SUMMARY

• Worked with Conversion Managers and Implementation Consultants that interact with Financial Institutions for Bankcard IT Processing.
• Program all coding on Mainframe and in - house tools for the creation of plastic cards including Visa, MasterCard, and ATM cards along coding EMV chips.
• Used programming methods that involved the cross referencing of customer accounts pertaining all Financial Institutions. Attachment of checking and savings accounts to the card holders.
• Interact with Fifth Third Bank processing regarding all programming and creation of plastic cards for card holders.
• Testing using JCL on Roscoe and TSO to implement all work necessary to arrive at successful completion for testing and follow through into production phase.
• Used IRIS ticketing system to record any issues that arise and address any tickets assigned to my department.
• Interact with my fellow teammates and offshore team.
• Attend periodic meetings with management, Implementation Consultants, and my fellow teammates for ongoing discussion pertaining to issues at hand, Financial Institution requirements, and other agenda pertaining to my area, Database Conversions.
• Familiarity and use of JCL, MVS, Roscoe, RPF’s, TSO, ISPF, AQT to perform all work duties.

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, Ohio

QA Analyst/Software Tester

Responsibilities:

• Worked with Business Analyst, QA Manager and Development Teams to ensure that applications met requirements and Business Rules.
• Responsible for creating Requirement Traceability Matrix (RTM).
• Use HP Quality Center for writing Test Cases and updating the Test Results after execution of test cases.
• Track defects, reviewed, analyzed, and compared using HP Quality Center.
• Used Rally - Agile Software.
• Interact effectively with peers, management and cross-functional teams to address and resolve issues.
• Create Requirements, Object, and Test Suites for Automation using STARC.
• Interact with the Development team and the Business Application group to analyze the requirements and to understand the GUI of the application being developed.
• Ensure validated deliverables meet functional and design specifications and requirements.
• Perform various types of testing on Salesforce.com application.
• Isolate, replicate, and report defects and verify defect fixes.
• Attend daily stand up meeting and review defects with Developers, Business Analyst, and Product Owner.
• Attend periodic meetings and teleconferences on problem resolution.
• Coordinate with other co-workers and leads for knowledge transfer and day-to-day test progress.

Confidential

Command Center Specialist Senior

Responsibilities:

• Support AS400 Mortgage system ensuring batch cycle submissions are complete and accurate; performing OFAC updating on AS400 systems; ROBOT scheduler is used for mortgage batch processing and ensuring checklists are complete accurately and in a timely manner.
• Engaged with CA-7 scheduler on IBM z9 series mainframe batch and transmission run; transmissions processed using FTPINT, FTPSERVE, NDM, and SUPER TRACS that come from numerous Confidential clients sending payroll totals and other benefits. CA-7 and CA-11 used for batch processing, corrections and overrides for job abends, editing JCL, and ensuring late batch jobs are all processed without missing any Service Level Agreements (SLA).
• AutoSys tool used on UNIX platform for payroll submissions for all of Confidential Bank employees; multiple experiences with UNIX (Sun, Linux, and AIX) and much familiarity with UNIX commands.
• Support UNIX servers using BMC PATROL and monitoring server issues.
• Much interaction with various MIS application teams, Confidential clients, and external organizations to provide utmost customer satisfaction for resolving CA-7 batch abends, transmission issues, engaging and initiating bridge conference calls, and escalation procedures involving upper management and Customer Outreach Team.
• Polycom video conferencing used between all Confidential Corporate Data Centers.

Confidential

Senior Computer Operator/Analyst

Responsibilities:

• Supporting end-users, programmers, analysts, developers from all over the world with requests for testing batch jobs prior to going into production.
• Working in a Testing Command Center, I provide immediate response to test requests using IBM Tivoli Work Scheduler (a.k.a. OPC) within Extra Attachmate session.
• Mainframe is an os/390 z9 series MVS platform.
• I provide much assistance to many off-shore end-users from India.
• The Testing Command Center remains in communication with other Production Command Centers for updates to weekend IPL, Tape Management, Infoman Record keeping, HSM and DASD related issues that arise.
• Have working knowledge on CICS regions, startup/shutdown commands, enable/disable files, transactions, and ensuring Connections are up; knowledge of Linklist Lookaside Library (LLA) updating.
• Working in a Testing Command Center, there is no automation, which entails much knowledge on how sub-system tasks function, in-depth knowledge on JCL, and targeting break/fix areas on the mainframe.
• Numerous testing requests are relayed via MS Outlook emails, MS Office Communicator instant messaging, and telephone.
• Being a huge part of “Testing” results in successful implementation into Production and Mainframe upgrades.

Confidential

Systems Analyst/COBOL Programmer

Responsibilities:

• Working for one of North America’s global direct and targeted marketing solutions provider: National Marketing Organization.
• COBOL programming code using Computer Associates (CA) Vision:Report for mailstream processing.
• Ensured proficient code was written to process barcode and naming conventions for major local, regional, national, and international consumer and business-to-business marketers.
• Used Attachmate Extra Client, SAS, and FAQS for batch processing to ensure accuracy of programming code.