Quality Analyst Resume
Charlotte, NC
SUMMARY
- 7 years of experience and increasing responsibilities in managing various business projects, irrespective of their domains, working as a Software QA Engineer / Test Engineer.
- Well - rounded QA Analyst \ Software Tester with experience in manual and automated software testing.
- A deep understanding of SDLC (Software Development Life Cycle) from initial dot-zero release to update release.
- Extensive experience in functional, regression, system and integration testing
- Experience with tools like quick Test Pro, Test Director, Quality Center, Optimal Trace, Track Record.
- Diversified experience in Manual and Automated testing; extensively used automated Testing Tools such as Mercury Interactive Test suite in both Windows and UNIX environment (Win Runner, QTP and Test Director).
- Expertise in tracking defects using defect manage tools like CMVC, Test Director, and Quality Center, Requisite Pro etc: -
- Extensive experience with process modeling using UML including Class Diagram, Object Diagram, State Diagram, Sequence Diagram, and Activity Diagram. Proficient in developing Use Case Diagram.
- Experience in designing Test plans, defining Test cases, performing Verification and Validation, maintaining test scripts, analyzing bugs, interacting with other Team members, Developers and users to debug the errors.
- Capable to meet deadlines in urgent situation, creative and attentive to details.
- Quick learner with ability to work independently or as part of a team and under pressure.
- Team player and self starter always committed to Organization, Quality and strived to improve customer satisfaction.
- Excellent communication, co-ordination and presentation skills
TECHNICAL SKILLS
Testing Tools: Test Director, Win Runner, Load runner, Quality centreQTP (Quick test professional), CMVC, Optimal Trace, Track RecordQA Center, Requisite Pro, Rational Functional Tester.
Databases: Oracle8i, Oracle9i and Oracle10g database administration and management.
Operating Systems: Windows 9x/2000/XP, Red Hat Linux, Netware, AIX., Unix
Languages and Software: PHP, Perl, UML, MySQL, VBScript PgSQL, Dream weaver, Photoshop, VMware, Microsoft Office, Edit Plus, Lotus NotesToad, SQL Navigator, Oracle SQL Developer.
PROFESSIONAL EXPERIENCE
Confidential, Charlotte, NC
Quality Analyst
Responsibilities:
- Worked on Daybreak Footprint Reduction Project.
- Developed, maintained, executed, and validated test scripts to ensure quality of software solutions.
- Wrote SQL queries across multiple to test the purging of the tables along with testing the performance of the billing jobs.
- Developed VBScript to automate the scripts in QTP.
- Written several UNIX scripts for invoking data reconciliation.
- Creating/Executing/Troubleshooting QTP automation test scripts generated from test cases.
- Expert Knowledge in relational database concepts like Tables, Primary and foreign keys, Views and Referential Integrity. Proficient in the data manipulation using SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by etc.)
- Used a lot of aggregate functions to write SQL Queries.
- Performed Black Box Testing and Product Testing.
- Executed the scripts through Quality Center to store the test results.
Environment: Windows, Oracle 9, SQL, UNIX, Microsoft Excel, QTP 9.5 and QC 9.2, Toad 7.5 and higher
Confidential, San Francesco, CA
Sr. QA Test Engineer
Responsibilities:
- Developed test designs and test scripts for the given requirements in Optimal Trace.
- Developed test design for Integration tests and system tests for the order - inventory management system.
- Reported defects using TrackRecord.
- Testing schwans.com.
- Experience with webservices and XML.
- Performed Black Box testing for the customized version.
- Write complex SQL queries across multiple tables to validate and to write test cases.
- Analyzed large datasets for test data setup
- Wrote and executed SQL String functions, co-related sub queries, Joins for Test Data Setup.
- Prepared and Designed Test cases and Test scripts for Program Level (End-to-End) Testing.
- Prepared Test Data and scripts for UAT Testing.
- Using Optimal Trace to identify the design changes, write test designs and test cases.
- Using QA Center to execute the test cases.
- Actively participating in design walkthroughs, JAD sessions, scripts walkthrough, and defect status meetings etc:-.
- Executed Field Mobility Test scripts and also validated the same in Fleetwise.
- Attended and participated in Requirements Gathering meeting.
- Developed test plans and tests schedules and also came up with estimates.
- Maintained and prepared documents for SQA process.
Environment: Windows, Microsoft SQL Server 2005, UNIX,, Compuware Track Record, QA Center, Optimal Trace.
Confidential, Plano, TX
Software Quality Engineer
Responsibilities:
- Performed Data Driven Tests to validate the same scenario with different test data using Quick Test Professional.
- Developed, maintained, executed, and validated test scripts to ensure quality of software solutions.
- Reported testing discrepancies and follows through to ensure that all issues are resolved. Assiststed developers in identifying program and system errors.
- Identified potential design flaws and referred to team for resolution
- Used Agile testing methodology for achieving deadlines in UAT testing.
- Wrote SQL queries across multiple tables to validate data correctly loads into the data mart database.
- Developed VBScript to automate the scripts in QTP.
- Prepared test data for positive and negative testing used in data driven testing for testing the Data warehouse application dynamically.
- Handled designing and coding in Vbscript for QTP automation.
- Tested the Reports created using SSRS.
- Tested the Data stage ETL process along with the Data Migration of the LOS (Loan Origination System) and LMS (Loan Management System) in to the DB2 Datwarehouse.
- Provided Efforts Estimate and coordinated the test schedule.
- Took part in Test Design and Test script walkthroughs, JAD sessions, and status meetings.
- Creating/Executing/Troubleshooting QTP automation test scripts generated from test cases.
- Working closely with the Developers and Engineering Teams in the review and modification of the product and its specifications using Agile-testing methodology.
- Expert Knowledge in relational database concepts like Tables, Primary and foreign keys, Views and Referential Integrity. Proficient in the data manipulation using SQL for the retrieval of data from the relational database (inner joins, outer join, group by, order by etc.)
- Tested the Business Intelligence Reports created using SSRS and Crystal Reports.
Environment: Windows, DB2, Oracle 9, SQL, Microsoft Excel, QTP 9.5 and QC 9.2, Toad 7.5 and higher
Confidential
QA Engineer Test Lead
Responsibilities:
- Worked as a QA Engineer in the System Verification Team of IBM mainly responsible for system testing and regression testing.
- The duties include testing the IBM software TIVOLI STORAGE MANAGER on Linux (Red hat 4, 5 and Sles 10), Netware and AIX.
- Installed Unix from scratch and responsible for creating the test environment in Unix and Linux.
- Executed commands on Linux for executing the scripts as well installing the software.
- TSM is designed to provide centralized, automated data protection that can help reduce the risks associated with data loss.
- Worked with different version of TSM from dot zero release to update release (PTF). Some of the versions are v 5.5.0, 5.4.2, 5.5.1, 6.1.
- Involved in automation and verification of TSM for SAN (storage area network).
- Modified Perl scripts for TSM automation.
- Created and executed detailed test scripts with step by step procedure and expected results for initial manual testing.
- Performed the Performance Testing of TSM.
- Verified defects, and performed regression testing to minimize defects.
- Participated in defect/bug review meeting and status meetings.
- Tested the backend code of TSM which was in C++ and Java.
- Worked on JBB (journal based backup), LANFREE support, Scheduler etc: - features of TSM. Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports.
- Installed Linux from base and configured the network.
Environment: Linux, Windows, UNIX, AIX, Perl, CMVC, Lotus Notes, Requisite Pro.
