SUMMARY:

• Software QA Analyst professional with experience working in all stages of SDLC (planning, designing, developing, testing, and maintenance) in multi - tasking fast-paced environments like Agile/Scrum.
• Experience with Test Planning, Test Documentations, Test Executions and defect resolutions.
• Expert in analyzing requirement specifications, backlogs, use case, user stories, UX and wireframes
• Experience with manual testing, automation and performance testing.
• Proficient in developing and executing high quality Test Strategy/Test Plans, Test suites, Test Scenarios, Test cases, test data, test scripts and test metrics/dashboards.
• Experienced in Smoke Testing, Black Box Testing, Back-end Testing, Functional Testing, UI Testing, Database Testing, Integration Testing, Security Testing, Ad Hoc testing, Sanity Testing, Regression Testing, Browser Compatibility, Exploratory Testing, Performance Testing, usability testing, API Testing, End-to-End testing and User Acceptance Testing(UAT).
• Experienced with extensive manual testing of desktop, mobile and web based applications.
• Experience developing, running and maintaining automated test scripts and frameworks.
• Strong Defects Reporting, tracking/monitoring skills and follow Bug Life Cycle
• Understanding of a variety of OOP, multiple platforms, architectures, and standards (e.g., J2EE-Java, .net, n-tier architecture, service oriented architecture).
• Experience using test management, bug tracking, testing and reporting tools JIRA, Wiki, Selenium, HP ALM(Quality Center), HP UFT/QTP, MS Office and open source tools.
• Experience in testing apps and web applications in mobile devices
• Extensive experience with Retail/E-Commerce, Financial, and Publishing applications.
• Experience working with cross-functional teams in TDD and BDD environments.
• Experience in Data validation, database/back-end Testing using SQL and different RDBMS
• Experience with API/Web Service testing using JMeter, Advanced RESTClient and Postman.
• Hands on experience in interacting with onsite offshore development team in fixing defects.
• Excellent communication and interpersonal skills with ability to plan, commit, and deliver to schedules
• Ability to work under pressure with minimal supervision and in high stress situations with a calm demeanor

TECHNICAL SKILLS

Testing & Reporting Tools: Mantis, HP QC/ALM, JIRA, Confluence, Firebug, Dev Tools, JMeter, Postman, wiki, Google Docs, HP QTP/UFT, LoadRunner, Selenium

Environments: Agile, Scrum, Kanban, Waterfall, TDD, BDD

Operating System: Windows 10/8/7/Vista/XP, Windows Server, iOS, Android, Unix/Linux, MAC

Web Language: HTML/XHTML, DHTML, Java, Visual Basic, ASP, JSP, CSS, XML, .Net, C, C+

Microsoft Office: Excel, word, Outlook, PowerPoint, FrontPage, Project, and Visio.

Server RDBMS: Oracle 10g/11g, SQL Server, DB2, MongoDB, MS Access.

Scripting: TSL, VBScript, Java script, SQL, PL/SQL, C#

Web & APP Servers: Websphere, Weblogic, IIS, JBOSS, Tomcat, FTP

Other Apps: Adobe Photoshop, Dreamweaver, SnagIT, Notepad++, Putty, SQLDeveloper, RESTClient, WinSCP, VMWare, Eclipse

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Software QA Analyst

Key Responsibilities:

• Gathering/analyzing requirements, backlogs/user stories, use cases, technical spec and acceptance criteria to define test scope.
• Planned, scheduled, tested and supported sprint testing for releases.
• Worked very closely with the Product Team, Operations Team, COO, & Development Team.
• Creating detailed test plan, test scenarios, and test case for existing and new features.
• Organized test suites for front-end, back-end, end to end and regression testing.
• Creating and maintaining Test Data for different systems and environments.
• Held and participated in the test case review meetings.
• Performed extensive complex manual testing on web based and mobile applications.
• Performed system, functional, GUI, black box, exploratory, smoke, ad-hoc, end to end, database, UAT (user acceptance testing), and regression testing.
• Prepared test reports and requirement traceability matrix (RTM).
• Helped setting up test bed, test environments as part of continuous integration process.
• Worked closely with business analysts, business subject matter experts and development teams to clarify and resolved testing issues
• Helped QA automation engineers with developing automated test scripts using the Selenium WebDriver, APIs and TestNG.
• Created data driven test scripts with functions and verification points to validate test results.
• Reported defects/bugs in defect tracking system(JIRA) and followed all the bugs through lifecycle of creation to resolutions.
• Documenting software issues/bugs and assisted developers with concise and detailed steps to reproduce of the problems and root cause analysis using Firebug, DevTools, and Application logs.
• Installed Oracle databases, set up SQL Developer and performed database testing using SQL Queries.
• Interpreted and converted manual test cases into automation smoke and regression suites.
• Performed automated and manual smoke and regression tests.
• Performed data-flow testing, logic-based testing to identify the decision points in the software and the appropriate test data to utilize within a project.
• Performed Web Service or API testing using RESTClient, POSTMAN, JSON and XML Payload
• Performed tasks under minimal supervision.
• Participated in test status meetings, planning meeting, retrospective meeting and Demos.

Confidential, Wilmington, DE

Software QA Tester

Key Responsibilities:

• Created and modified test plans, Test Cases and Test outlines.
• Collaborated with product management and engineering teams, in an agile environment, to develop a comprehensive set of tests for web-based and client/server applications.
• Performed risk based estimates on assigned works
• Created Manual and Automated test cases according to the business standards in Quality Center and Excel.
• Performed extensive functional, integration, security, UI testing and Regression Testing.
• Executed test cases manually and maintained, re-tested failed test cases after bug fixes.
• Collaborate with Devs/engineers to prioritize defects and bugs, and worked with the team to get them resolved.
• Ran test suites, Identify software defects, verify fixes, and updated bugs in HP QC/ALM
• Updated requirement traceability, test cases, test sets and defects according to QA standards
• Supported and provided constructive feedback on existing processes and standards
• Performed extensive Database Testing using SQL Queries in SQLdeveloper
• Performed data-driven testing which included validating data flow and back-end transactions.
• Created, enhanced and maintained high-end test scripts for various functional, end to end and regression testing using HP QuickTest Professional(UFT) and VBScript
• Used HP QTP to conduct Data Driven Testing by pulling multiple sets of data from a table.
• Developed test scripts using Descriptive Programming, build-in and Custom Functions, and regular expression
• Set up & ran automation testing through frameworks; data-driven, keyword-driven and hybrid.
• Set up environment and performed performance/load testing using HP LoadRunner.
• Documented bug reports, test execution status reports and test summary reports.
• Participated in all aspects of SDLC planning and of release deliverables.

Confidential, Roanoke, VA

Junior QA Tester (Manual)

Key Responsibilities:

• Developed and executed test cases, documented bugs, and communicated with Dev team to fix issues.
• Analyzed software requirements, workflows and designs to define test suites, test cases, test data and procedures.
• Participated in peer and external reviews
• Identified risks and dependencies of the product and subsystems.
• Prioritized defects and tasks needed to be QA tested by deadlines.
• Created complex manual testing test cases and traced them to the relevant use cases.
• Performed Manual Functional, UI, UAT, End-to-End, regression and sanity testing on the application for QA approval.
• Performed Mobile Testing on supported Devices
• Reported and entered defects and issues in HP QC/ALM.
• Analyze data to identify areas for improvement in the quality system
• Developed SQL queries to perform backend testing of the database.
• Used Postman and JMeter to perform web service testing (GET, POST and PUT methods)
• Created progress reports to ensure appropriate test coverage and results.
• Created bug reports and test summary report and shared it with QA Manager and team
• Responsible for documenting work for quick references guide utilizing MS WORD.