedule metrics.
• Maintained good communication and good relations with team members in offshore and in onsite.

Environment: Test Director/Quality Center, Quick Test Professional, AS400, SQL Server Enterprise, UNIX, VB

Confidential, BOSTON

QA Consultant

Responsibilities:

• Involved in Developing the scenarios and Development of test cases based on high-level documents. Analyzed the user/business requirements documents.
• Attended meetings in regards to Business Implementation, Contract Interpretation and Department Status.
• Developed test cases to test the Performance of the application manually in Test Director and automated using Win Runner.
• Created Requirements using Test Director and generated traceability Matrices to ensure that all the requirements are covered by the test cases
• Developed and executed automated test case scripts using Win Runner for the Front-end applications.
• Developed test cases for User Acceptance Testing (UAT) of the application manually.
• Developed and executed test case scripts manually for the Front-end applications.
• Developed Base line scripts for testing the future releases of the application in a matrix using MS Excel.
• Reported the issues after every day testing and attended the review conferences with UK, Hewitt and Kansas City.
• Involved in production issues and created Modification Request -MR to ensure fixes with the development team.
• Used FTP to transfer the files from one system to another.
• Used Lotus Notes to internal communication with other teams.

Environment: Oracle 9i, Winrunner 7.6, TestDirector7.6, Lotus Notes, Java, JSP, Web logic Server, Windows NT/XP, and MS Office