SUMMARY

• Effective communication ability and noteworthy analytical skills; consistently meets deadlines with superior results
• Develops, implements and audits the Programs at the Enterprise Level in accordance with establishedPolicies, Processes, andProcedures (CMMI Level 3, ISO 9001 standards)
• Responsible for Managing Quality Assurance activities through all the phases of Software Development Life Cycle (SDLC)
• Expert in Agile, Test Driven Development
• Implements QA Methodologies & best testing practices at the Program Level; Manages programs to meet Compliance (SOX, HIPAA/PII, 508, PCI)
• Experienced in managing Product Testing, System/Integration Testing (SIT) & Automation Testing teams; creates test strategy, test approach, test procedures and Framework
• Brings ability to liaise with Business, IT, Product Owners and Sponsors
• Coordinates with Configuration Management team in implementing best CM Practices
• Directs recruitment of high quality candidates and coach them towards work related goals and objectives; Ensures the team follows the best testing standards and guidelines
• Expert in managing end - to-end test efforts of web-based and distributed Enterprise Client/Server applications using test tools - Confidential (formerly Confidential ), IBM, Borland and Selenium
• Test & Requirements Management Tools Administrator providing Enterprise Level access, managing projects, users and creating reports as per Management and Customer needs

TECHNICAL SKILLS

RDBMSMS: SQL Server, Oracle, Sybase, MS Access and DB2ToolsXP - QualityCenter, QTP, WinRunner, Load Runner; IBM - Rational Robot, Test Manager, Clear Quest, Requisite Pro; Automated QA - TestComplete; Borland - CaliberRM, SilkCentral TestManager, Silk Test; 508 - JAWS, Windows Accessibility

Methodologies: RUP, ITIL, CMMI, Agile, Six Sigma, ISO 9001

Version Control tools: VSS, TFS, Share Point, Change Man, Endevor

Reporting Tools: Actuate & WebFocus; MS Access, Oracle Crystal Reports

ETL Tools: Ascential, Informatica, SAS

Programming Languages: C#, VB, COBOL, PL/SQL, Java, HTML, DHTML, SQL, ISQL, Shell Scripting, TSL

TechnologiesWeb Servers: IIS, WebLogic, Tomcat, Apache; J2EE JSP, EJB, Struts, JDBC, Web Services, XML; .NET MS .NET frame work 2.0, VB.NET, ASP.NET, Winforms, MS Visual Studio 2008 ; IBM Mainframes NATURAL, CICS, JCL, VSAM, CLIST, TSO/ISPF, SAS

PROFESSIONAL EXPERIENCE

Confidential

Test Program Manager

Responsibilities:

• Effectively Managed Cross-Platform Teams at Program Level that are engaged in testing of Portal applications related to the delivery of Confidential’s High Speed Data, Video, Voice & Wireless 4G services to Residential & Commercial Customers
• Developed, maintained and audited an overall quality of the program for the accountthat has exceeded the expectations and met the service needs of the customer
• Established Scrum project management process and helped the team meet Sprint goals
• Managed the delivery of System and Integration testing of Content Management System (CMS)
• Instrumental in coordinating the development and managing System and Integration test efforts of Business Class Portal and Residential Phone Manager applications
• Effectively met the expectations in delivering Wireless applications like Web and Mobile DVR Portals
• Served as a Liaison with Product Owners, Business, Sponsors, IT, Engineering and Operations
• Successfully met Quality Assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; initiating corrective actions, analyzing risks and failures
• Performed key responsibilities of deploying and managing the appropriate testing framework, implementing testing strategies, best practices against the Product under test, estimating the test efforts, creating project plan and time lines, Capacity Planning, creating Business Use cases, high level test plans, test strategy and test summary reports
• Supported Product Testing, Inter-operability & User Acceptance Testing (UAT)
• Managed Traceability Matrix that covers the traceability between Functional and Non-Functional requirements, User & System requirements, design, High-Level Test Scenarios, Test Cases & Test Scripts (Manual & Automatic)
• Provided technical support to Procurement in submitting RFPs, evaluating Hardware, Software and Equipment, selecting COTS products and participating in the source selection process
• Created and published reliable quality dashboard metrics to executive management
• Developed and maintained Test environments, Procured and installed testing tools

Confidential

QA & Compliance Manager

Responsibilities:

• Managed 2 million USD DoD QA Budget for Medical Records for Separations Processing Program and certified the final product scheduled for deployment to 160 Army Sites, meeting Compliance, and Customer needs; Certified project readiness for production
• Served as the QA Control Officer’s (Director) key advisor and leader for all QA staff functions, including Compliance Management, Configuration Management, Documentation Management
• Responsible for QA Compliance and Control Officer of program risks and risk mitigation
• Focussed on CMMI Level 3 certification, acquired and Administered Enterprise level tools that enhanced productivity, version control & traceability
• Developed & Maintained the QA environment by installing System & Applications such as Operating Systems, Servers, Databases, Web & Client-Server applications, Scanners, Printers, COTS software
• Always ensured the Program met HIPAA/PII Compliance and 508 Compliance
• Assisted Site Installation, Training & Helpdesk teams in creating Operational Manual & Site Installation Plans

Confidential

PMO QA Manager

Responsibilities:

• Managed $1Million Budget and ensured the project meets the budget and the timelines supporting strategic planning and best testing practices
• Managed testing efforts in performing system/integration testing of .NET applications built on C# with 2.5 million lines of customized code, handling data stored in about 3000 SQL Server databases
• Supported Verizon’s end-to-end testing efforts that required interacting with 15 different interfacing systems and Managing Back-End testing efforts
• Played a major role supporting Confidential to become PCI (Payment Card Industry) Compliant in 2008.
• Effectively Managed the Projects in all the phases of SDLC that include Project initiation, Requirements, Design, System & Integration Testing, User Acceptance Testing, Implementation & Warranty support
• Spearheaded cost reduction methods, created and managed onsite and outsourcing teams overseas
• Managed smoke testing of 50 major applications for every build and patch deployed to production and ensured there were no defects in the base code by running continuous Automated regression tests
• Added value to Functional testing by executing 500 test cases per release and by identifying 300 defects and exceptions in the software
• Administrator of Version control tools for test teams using VSS, Creating domains, projects, user defined fields, workflows and maintaining users in Quality Center, including creation of domains, projects, and users; user-defined field creation; workflow set up using VB Script code
• Maintained the Requirements Traceability Matrix and tracked the progress of the requirements being tested and defects associated with them
• Led the Test case reviews internally to ensure all the functional and technical requirements are covered in testing with an official sign-off from the Project Managers and Business Analysts

Confidential

Project Manager, Test Lead

Responsibilities:

• Modelled Bottoms-up estimates during project planning and assisted Management to create Microsoft Project Planning tasks and budget management
• Presented the project plan, Environment strategy, Test planning & Test execution schedules to management and client for each release
• Instrumental in creating project metrics during test planning and execution phases and communicated the status to the executives
• Managed Remedy, Clarity, Service Desk & Pride tools to update the project and work tickets and schedule the work flow tasks and experience in ITIL management tasks
• Hands-on experience in test planning, automation Framework design, scripting & test execution

Confidential

Project Lead/ Senior QA Specialist

Responsibilities:

• Created project milestones and scheduled tasks to meet project expectations
• Documented the business events, test cases, test data in support of testing approaches to employ
• Created High-Level Test Plans, Test Cases, performed Test Execution of Mainframe applications using the technologies like MVS, TSO, JCL, DB2, CICS, SQL and ADABAS
• Performed System & Integration testing, supported re-testing of UAT defects Past EXPERIENCE