Quality Assurance Manager Resume

SUMMARY

Detail oriented, hands - on QA Manager proficient in all aspects of QA strategy, test plans, test case development, QA infrastructure, test execution, test management and test automation.
Certified PMP, CSMAgile Software Development & Release / Project Management / Software Development Life Cycle
Quality Assurance / SaaS Web Mobile Apps & Cloud Solutions / Automation / Load and Perf Testing
Strong experience in hire, develop, coach, mentor, and develop team with local and offshore resources.
Excellent record of introducing automation inclusive of load, performance in all companies.
Introduced best practices such as ISO-9001, Agile Scrum, Kamban, spec, code, test reviews.
Comprehensive experience in SDLC from software spec design, coding, testing, customer support.
Varied work experience in a large company to small Confidential environments; Worked with multiple internal divisions, outsourced teams and external partners to develop, deliver high quality software products used by thousands of enterprises and by millions of users.
Hands-on experience of white-box, black-box, API, system, install(DevOps), configuration, UAT, upgrade, regression, solution, inter-op, performance, load and stress types of testing.
Installed and administered Jira, Confluence, GitHub, Jenkins, TestRail and other software tools.
Track continuous process improvement with KPI and Metrics.
Excellent interpersonal skills with excellent written communication and verbal communication skills.

TECHNICAL SKILLS

Skills: Solaris/Linux/Windows/AWS, LAMP, Node.Js, C/C++, Java, SQL, JavaScript, Python, PHP

Tools: Apache/Tomcat, SVN/GIT, Oracle/MySQL, Hammer, Jenkins, Selenium/Appium, Postman/Rest-API, Jmeter/CloudTest, Quality Center/TestRails, Jira, Confluence, JUnit/TestNG, Nagios, MS Project.

PROFESSIONAL EXPERIENCE

Quality Assurance Manager

Confidential

Technical Scope: Linux, Apache, Tomcat, MySQL/SQL Server, Java, PHP, Node.Js JavaScript, Python, XML/XSL, iOS, Android Mobile Apps, Postman, SOASTA CloudTest and TouchTest, DeviceAnyWhere, Selenium-TestNG, SOLR, Drupal, Cassandra, Kafka, Hadoop, SSO, AWS etc.

Responsibilities:

Led local/outsourced/remote 15 QA resources from three different countries working on multiple projects. Released many features of core frameworks, back-end API, admin web and mobile apps.
Project managed QA of a large number of journal site migration to a newer version in XML/XSL, migration to another version in Drupal, migration to eCommerce solution, migration of search service from Fast to Solr to all sites, roll out new access and content services to all sites.
Set up and administered Jira and Confluence and Test Management Systems. Worked with the Operations/DevOps team in deployment as admin of Jenkins, Github and Salesforce integration.
Introduced automation covering all layers of solution using Python, PostMan, Selenium-TestNG; provided optimum coverage. Also load testing done with Jmeter and SOASTA Cloudtest tools.
Led the verification of a key release with open source components on a cluster of Linux Servers. Within one year released this newer version with AJAX client architecture and new Java based server architecture after alpha, beta, user trials to 24x7 deployments following Agile processes.
Spearheaded all QA testing inclusive of functional testing, integration testing, load testing, and performance testing, while introducing formal processes with new local and remote engineers.
Substantially enhanced test coverage and automated testing with JUnit and QTP tool.

Quality Assurance Manager

Confidential, Redwood City, CA

Technical Scope: Solaris, Linux, NT, Cisco AS5300, C++, Java, PHP, VXML, Oracle, SIP/VoIP, Quality Center, WinRunner, Hammer, LoadRunner, etc.

Responsibilities:

Managed a cross-functional team of up to 14 engineers for a complex carrier grade hardware software solution with partners. Managed an outsourced quality assurance team in India; transitioned to outsourcing to minimize costs by 30% while increasing resources by 200%.
Generated and established a new $1M+ quality assurance lab with Solaris, Linux, NT, and Cisco Access servers; Released the new product to 6M+ end-users, with 20M transactions per day.
Led the QA team in the development of 7 releases in white-box and black-box testing, solution system testing, and load/performance testing. Automated testing with Hammer and WinRunner.
Quality Assurance Manager, AtMotion Inc. Confidential, Redwood Shores, CA
Engineering Manager (QA and Release) Versant Corporation. Confidential, Fremont, CA
Member of Technical Staff, Compiler Development, Confidential Inc., Menlo Park, CA

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