SUMMARY

• Competent in testing throughout teh phases of SDLC wifin Agile/Scrum, Iterative & Waterfall
• Experience wif various defect tracking, version control and test management systems
• Web - based, Client-server & Mobile applications testing experience using HP QC/ALM, HP QTP/UFT, SauceLabs, Appium, IBM rational suite, Zephyr, JIRA, Jenkins, Firebug, and PerfectoMobile
• Experienced using HP QuickTest Professional (QTP)/UFT to automate manual functional Test Cases to Automated Test Scripts and increase automation test coverage
• Proficient in designing & maintaining Test Scripts, Requirements & Test Suites using HP ALM/Quality Center
• Able to prepare Test Execution reports from teh HP ALM/Quality Center and MS Excel
• Well competent in writing DP, custom Functions, SOR using VBScript in HP QuickTest Professional (QTP)/UFT
• Proficient in reporting and tracking Defects through HP Quality Center (QC)/ALM to developers & project teams
• Skilled in various testing types - Smoke, SIT, End-to-End, Regression, Manual & Automation Testing
• Possess noledge & experience on test/defect management tools QC/ALM, Jira, Bugzilla and Zephyr
• Experience in converting complex manual Test Cases into automated functional Test Scripts wif HP QuickTest Professional (QTP) & development of various Automation Framework
• Proficient in designing and executing Test Cases for Backend Testing for data validation by SQL queries
• Always has positive attitude to be successful & meet deadlines by giving extra efforts on after works/weekends
• Strong team player wif teh ability to work collaboratively, fast learner and adapt to new areas and technologies
• Excellent organizational skills and ability to simultaneously manage multiple projects in fast paced environment
• Excellent written and verbal communication skills and ability to work in fast-paced environment

TECHNICAL SKILLS

Operating System/Language: Windows 7, Windows 8, Mainframe, UNIX, Mac OS, VBScript, CSS, HTML, PHP, Python, SQL, J2EE, C++, .Net, Java, JavaScript

QA Testing Tools: HP Quality Center (QC), HP ALM, HP QTP/UFT, Saucelabs, Selenium, Eclipse, Zephyr, TestRail, Jira, BrowserStack, SoapUI, Bugzilla, Webshpere, MQ, FileAid, MS Visual Studio Team suite, Microsoft Office Suite, Firebug, Sharepoint, Confluence, Jenkins, IBM rational Suite (Clear case, quest), Wireshark

Cross-Browser Testing: BrowserStack, Internet Explorer, Firefox, Safari, Chrome, Opera

Databases & Other Tools: Oracle, SQL, PL/SQL, SQL Developer, TOAD, SQL Server, Siebel 15.0

PROFESSIONAL EXPERIENCE

Confidential, NJ

Quality Assurance Engineer

Responsibilities:

• Interacted extensively wif teh Business Analyst and Siebel SME to understand teh Business Process and Siebel CRM workflow for SRMT and IRD (Insurer Revenue Database)
• Developed Test Plan detailing testing scope, strategy, high-level test requirements, and required resources
• Led internal Test Plan walkthrough meetingwif BA, Dev, and Management team for SRMT & IRD projects
• Actively participated in team status meetings to discuss QA testing process and suggested improvements to teh MO-SRMT and IRD application’s design and features
• Analyzed Business requirements, acceptance criteria, and technical design documents for E2E Test Cases
• Created Test Data for SRMT based on Test Scenarios to prepare for teh execution of Test Cases via HP QC/ALM
• Performed Integration and Smoke Testing of Siebel CRM 15.0 wif MS Exchange for inbound/outbound communication for SRMT - Service Request Management Tool
• Worked very closely wif Infrastructure Engineer and wrote Test Plan for network testing using Wireshark tool
• Executed both Functional and Non-functional testing for teh MO-SRMT and IRD - Insure Revenue Database
• Validated GUI of MO-SRMT and IRD applications wif GIDS mapping and Informatica
• Demonstrated SQA best practices in creating E2E test cases and Defect Management
• Regularly communicated wif Dev Team to discuss and prioritize defects identified during Manual Test Runs
• Collaborated wif project team members and used Sharepoint for document management wif offshore team
• Performed QATest Smoke, Acceptance, Functional, Usability, Compatibility and End-to-End Testing
• Performed Regression Testing by running Regression Suite for fixed issues of IRD projects
• Worked wif Network Engineering team to perform Network Testing via Wireshark and troubleshooting memory management, garbage collection, performance, latency, and networking configuration
• Performed UAT Testing wif internal Siebel SMEs and Business Groups representing QA Team
• Developed Application workflow documentation and gave KT sessions to Performance Team and assisted during Performance Testing of MO-SRMT and IRD applications

Confidential, NJ

QUALITY ASSURANCE ENGINEER

Responsibilities:

• Decomposed information from Use Case, technical specifications, and design documents into Test Plan
• Designed & executed Test Cases & Test Scripts from Business Req/Functional Specs/Use Cases
• Developed Test Scripts and Test Cases to validate new features of iTriage, myMeridian and iMPak Health
• Participated in product design reviews throughout SDLC to better understand requirement for better test coverage and acted as “go-to” member on complex Test Cases
• Integrated wif Saucelabs (Cloud based framework) to scale up efficient test execution of iTriage using simulators
• Ensured Test Scripts are updated wif business requirements using HP QC/ALM
• Created Test Cases wifin HP QC/ALM for iTriage modules - Symptoms, Doctors, Facilities & My iTriage
• Provided administrative support for HP QC/ALM - daily user supports, workflow optimization & customizing reports
• Developed Test Scripts to perform Functional, Integration and Regression Testing on Claims, EDI transactions & iTriage modules using HP QuickTest Professional (QTP)/UFT
• Participated in all aspects of full-lifecycle development methodology, and quality concepts and processes
• Enhanced Test Scripts using Checkpoints, Parameterization, Arrays, User defined functions, User messages, and Recovery Scenarios for myMeridian - Online Bill Pay wif PATIENTCO
• Worked wif QA offshore team for Automation selection, and used HP QTP/UFT & VBScript for Test Scripts
• Performed User Acceptance Testing (UAT) and logged issues based on execution at HP ALM/QC
• Communicated test results wif team members and facilitated meetings as needed wif cross functional team
• Defined & documented QA automation processes, best practices, Automation Frameworks for across enterprise
• Actively created & maintained defect triage, testing progress, impact analysis, automation coverage for MyMeridian
• Wrote SQL queries using various joins, aggregate functions and sub-queries Back-end Testing/Database Testing myMeridian - Online Bill Pay, Claims and EDI 834, 837 & 820
• Used virtual test environments LISA for automation execution from Batch Runs & Driver Scripts by HP QTP/UFT
• Demonstrated test management skills wif focus on parallel managing competing work streams and projects

Confidential, NJ

SOFTWARE TEST ANALYST

Responsibilities:

• Participated in teh architecture & design sessions early in SDLC phases to drive quality & adherence to specs
• Created detailed Test Cases, Test Scripts, and Test Data based on functional specs, Use Case & User Stories
• Attended in Product Design Reviews to better understand Functional Requirements, Product designs & schedules
• Detailed Test Cases by understanding database impacts, software scenarios, Regression Testing, Negative Testing, error/bug retests and usability for MerckConnect, mypet.com and GoodStart Minutes
• Participated in Daily Scrum and weekly team meetings and discussed test execution, coverage & defect status
• Developed automated E2E Test Scripts wif HP QuickTest Professional (QTP)/UFT for MerckConnect
• Logged & tracked software defects using HP Quality Center (QC)/ALM & Jira to software developers & Leads
• Performed Data validation, Functional, Database, Smoke, Integration, Regression & UAT Testing
• Created and enhanced Test Scripts for mypet.com by Functions, Actions, Parameterization and Shared OR from scratch in HP QuickTest Professional (QTP)/UFT
• Created thorough test execution reports from HP QC/ALM that determined product quality and release readiness
• Ensured deliverables meet teh business requirements wif no serious defects for parallel projects
• Gathered Test Data from Database by SQL queries for User Acceptance Testing (UAT) & E2E Testing
• Wrote SQL queries against Database to support test execution of Daily Planner/Fitness data
• Developed roadmap and detailed implementation plan for test automation & increase coverage for MerckConnect
• Performed User Acceptance Testing (UAT) prior to teh end-user (prod) environment for MerckConnect modules
• Performed compatibility testing & cross-browser testing on various browsers and on different Operating Systems
• Wrote numerous SQL queries for back-end testing using Joins, Set operators & Aggregate functions
• Worked closely wif Dev team to insure teh TEMPeffectiveness and quality of GoodStart Minutes modules

Confidential, CA

SOFTWARE QA ENGINEER

Responsibilities:

• Actively participated in team planning exercises and thoroughly analyze business requirements, acceptance criteria, and technical design documents to ensure all required information is available and complete
• Responsible for analyzing Use Case, BRD & TRD and created Test Plans detailing test requirements & methods
• Verified online e-commerce for software development and TEMPeffective QA implementation in all phases of SDLC
• Performed Functional, Regression, Negative, Smoke, End-to-End and SIT testing on various LoB prior to production releases - Banana Republic, Old Navy, INTREMIX
• Created and executed Test cases for Manual Testing for cross-browsers to check teh functionality & acceptance
• Used HP Quality Center (QC)/ALM to ensure AUT functioning as expected & implemented best practices of QA
• Developed Test Scripts, test conditions, test data, and expected results via HP Quality Center (QC)/ALM
• TEMPEffectively communicated wif relevant members clarifying requirements, facilitate UAT, Test Plans & Test Cases
• Determined functional and non-functional requirements and associated test cases wif project artifacts
• Conducted various types testing as needed, such as System, Unit, Regression, Load, and Acceptance Testing
• Executed Test Plans & Test Cases and logged defects into Quality Center (QC) in accordance wif QA standard
• Authored, assigned severity, and included proper level of details for Defects in HP QC/ALM & Jira
• Used Firebug to identify teh Object’s id, Name, XPath, link in teh application and do Web Based application testing
• Logged errors using Firebug that occurred in teh Javascript and CSS
• Integrated HP QTP and HP Quality Center for scheduling and execution of automated tests
• Developed SQL queries for Backend Testing to verify transactions, inserts and deletions of teh records from AUT