SUMMARY

• Experience in leadership roles with large corporations, detail oriented, and effective communicator.
• Also worked with medium sized companies, and small businesses. Focused on providing detailed Quality Assurance across all aspects of the software development life cycle. Proven and consistent track record of delivering, supporting and testing projects which involve multiple work streams and a significant amount of risk, business, and technology change.
• Very focused with a great work ethic (wont stop till the job is done no matter how long it takes.)
• Worked to continually improve processes by seeking out opportunities for improving efficiency, accepting ownership for accomplishing all assignments, and exploring ways to add value to the team.

TECHNICAL SKILLS

• JavaScript
• PHP
• SQL
• HP ALM
• ClearQuest(CQ)
• JIRA
• Agile
• Scrum
• Bugzilla
• Benthic Golden
• Oracle 11g
• Android
• IOS
• CSS
• HTML
• Microsoft Office
• Adobe InDesign
• Adobe Photoshop
• Adobe Illustrator
• Adobe After Effects
• Mac OS
• Microsoft Windows
• Google Adwords
• Charles Proxy
• VMware
• Waterfall
• Agile/Scrum
• IE
• Firefox
• Chrome
• Safari

PROFESSIONAL EXPERIENCE

Confidential

QA Engineer

Responsibilities:

• Worked with Infor vendor applications
• Tested Applications for 50+ Lines of Businesses
• Wrote SQLs for Database lookups using Oracle Products
• Wrote test scripts in Excel and ALM for over 15 Projects on a quarterly basis.
• Worked with ClearQuest defect tracking application to track defects from user testing
• Migrated Bugzilla defects over to JIRA defect tracking application for developers
• Migrated Scripts from Subversion Repository to ALM application
• Worked with project managers to make sure projects were on schedule to release.
• Worked with developers to make sure that bugs were fixed in a timely manner to allow for retesting
• Created learning documents to help knowledge transfer for new hires
• Participated in daily meetings with managers and developers
• Drove discussions on how to better improve efficiency in the workplace.
• Hands on experience with Oracle 11g
• Demonstrated ability to create and improve process through strategic thinking and leadership.
• Lead and directed other testers and contractors on test coordination tasks on assigned efforts
• Coordinated test execution with key areas needed for the testing effort
• Reported status of testing issues to Project Team and Management
• Coordinated efforts to communicate, resolve and retest all issues identified in the various projects
• Successfully turned preliminary or ambiguous information, ideas, or problems into well - defined plans, solutions, and test scripts.
• Worked independently and as a group to meet strict deadlines, prioritize and manage multiple tasks.
• Identified opportunities for automation or process improvements.

Confidential

Lead QA Engineer

Responsibilities:

• Participate in daily planning meetings of new projects as the QA Team representative.
• Identify new opportunities for automation in upcoming projects and provide feedback to projects on dependencies.
• Collaborates with Product and Development teams to identify product and technical requirements.
• Review and verify requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
• Contributed to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support testing product functionality.
• Provided documentation, suites, and script.
• Responded to dynamic situations while maintaining adherence to best practices.
• Used leadership skills when working with different team members and groups to help improve communication and overall product quality.
• Drove continuous improvement in test coverage and test effectiveness.
• Identify and communicate issues/risks applying technical and root cause analysis skills.
• Used problem solving, troubleshooting, and testing techniques.
• Strong Web Application or Streaming Video Testing experience.
• Hands-on experience with JavaScript. CSS, HTML
• Strong analytical and problem-solving skills.
• Strong verbal and written communication.
• Ability to work independently with minimal supervision.
• Manage multiple assignments and align them with the business priorities & deadlines.
• Good work ethic and general business acumen.

Confidential

Lead QA Engineer

Responsibilities:

• Coordinate, build, route and send marketing email communications. Manage email calendars, project schedules and new requests for all email projects, coordinating with program staff across the team, under the guidance of Marketing Department instructors. Assist other team members with results, reporting to team lead and program staff.
• Coordinate with Marketing staff on email scheduling, editorial planning and tie-ins to other publications of Confidential (project sponsor) content in order to ensure that email communications remain a part of a highly integrated communications strategy, consistent with content plans, program and marketing objectives and brand standards.
• Develop and optimize email strategies, including A/B testing, targeting, content, event triggers and timing, reporting results and focusing on improving overall email performance across several performance indicators.
• Manage user subscription lists, advise on list segmentation and targeting, and provide ongoing quality control on proper use of lists and compliance with opt-in procedures and CAN-SPAM compliance.
• Produce HTML email templates. Ensure proper rendering and deliverability across multiple email clients and devices.