SUMMARY

• Over 6+ years of experience in analysis, design and testing of client/server, web based and n - tier application along with extensive experience as a Quality Analyst with exposure to both manual and automated testing tools. Specialized in writing Test Plans, Test Strategy, Test Cases, Traceability Matrix, Status report documents.
• Good knowledge on E-Commerce, Travel & Entertainment and Trading & Risk Management domains. Worked majorly on E-Commerce websites through all phases of SDLC. Ability to resolve uncovered defects of an application in early stage of SDLC, which helps to improve the application’s quality and reduce development cost. Excel under pressure in deadline driven environment with superior interpersonal communication and technical documentation skills.
• Experience in manual testing with the focus on Functional Testing, End to End Testing, Stress Testing, Regression Testing, Smoke Testing, Load Testing, System Testing and Unit Testing, Adhoc Testing, Performance Testing, Mobile Testing and Black Box Testing, Writing Test Cases, GUI testing, System Testing, Integration Testing, BVT (Build Verification Test) and User Acceptance Testing
• Expertise in testing Integration layer of the websites which includes third party tools like inventory tools, payment gateways, address verification system, search engine, order management systems with inventory and pricing feeds flows.
• Expertise in working on Content management tools such as Websphere Commerce, Drupal System, dotCMS.
• Experience in working on rich media Front end, Integration layer, OMS, Vendor management systems and EDI files
• Extensive experience in testing checkout process which includes shipping, billing, payment, order summary sections
• Experience in setting up and testing promotional codes and coupons through IBM content management tools.
• Extensive experience in performing reviews like Test reviews and peer reviews.
• Efficient in implementing QA Process, established standards, procedures, and methodologies and also have a solid expertise in HP Quality Center, JIRA System and Mantis.
• Worked on E-commerce billing service solution platform MONEXA.
• Good Understanding of Agile approaches like user stories, Programming, Iterative execution of user stories, Daily Standups, Retrospectives and Scrum meetings.
• Worked in close co-ordination with the development team in creating test plan and test cases, from functional and business requirements.
• Coordinated UAT, integration processes across the projects, onsite, offshore teams.
• Prepared Test plans, Test cases reviews, test cases execution, designing, executing, traceability matrix verifying and analyzing test programs, creating Defect Information reports, Defect status report, Weekly status reports, and Traceability matrix.
• Experience in Message Broker testing using Qpasa and RFHUtil.
• Experience in Web Service testing using SoapUI.
• Formulated and tested queries with SQL on an Object/Traditional Relational Database.
• Exposure to all phases of Software Development Life Cycle (SDLC), Bug Life cycle. Also worked on SDLC models like Waterfall and Agile.
• Excellent analytical, communication and Interpersonal skills. Also have led small teams in implementation of projects. Good at mentoring newbies and have excellent leadership skills.
• Good team player with the ability to manage and work independently in a time sensitive environment.

TECHNICAL SKILLS

Testing Tools: QTP 9.0/9.5/10.0/11.0, Quality Center 8.2/9.0/9.5/10.0, SOAP, SOASTA

Database Testing: Transaction Testing (front end to back end testing), Data Mapping / Data Conversion Testing and Data & File Validation

E-Commerce Tools: Websphere Commerce Server, dotCMS, Monexa, Qpasa, RfhUtil, IBM Accelerator & Admin Console, Interwoven TeamSite

Reporting Tool: Omniture

Operating system: Windows 95/98/NT/2000/XP, Mac, RHEL6

Databases: SQL Server 2000/ 2005/2008, MySQL, Oracle 10g

Web Technologies: VB Script, HTML

Version Control Tools: TortoiseSVN, CVS, Basecamp

Utility Tools: MS Word, MS Excel, MS PowerPoint, SQL Developer

PROFESSIONAL EXPERIENCE

QA Tester

Confidential, Hoboken, NJ

Responsibilities:

• Analyzed Project plan, Requirements, and Design Documents for Digital Classroom interface
• Created, reviewed and executed test cases for Digital classroom, customer service and Monexa
• Involved in understanding the business, Usecases and transfer the knowledge to the team.
• Identified, logged bugs and retested them on Bug tracking tool called Mantis
• Monitored and validated EDI feeds on daily basis on AceFTP to verify the transaction details.
• Worked with Data Designers & Developers from American Graphics Institute to assure project standards and criteria are met.
• Involved in testing Subscription, Free Trial, Refund processes across a complex media loaded digital classroom site.
• Involved in testing the checkout process on Digitalclassroom subscriptions.
• Involved in testing the order summary for individual as well as bulk subscriptions.
• Involved in testing the billing cycle based on Monthly and Annual subscriptions.
• Involved in testing Bulk subscriptions and online billing services using Monexa portal.
• Involved in testing the Digitalclassroom.com website on Cross browser and cross operating systems.
• Involved in Functional testing, Content testing, cookies testing, Regression testing and end to end testing of the application.
• Involved in Access based testing for differing end user patters like students, instructors, customer care admin.
• Involved in testing the ability of the application to be sharable and accessible on Social media websites
• Took the lead in conducting defect triage meetings and status meetings with development teams and website Interactive teams

Environment: Java 1.4, Websphere Commerce Server (WCS), Drupal Content Management System, Mantis, Monexa portal, AceFTP, Tortoise SVN, Oracle, Agile-Scrum Methodologies

Quality Analyst

Confidential, Minneapolis,MN

Responsibilities:

• Involved in the Functional, GUI, regression and retesting of the Search, Shop, and Browse, Registries, Guest Account Management and Checkout functionalities of the Target.com application.
• Analyzed Project plan, Requirements, and Design Documents for Integration Layer interfaces.
• Created, reviewed and executed manual and automation test scripts of various IL interfaces on Quality Center, QTP and Scimitar
• Performed VB scripting on QTP and was involved in conversion of QTP scripts to Scimitar which was used to execute regression testing scenarios.
• Executed QuickTest Pro scripts (VBscript) for Functional and Regression testing of the applications.
• Customized QTP script (VBscript) according to the changing GUI / functional requirements of the application.
• Participated in strategy and status meetings to report issues and also in Build release meetings and QA status meetings.Communicated with developers through all phases of testing to prioritize bug resolution.
• Effectively implemented different QA methodologies/policies, strategies and plans in all stages of SDLC.
• Understanding the business, Usecases and transfer the knowledge to the team.
• Involved in scheduling and executing test sets, collecting test result, and analyzing the data using Test director.
• Experience working on integration testing involving various third party tools.
• Performed System, Functional, and Regression test and verified all the failure conditions enhancement.
• Providing estimates for CR’s and the work for modules being handled.
• Participated in Validation and Data driven testing with different sets of data.
• Responsible for testing Reports and Auditing Reports. Wrote SQL queries to access the data from the database tables and crosscheck the results.
• Involved in developing defect tracking and analysis procedures
• Involved in creating Traceability matrix, High Level Plan, Mid Level Plan and Low Level Plan in the iterative process of the Agile methodology.
• Involved in Continuous Integration Testing, End to End testing and UAT.
• Involved in testing Endeca Search engine modules
• Involved in mobile testing.
• Involved in the Performance testing activities at the final stage of the program using SOASTA clout test
• Involved in preparing Run comparison reports and analyzing various Performance Runs.
• Involved in the Test data preparation for functional, UAT and performance testing.
• Provided support for Unit and UAT testing as required for the application or any other assigned application.
• Worked with Data Designers & Developers to assure project standards and criteria are met.

Environment: Java 1.4, Websphere Commerce Server (WCS), HP Quality Center 9.2, Websphere Message Broker v7.0, Quick Test Professional 10.0, Windows/Web Applications, Tortoise SVN, Oracle, Agile-Scrum Methodologies, VB Script, Qpasa, RFHUtil, SoapUI, SOASTA Cloud Test

QA Analyst

Confidential, San Diego, CA

Responsibilities:

• Agile - Participated in daily scrum meetings to report daily progress test progress status and planning activities.
• Designed test cases and maintained checklists for regression, functional and system testing.
• Participated in strategy and status meetings to report issues and also in Build release meetings and QA status meetings.
• Communicated with developers through all phases of testing to prioritize bug resolution.
• Used HP Quality Centre for repository, reporting and tracking bugs, and providing updates on resolved bugs.
• Verified and analyzed errors and recommended modifications to the Developer.
• Participated regularly in daily status meetings and reported to the QA Manager.
• Effectively implemented different QA methodologies/policies, strategies and plans in all stages of SDLC.
• Involved in the analysis of WireFrames, Visual Designs, Business requirement documents and transfering the knowledge to the team.
• Involved in scheduling and executing test sets, collecting test result, and analyzing the data using Test director.
• Involved in tetsing the critical modules such as Pricing feed, Inventory feed.
• Involved in daily status reports, test status reports and Bug reports.
• Performed Functional, GUI, regression, end to end testing and retesting.
• Involved in the Content Testing and configuration testing of CTOs..
• Participated in Validation and Data driven testing with different sets of data.
• Responsible for testing Reports and Auditing Reports. Wrote SQL queries to access the data from the database tables and crosscheck the results.
• Developing defect tracking and analysis procedures
• Involved in Reporting and Analytics process using Omniture tool.
• Performed Database Integrity testing using SQL Server to ensure the data has been populated as intended and, all database events occurred properly.
• Participated in design, walkthrough and review meetings.

Environment: Java 1.4, Web sphere Commerce Server (WCS, CMS), Mercury Quality Centre 10.0, Oracle, Windows XP, SVN Tortoise, TOAD, Quick Test Professional 10.0, Windows/Web Applications, BI Reporting, Tortoise SVN, SQL Server Management Studio 2008, Agile-Scrum Methodologies, Java, VB Script, Windows 7, Interwoven TeamSite, Endeca, Omniture, SOAP UI

Quality Analyst

Confidential, Walt Disney, Florida

Responsibilities:

• Interacted with multiple business users and technical teams across the organization.
• Worked with Business/system clients building requirements. Coordination with team in making them practice agile.
• Analyzed and Performed Gap Analysis based on requirements documents.
• Identified root causes, analyzed and provided solutions to critical, medium and low issues in a reasonable timeframe.
• Clearly understood the requirements and prioritized tasks and exceeded expectations by delivering ahead of time.
• Created and executed test scripts, plans and raised defects ensuring quality of Web applications with an agile environment based on Wireframes, Visual Designs and Functional Specification documents.
• Maintained positive customer relationship by exceeding expectations.
• Tested web application with passing values through SQL Queries.
• Involved in pixel testing using Caliper.
• Actively learned new process and developed templates for documenting the process, metrics etc.
• Executing the test scripts and reporting the defects using Quality center
• Involved in Regression testing, Functional testing, Browser Compatibility testing, Sniff testing, Integration, system, and UAT testing.
• Responsible for preparing RTM (Requirement Traceability Matrix).

Environment: HP Mercury QC, Oracle 10g/11g, SQL Server 2005, Java, HTML, EJB, JSP, CMS (Interwoven Teamsite)