SUMMARY

• Software Test/Quality Assurance/QA Analyst with Manual & Automation Testing experience using various leading software testing tools.
• me’m currently seeking, with my extensive & professional experience, a new opportunity to better contribute and support projects with quality & commitment.
• Hands - on experience performing Manual, Automated & Mobile Testing on Windows, Mac OS & iOS
• Competent with creating Test Plans, Test Cases & Test Scripts for Builds, Releases and Test Cycles
• Solid understanding of SDLC and various methodologies - Agile, Scrum, XP, Iterative, Waterfall
• Practical experience in performingSystem, Functional, Regression, Smoke Testing and UAT
• Able to successfully demonstrate, participate as a valued team member & represent QA team
• Proficient developing Test Cases, Test Scripts, RTM from BRD, TRD, Use Case & User Stories
• Able to manage expectations and communication effectively with business units, IT cross-functional teams, Project Management and other support staff
• Technical skills with HP QTP/UFT, Test Batch Runner and advanced VBScript Functions
• Competent working concurrently on several projects and driving them to completion with high quality
• Backend Testing experience writing Structured Query Language (SQL) using SQL queries
• Highly motivated, self-driven QA who can operate independently and take full accountability
• Possess great attention to detail and able to gain system understanding of interactions and relationships between multiple subsystems
• Compelling track record of demonstrating best practices of Test Case & Defect management
• Excellent interpersonal skills and team player with the ability to lead, manage and work independently
• Ability to communicate ideas in both technical and business language
• Excellent written and verbal communication with the ability to work independently as well as in a collaborative environment

TECHNICAL SKILLS

QA Testing Tools: HP Quality Center (QC/ALM), Qualify, HP QTP/UFT, Jira, Bugzilla Zephyr, Firebug, PerfectoMobile, Agile Accelerator, Sprinter

OS & Languages: Windows 7/10, Mac OS, Mainframe, AS400, VBScript, CSS, HTML, .NET, PHP, JavaScript, Java, J2EE, SQL, PL/SQL, Ruby, Perl, C++

Database Testing: Oracle, SQL Server, DB2, TOAD, SQL Developer

Software Development: SDLC, STLC, BLC, Agile/Scrum/Iterative/Waterfall

Microsoft Office & Misc: ToolsWord, Excel, PowerPoint, Visio, Outlook, Slack, WebEx, MS SharePoint, Axure, Projects, Jing

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst

Confidential, MN

Job Duties/Responsibilities:

• Analyzed BRD, Use Cases and User Stories to create detailed Test Cases and Test Scripts
• Developed Test Artifacts - Test Plan, Test Cases, Test Scripts & Test Reports for MayoACCESS
• Performed Manual Testing by using HP QC/ALM & Qualify to write requirements, child requirements, test cases, design steps, logging & tracking defects, and generating various reports
• Participated in Kick-off Meeting & Agile/Scrum process by developing test cases for Sprints
• Performed Exploratory Testing of new features as part of story-driven Agile development process of Web & Mobile Confidential App - Appointments, Messages, Lab Results & Videos modules
• Worked closely with Devs and BAs to perform various types of testing throughout STLC and BLC, and provided feedback on prototypes & designs during Grooming Meetings
• Created user-defined Public & Private Functions for MayoACCESS modules using advance VBScript
• Performed User Acceptance Testing (UAT) along with Business and SMEs on MayoACCESS - Add & Ordering Test, Closing Batch, Searching Patient Results, Pre-Auth, UM modules
• Wrote SQL queries from command line to set & update flags on claims entry jobs & reporting in AS400
• Performed HP QC/ALM Project Customization & Administrative tasks and provided technical supports
• Developed modular and data-driven Test Scripts based on Functions/logics in HP QuickTest Professional (QTP) and developed common library functions
• Logged defects with best practices and followed through to resolution at HP QC/ALM & Jira
• Ran various reporting jobs to generate reports on Membership Enrollment & Claims in AS400
• Performed Functional, Regression, Smoke and User Acceptance Testing (UAT) to support project scope and quality goals for MayoACCESS, MayoLINK & RaA
• Used Qualify Test Drive Assist module for Regression test execution and stored result in Qualify
• Performed Back-end Testing using SQL statements to verify data integrity for MayoACCESS, MayoLINK, Membership, Eligibility, Providers and Claim processing
• Developed functional and regression automation scripts using HP QTP/UFT for E2E Testing
• Performed Cross-browsing Testing using BrowserStack across various browsers & devices
• Worked with content writer to verify product documentation & Job Aid for UAT
• Generated test execution reports & RTM from HP ALM & presented Daily Stand-up Meetings

Software Test Engineer

Confidential, CT

Job Duties/Responsibilities:

• Reviewed project artifacts and worked closely with BA & SMEs to determine testable Requirements
• Performed System and User Acceptance Training (UAT) testing with BAs and CSR using HP ALM
• Logged & tracked Defects found during UAT, Manual & Automation Testing in HP QC/ALM & Jira
• Automated Test Cases from HP QC/ALM to HP QTP/UFT and increased coverage to 73%
• Exported bulk Manual Test Cases from MS Excel to HP ALM for online booking & Express Deals
• Used MS SharePoint to share documents and maintain team calendar with teammates
• Worked on Requirements, Test Plan, Test Lab and Defects modules in HP QC/ALM
• Developed and executed Regression Tests for web-based Express Deals and TAP (Travel Affiliate Programs), online booking & Express Deals portals using BrowserStack
• Organized and ran KT sessions with new team members to share AUT knowledge
• Used Parameterization in HP QTP/UFT to run multiple sets of Data from Excel with Test Scripts
• Performed Manual, Automated & Regression Testing for software rollouts and patches
• Developed and updated existing Test Cases with best practices for automated test script creation
• Created and maintained automated nightly Build Verification Test (BVT) for Express Deals & TAP
• Performed Positive & Negative Testing both in front-end and back-end of online booking
• Generated reusable test data for test case automation of Partner Network products
• Car Rental, Flights and Vacation Packages using HP QTP/UFT
• Committed strongly to priorities and worked well in an integrated developer/tester environment
• Strove to promote software and applications mitigating defects by focusing on Negative Testing
• Supported Sprint activities by designing & executing test cases against Release & Sprint Backlog
• Worked closely with development & product teams to ensure adherence to business requirements

Software Test Engineer

Confidential, MA

Job Duties/Responsibilities:

• Created Test Plan with QA team members after analyzing BRD, TRD, Use Case & User Stories
• Conducted Use Case walkthroughs with designers, devs and stakeholders for Web & Mobile AUT
• Led Test Plan Review meeting to assure test coverage, traceability & functional behavior
• Created detailed Test Cases for System Testing (SIT) of Web BIM - Big Ideas Math and STEM
• Reviewed User Stories and Use Cases to ensure Virtual Catalog features to be Regression Tested
• Attended various meetings and communicated Test Reports consolidating progress and defect status
• Communicated and interacted with IS, QA and Business team members to resolve AUT issues
• Used HP QTP/UFT to create and develop automated tests for Regression Testing
• Used various modules of HP QC/ALM - Test Plan, Test Lab, Defects and Requirements
• Created, enhanced and suggested best practices for Test Automation in HP QTP/UFT
• Wrote functions, looping & conditional statements in VBScript to accommodate various scenarios
• Performed Backend Testing using Structured Query Language (SQL) queries by SQL Developer
• Worked with team members to troubleshoot and resolve production issues after office hours
• Continuously learned and applied new concepts and technologies for testing numerous projects
• Worked closely with internal/external customers during product integration and deployment
• Provided proper traceability from business requirements to test cases using MS Excel
• Worked closely with devs to review and followed-up with open QA Regression Testing questions