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Pega Developer Resume

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SUMMARY

  • Over 4+years of Information Technology experience with over 2 year as a Pega Developer and 2 years as QA tester.
  • Strong analytical and trouble shooting skills and ability to prioritize key deliverables and meet SLAs and deadlines.
  • Experience with analysis, design, development, implementation, maintenance, support and migration of applications built in Pega.
  • Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, validations, correspondence rules, page list, page groups, data pages, assignments, utilities and split - join shapes
  • Excellent knowledge on using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL) and user interface development using Harness, sections and grid layouts
  • Experience in creating Flow actions, interpreting Tickets and comprehension of complex Flow Shapes for business scenariosand implementation of Agents to support background processing.
  • Good knowledge of Black Box, Functional, Positive, Negative, Smoke, Integration, System, Regression, User Acceptance (UAT), Database, End-to-End, Fail-Over and Compatibility testing
  • Good comprehension in software development and project documentation.
  • Thorough knowledge of defect life cycle and hands on experience with defect management using Quality Center.
  • Good understanding and experience in SQL using MS SQL and Oracle
  • Good experience and comfortable in working with onsite-offshore model in virtual team environment.

TECHNICAL SKILLS

Technical Skills: Pega PRPC 7.x, 6.x, SQL, Business Objects

Operating Systems: Win XP, Windows 7, Linux

Databases: MS SQL Server, Oracle 11g

Applications: MS-Office (Excel, Word), Quality Center, QTP

PROFESSIONAL EXPERIENCE

Confidential

PEGA DEVELOPER

Responsibilities:

  • Support the business requirements by customizing the case processing workflows for various existing Pfizer products and new products acquired in acquisition of other companies.
  • Worked with the Business Leads, technical architects and Business Analysts to understand business requirements for design and development of the application.
  • Developed artifacts and workflows according to PRPC guardrails.
  • Automated the case processing workflows based on reporting rules for various products and case types
  • Worked on PRPC User Interface development using Harnesses, Sections, Dynamic layouts and Flow Actions
  • Implementation of Declarative Processing features - Expressions, Constraints, OnChange, Decision Rules like Decision Table, Decision Map.
  • Worked with Pega debugging tools like Clipboard, Tracer to perform root cause analysis of defects
  • Worked closely with business analysts and the testing team to minimize code defects
  • Created and updated design documents and technical architecture documents to adhere to SDLC guidelines

Environment: Pega PRPC 7.1, Oracle 11g, HP ALM Quality Center, QuestTOAD

Confidential

PEGA DEVELOPER

Responsibilities:

  • Implemented Pega correspondence rules to send notification and reminder emails to groups who are responsible for the late metrics assigned to them
  • Implemented automatic case assignment using predefined business rules to assign the metrics to various responsible groups based on predefined business rules
  • Created user interface for Metric Detail and Case Detail tabs using Harness, Section, Repeating Grid layouts
  • Implementation of Declarative Processing features - Expressions, Decision Table, Decision Map to associate the root cause analysis with the late metrics
  • Created Process flows and properties based on the requirements.
  • Customized and implemented default Flows, Flow actions and UI that are critical to the business
  • Creation of search reports using Report Definition, List view and Summary view rules of PRPC.

Environment: Pega PRPC 6.2, Oracle, Quality Center

Confidential, New York

PEGA QA TESTER

Responsibilities

  • Created various validation rules to validate the data.
  • Ensure that the business and technical architecture of the delivered solution related to PEGAPRPC (PegaRULES Process Commander) matches customer requirements.
  • Assist with planning and execution of unit, integration and user acceptance testing.
  • Executed BPM Business cases and gathered results
  • Participated in Defect triage meetings to discuss defects with users and prioritize the defects
  • Captured Test metrics, defect/observation trends and communicated those to the stake holders

Environment: Pega PRPC, Quality Center, JIRA

Confidential

QA Tester

Responsibilities:

  • Created and executed system test scripts in QC
  • Logging defects in Quality Center
  • Weekly defect review meetings
  • Execute simple SQL statements in SQL Server to verify the data retrieved in Business Objects application
  • Writing and executing basic Linux commands

Environment: Business Objects XI3.1, JIRA, Netezza

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