SUMMARY

• Experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Proficient in the complete Software Development Life Cycle from requirement analysis, test planning and effort estimation, test Planning/execution, defect management, delivery, signoff and support.
• Experience in working on Waterfall and Agile/Scrum Methodology.
• Highly skilled in creating and executing of test plans, test cases, test scripts and having good knowledge in QA methodologies.
• Experience in Quality Assurance, Development and Analysis with Functional testing, GUI Testing, System Testing, Performance testing, Stress and Regression testing of Siebel (CRM), Java, Web and Client/Server based applications, mobile (iPhone and Android phones) applications and Stand - alone applications.
• Strong testing skills in Java, HTML, XML, JavaScript, ASP, .NET, Oracle 11.0,SQL Server 2014
• Experience in Unit testing, Integration, Regression, Sanity, Functional and System testing.
• Experience in Stress, Load and Volume testing.
• Experience with Black box testing and White box testing.
• Experience with Quality Center / Clear Quest/ MTM / Rally Dev/JIRA.

TECHNICAL SKILLS

Operating Systems: Windows XP, Vista, 7, Windows 10, UNIX, Mac OS

Tools: Toad12.0

Testing tools: Load Runner 12.01, UFT/QTP 12.0, SOAP UI, Selenium IDE

Test Manage Tools: HP ALM/ Quality Center 12.0, Bugzilla, Rally Dev, MTM, JIRA, Clear Quest

Languages: C, C++, ASP,. NET, Java, HTML, XML, PL/ SQL, CICS

RDBMS: Oracle 8.0/9i/10g/11i, SQL Server 2014, DB2

CRM: Siebel 7.8, Sales Force

Script: JavaScript, Perl and VB Script

Browsers: IE, Edge, Google Chrome, Fire Fox, Safari

Methodologies: Agile/Scrum, Waterfall Model

PROFESSIONAL EXPERIENCE

Confidential, Camarillo, CA

Sr QA Engineer

Responsibilities:

• Performed manual testing on business applications like Punch to Pay (Time & Attendance) module, V18 and WFN integration.
• Performed Functional, Black box, Build verification, Integration (TLM integration with Payroll System), regression testing.
• Tested Kronos 4500 clocks integration with TLM app.
• Using ALM/Quality center, Rally Dev, MTM wrote the Test Cases based on the Business Requirement Documents.
• Ran the BVT’s (Build Verification Test suites) from Microsoft Test Manager across different environments and manually verified the failures.
• Worked closely with Business group to discuss the Design and testing aspects of the applications to design the Test Plans.
• Designed and executed test plan based on the functional requirements.
• Participate in Weekly Status Meetings that shows progress and discuss future Testing efforts to the QA Manager.
• Effectively implemented different QA Methodologies/policies, Strategies, Plans in all stages of SDLC.
• As a member of Scrum team, participated in Daily standup meetings, project status meetings.
• Responsible for testing Soap API and REST API Web services.
• Performed cross browser testing on different browsers like Chrome, IE, Fire Fox, Safari.
• Developed Various SQL Queries for backend Data Validation.
• Used SQL Queries for backend testing (Testing the application from the logical storage of the data, validating the storage data with the UI).
• Performed Positive, Negative, Security, Usability testing.
• Track, review, analyze and compare the defects using Rally, QC, and Clear Quest.

Environment: Microsoft Visual Studio, Microsoft Test Manager, Team Foundation Server, Rally, QC, ASP,.NET, Clear Quest, Oracle, SQL, Toad, SOAP/REST, Kronos 4500 clocks.

Confidential, West Chester, PA

Sr QA Engineer

Responsibilities:

• Performed Functional, Black box, Build verification, Integration, regression testing.
• Using ALM/Quality center, write the Test Cases based on the Business Requirement Documents.
• Worked closely with Business group to discuss the Design and testing aspects of the applications to design the Test Plans.
• Participate in Weekly Status Meetings that shows progress and discuss future Testing efforts to the QA Manager.
• Used JIRA for Defect tracking and Scripts Creation and Execution (for Agile Methodology)
• Used JIRA for User Story, Defect Management and Regression Test Management.
• Also involved in Testing to make sure that Siebel and the other Third party applications are in sync.
• Executed the Test Scripts in Test Lab and Track and Report the defects in HP/ALM Quality center.
• Used SQL Server 2008 and Oracle 11 for Data prep and to validate the data in the UI
• Performed Load, Stress, Volume, Transaction and performance testing using Load Runner.
• Created Vuser scripts in LoadRunner to measure database performance.
• Used internal data and data files for parameter driven load test using VUGen.
• Used correlated queries to resolve dependent queries in Vuser scripts in VUGen.
• Generated graphs of run-time status and transaction performance using LoadRunner Monitors/Analyzer.
• Created the Load Runner scripts using the virtual user generator.
• Using Performance center 240 Virtual users were created and each virtual user has been executed for 20 iterations.
• The load by different users is divided on to various Load Generators.

Environment: HP/ALM 12.0,Load Runner 12.01,JIRA,Windows7, Siebel 7.8(CRM),Java, HTML, Oracle11i, SQL Server, SAP,CTI, AVAYA.

Confidential, San Diego, CA

Sr QA Engineer

Responsibilities:

• Involved from the Project definition stage.
• Responsible for writing both high level and detailed test plan.
• Organized walkthroughs and inspections with the business people, business analysts and developers to decide the scope of testing and testability of requirements.
• Responsible for setting up the QA environment, scheduling the testing efforts.
• Followed the all standards and procedures to get the maximum mileage for the QA efforts.
• Performed sanity testing for each build against the entry criteria.
• Communicating with Offshore team and make sure whether they are On Schedule and assign the Sub-Tasks to the Offshore Team.
• Used Siebel Application to test Service express Forms.
• Effectively communicated the defects to the developers and helped them in fixing the issues.
• Involved in UAT testing.
• Worked on Annuity Order Entry System to test different Annuity Products.
• Used third party application APLIFI (Formerly Blue Frog) to buy the Annuity Products.
• Checked Annuity Contract numbers after overnight Batch process.
• Checked each option in Annuity purchased product
• Worked on Both Initial and Sub pay Annuities.
• Tested Client information in Sales force Application.
• Used Selenium IDE for testing LPL web application.
• Created Test suit/ test cases in Selenium IDE.
• Performed record and Play back by using Selenium IDE.
• Used SOAP UI for Web Services testing.
• Handled exceptions using SOAP UI.
• Successfully delivered the product in production as per schedule, meeting the exit criteria
• Developing and implementing system, integration end to end test plans, test scripts as per the FRD,DDD documents
• Extensively involved in developing the master test plans, test schedules, test resources for test effort/execution.
• Tested LPL Mobile application in iPhone and iPad.
• Tested/Updated the Customer Information using the middle ware Mainframe application CICS
• Performing sanity testing for each build against the entry criteria and effectively documented the requirement changes in Test director, HP ALM/ QC.
• Attending project status meeting and reported daily/weekly status report
• Expertise’s prepare the integration test plans and test result summary report.
• Extensively Using SQL Server 2008 and Oracle 11 for Data prep and to validate the data in the UI and the reports.
• Used HP ALM/ Quality Center tool for Defect tracking and Scripts Creation and Execution.( for Waterfall Methodology)
• Used Rally Dev for Defect tracking and Scripts Creation and Execution (for Agile Methodology)
• Used Rally Dev for User Story, Defect Management and Regression Test Management.
• Worked closely with Scrum Master during Sprint Planning, Retrospective and Estimation sessions.

Environment: HP ALM /QC 11, Selenium IDE, Sales Force, ASP,. NET, Java, Java script, IE10.0, Web sphere, CICS, XML, SQL server 2008, Windows XP/Vista/8, Siebel7.8, Rally Dev, SOAP UI, AJAX,LPL Mobile App.

Confidential, Simi Valley, CA

Sr QA Engineer

Responsibilities:

• Using Test Director, write the Test Cases based on the Business Requirement Documents.
• Involved in testing the process flows of creating different Quotes, Claims and Policies for Auto and Home Owners Insurances.
• Involved in writing and executing the Shakeout scripts after each build in every week.
• Worked closely with Business group to discuss the Design and testing aspects of the applications to design the Test Plans.
• Participate in Weekly Status Meetings that shows progress and discuss future Testing efforts to the QA Manager.
• Also involved in Testing to make sure that Siebel and the other Third party applications are in sync.
• Performed blackbox, build verification, integration, system and regression testing.
• Executed the Test Scripts in Test Lab and Track and Report the defects in Test Director.
• Communicating with Offshore team and make sure whether they are On Schedule and assign the Sub-Tasks to the Offshore Team.

Environment: Siebel 7.1 (Call Center Module), Oracle 9i,TOAD 8.0, Test Director 8.0, Windows NT/XP, UNIX, Lotus Notes 6.5,CICS, ASP, .NET.

Confidential, Simi Valley, CA

Performance Test Engineer

Responsibilities:

• Analyzed the Functional and Business Requirements.
• Interacting with Developers, System analysts and end users to learn the System requirements prior to the testing of the application.
• Requirement gathering and analysis. Development of detailed application requirements.
• Development of detailed user specifications.
• Software configuration and change management. Define procedures to achieve level 2 of CMM.
• Participation in detailed reviews of product Impact Analysis to ensure the features being developed matches the product requirements.
• Participation in the analysis and/or resolution of IT and Business issues.
• Testing Methodology and Test Plan Formulation. Development and creation of Quality Assurance Test Plans and Test Cases.
• Performed Unit, System, Functional, Integration, Regression, and Performance Testing.
• Developed QA criteria and performed testing to verify the website security features like Identity management and internet transaction security.
• Coordinated with developers in fixing defects and monitored the work statustill their completion.
• Worked with Developers on Testability issues and to resolve the defects. Analyzed test results and reported the necessary corrective actions.
• Responsible for program design and modifications, test planning, and Documentation.
• Involved in major part of Software System Development Life Cycle - Requirement Analysis, Testing, Implementation and Support.
• Extensive manual testing that includes developing QA Test Strategies and QA Test Plans.
• Installation of Load Runner on different machines.
• Done Server side performance testing using Load runner.
• Performed Load, Stress, Volume, Transaction and performance testing using Load Runner.
• Created Vuser scripts in LoadRunner to measure database performance.
• Used internal data and data files for parameter driven load test using LoadRunner.
• Used correlated queries to resolve dependent queries in database Vuser scripts.
• Generated graphs of run-time status and transaction performance using LoadRunner Monitors.
• Created the Load Runner scripts using the virtual user generator.
• Using Controller 240 Virtual users were created and each virtual user has been executed for 20 iterations.
• The load by different users is divided on to various Load Generators.

Environment: Test Director 8.0, LoadRunner 8.1, Windows XP/NT, Siebel 7.8(Call Center Module), VB, .NET, Java, HTML, DB2, Oracle11i, Web sphere, JSP, Genesys, CTI, AVAYA, Lotus Notes 6.5.

Confidential, Cleveland, OH

QA Engineer

Responsibilities:

• Responsible for writing Test plan which specifies Testing overview, approach, strategy, roles and responsibilities.
• Preparation of test conditions, the high level capabilities of the system based on the system’s requirements.
• Created test cases for functions by using test specs and test frames.
• Performed black box, build verification, integration, system and regression testing.
• Developed Baseline test scripts in Test Director.
• Performed Regression testing by executing the Baseline Scripts.
• Used Test Director to open, close, follow up defects.
• Executed SQL statements to verify background processes.
• As part of backend testing to ensure data consistency on UI, UI to database mapping, to perform data validation by writing and executing SQL queries on Oracle database using SQL Developer, SQL Server.
• Expertise in TSYS screens such asRCAC, IAED, IAGI, MATO, MALA, AAPM,IAPM, MCGI, IOPT, IASC, MAGI, WCSA
• Involved in posting various transactions such as purchase, payment & others on TSYS.
• Created ODBC Vuser scripts in LoadRunner to measure database performance
• Used internal data and data files for parameter driven load test using LoadRunner
• Used correlated queries to resolve dependent queries in database Vuser scripts
• Generated graphs of run-time status and transaction performance using LoadRunner Monitors.
• Created the Load Runner scripts using the virtual user generator.
• The load by different users is divided on to various Load Generators.
• The load test results were analyzed using the Analysis part of Load Runner.
• Developed detail Test script used to execute system tests.
• Performed system testing and execute the Test scripts.
• Analyzed the test results.
• Monitoring all the Jobs in AutoSys.
• Investigated application faults and interacted with developers to resolve technical issues.
• Preparation of Risk analysis Document.

Environment: Mainframes Core (TSYS),Java script, Java,AutoSys,Testdirector7.5, LoadRunner7.5, HTML, PL/SQL, ASP 1.1, VB Script, MS Office, Oracle, Windows, UNIX,VI Editor, Shell Scripting.